Help / Support
Please refer to the FAQ before submitting a support request.
Need help getting started? Please refer to our Getting Started Guide.
Frequently Asked Questions
Help! I registered, but can't log-in.
How do I share my flash card sets with others?
How do I use Flashcard Pages to share my flash cards?
How do I add images to my flash cards?
How do I create audio flash cards?
How do I write chemical formulas?
My students don't have their own email addresses. How do I create accounts for them?
When I click 'Start Study Session' nothing happens. What's wrong?
How do I enter accents or non-western characters?
How do I delete a flashcard set?
Why do I still see ads after making a donation?
How do I delete my FlashcardMachine account?
Why are my Password and Username not being accepted on mobile devices, but they work on the site?
How do I change my Username or Password?
How do I sync my cards I created on my mobile device back to my online account?
Do I have to purchase Unlimited Flips again on my iPhone if I need to reinstall?
Additional Support / Suggestions
If you cannot find an answer to your question above or have ideas on how Flashcard Machine can be improved, please use the following form:
