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Details Title: Workplace Readiness Description: Interpersonal Skills Total Flash Cards: 36 Created: 11/07/2005 11:56:20	To study from this set of flash cards, or to create your own your own study flash cards, register HERE. If you are already a registered user, CLICK HERE.
Cards Term List 7 Interpersonal skills Definition 1. working in teams 2. teaching others 3. leading others 4. searving others 5. solving problems 6. using negotiating skills 7. working effectivily with others Term Collaborate Definition to work jointly with ohters especially in an intellectual endeavor Term Negotiate Definition to confer with another so as to arrive at the settlement of some matter Term Lead Definition to show, guede, or direct someone who will follow Term Empower Definition give official authority to make decisions and to complete tasks Term Brainstorming Definition intensive accumulation of ideas or possible solutions in a limited time Term Compromise Definition a settlement in which each party in a disagreement is willing to give in order to receive Term Conflict Resoulution Definition settling of differences so that people may work together effectively Term Consensus Definition general agreement among those involved Term Consequence Definition a result of action, provess, outcome, or effect Term Consumer Definition ultimate user of a good or service Term Culture Definition the predominating attitudes and behavior that characterize the functioning of a group or organization Term Delegate Definition to commit or entrust to another, as in delegating a task to a subordinate Term Discrepancy Definition a difference between conflicting facts, claims, or opinions Term Diversity Definition differences among people including personality, culture, ethnic background, age, social economic group Term Ethics Definition accepted principles of right and wrong that govern conduct Term Flexibility Definition ability to adapt, modify, or change behavior Term Initiative Definition the ability or instinct to begin or to follow through with a plan or task Term Integrity Definition steadfast adherence to a strict moral or ethical code Term Moral Definition state of the spirits of an individual or group as shown in willingness to perform assigned tasks Term Performance Evaluation Definition a documented report giving a critical estimate of work or performance Term Problem Solving Definition a technique invloving the use of thinking skills to develop solutions to problems Term Skills Definition proficiency acquired, learned, or developed through training or experience Term Stereotype Definition a commonly held, and oversimplified, opinion or attitude Term Good Team Definition has a diversity of backgrounds, providing an opportunity to utilize the particular strengths of each induvidual to permit the team to achieve what can not be achieved by a single individual working alone. Term Barriers Definition behaviors preventing effectiveness Term Barriers to Teamwork Definition 1. Not working together 2. Arrogance 3. Conceited 4. Backstabbing 5. Not listening to all opinions 6. Cliques 7. Criticism 8. Stereotypes 9. Negative 10. Dominating Term Functional Team Definition a team in which each member has a specific strength Term Jazz-Combo Team Definition a team in whcih each member is a specialist Term Service Team Definition a team i which members help one another to serve others Term Cross Functional Communication Definition the exchange of information between departments whose roles in a company may be quite different Term Qualitites of Successful Team Definition 1. Unselfish 2. Cooperative 3. Focused 4. Goal-oriented 5. Organized Term Ideal Conditions of a Good team Definition 1. Mutual trust 2. Mutual support 3. Good communication 4. Team objectives 5. Conflict Resolution 6. Utilization of Member Resource 7. Control Methods 8. Organizational Environment