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unit11
unit11
24
Other
9th Grade
12/03/2013

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Cards

Term
Accessible
Definition
Capable of being reached by a disabled person
Term
Amenity
Definition
Pleasantness resulting from agreeable conditions
Term
Back of House Employees
Definition
Employees whose work rarely involves interacting with customers. Such as chefs, cooks, dishwashers, and receiving clerks
Term
Business Travel
Definition
Travel for the sole purpose of conducting an individual's or company's business.
Term
Chain
Definition
A series of businesses under one ownership
Term
Chef
Definition
A professional cook
Term
Cross-contamination
Definition
letting microorganisms from one surface (or food) get onto another surface (or food)
Term
Cruise
Definition
An ocean trip taken for pleasure
Term
Culinary Art
Definition
The practice or manner of preparing food or the food so prepared
Term
Customer Focused Employee
Definition
An employee who can anticipate customer needs
Term
Customer Service
Definition
Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
Term
Food and Drug Administration
Definition
This agency enforces laws and regulations on the purity, quality and labeling of food, drugs and cosmetics
Term
Food Borne Illness
Definition
ingesting food contaminated by pathogens and causing sickness
Term
Food Science
Definition
The scientific study of food and its preparation
Term
Front of House Employees
Definition
Employees whose main function is to interact with customers. Such as servers, cashiers, hosts, bell attendants, front desk staff and security officers.
Term
Hospitality
Definition
Kindness in welcoming guests or strangers
Term
Organic
Definition
Foods produced without the use of chemicals
Term
Perishable
Definition
likely to decay
Term
Preparation
Definition
The act of preparing something (as food) by the application of heat
Term
Recreation
Definition
Activity that refreshes and recreates
Term
Sanitation
Definition
the prevention of illness through cleanliness
Term
Sous Chef
Definition
The second in command in a kitchen; the person ranking next after the head chef.
Term
Vacation
Definition
Leisure time away from work devoted to rest or pleasure
Term
Word of Mouth Publicity
Definition
The informal conversation people have about their experiences with a business
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