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Tourism
Midterm study
16
Other
Undergraduate 2
03/10/2009

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Cards

Term
[Marketing]tourism differs from other types of marketing in 3 ways
Definition
1. is a service industry (intangible, quality more difficult to assess)
2. customers move TO the product
3. tourists participate in more than one activity while traveling
Term
[Marketing] green marketing vs. conventional marketing... differs in the following:
Definition
~greater emphasis on natural env't
~intrinsic value of the environment over its value to society
~has global perspective rather than that of local communities
Term
[Marketing] travel businesses sell their products in targeted approach in four ways:
Definition
1. geography
2. demographics (age, gender, religion)
3. psychographycally (lifestyle, attitude, values)
4. benefits (sought by tourist and avoidance of costs)

--> there is a systematic approach to meeting clientele needs and organizational objectives, i.e., Figure 5.3
Term
[Marketing] 2 pillars for effective ecotourism marketing
Definition
1. attraction for tourists (biodiversity, culture, geography)
2. tourism infrastructure to support the industry

~agreements exist between travel agents and tourism distributors to promote certain places
~effective marketing is about getting rid of the ppl you don't want
Term
[Marketing] how to effectively market to effectively target the type of tourists you want at your location
Definition
1.identification of group characteristics
2. appropriate advertising
3. careful crafting of advertising message
4. establishing mailing lists
Term
[Ecological] 3 States of tourism relationship with Nature
Definition
1. conflict- tourism impacts resources upon which the industry relies
2. coexistence- balancing
3. symbiosis- realizing that they are inter-dependent
Term
[Ecological] Ecological Impacts of tourism
Definition
~pollution
~deforestation/fragmentation
~introduction of invasive species
~increased urbanization
~loss of flora/ fauna
~land use loss
~water/energy usage
~soil compaction
~crowding and congestion

--> all effects damage the resources upon which the industry relies
Term
[Ecological] carrying capacity
Definition
over time, the amount of use an area of land can withstand without degradation of its suitability for that use
Term
From a sociological perspective, carrying capacity is difficult to measure because:
Definition
~Different types of tourists exists with varying degrees of use and impact
~management knowledge is necessary to properly manage the use of an area
~this knowledge is very difficult for natural and cultural areas because there are different capacities
~managing a site becomes a significant task
Term
[Ecological] 3 courses of action for a manager to take once defining the carrying capacity
Definition
1. site management techniques- improving the ecological carrying capacity of the area
2. overt management approach- regulating user behavior (this is common; however, too much regulation turms away potential tourists
3. Information and educational programs - informs users about the recreational resource and current level of use
Term
Why does carrying capacity continue to be exceeded?
Definition
~self-interest of guides
~lack of govn't ability to restrict use
~short-term investment by tour operators
~model is reactive rather than proactive

why should carrying capacity be translated into sustainable tourism (Fig. 4.3)
Term
[Ecological] Key indicators or determinants of what kind of impact a tourist will have on a
Definition
1. number of tourist
2. type of tourist
3. physical size of the area
4. attitudes of gov't body
5. marketing of the area
Term
[Ecological] 4 factors that play an important role on ecological impact
Definition
1. Intensity of tourist site use and development
2. Resiliency of the ecosystem
3. Time-persective of developer
4. Transformational character of developer
Term
[Economics] Why is difficult to constitute what is tourism and how its growing
Definition
~lack of clear-cut definition
~lack sufficient data in developing nations
Term
[Economics] What factors determine how much tourism money stays in a region's economy?
Definition
~multiplier effect
~leackages
~enclave tourism
Term
[Economics] Multiplier effect & leakages
Definition
~Direct income/ first round income- amount of money
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