Term
| organizational environment |
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Definition
includes all elements existing outside
the boundary of the organization that have the potential to affect
the organization |
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affects organizations
indirectly |
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is closer
to the organization and includes the sectors that conduct day-to-day transactions with the
organization and directly influence its basic operations and performance |
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which includes the elements
within the organization’s boundaries |
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of the external environment represents
events originating in foreign countries as well as opportunities for U.S. companies in other
countries |
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Definition
| of the general environment includes scientific and technological advancements in a specific industry as well as in society at large. |
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of the general
environment represents the demographic characteristics as
well as the norms, customs, and values of the general population. |
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represents the general economic health of the
country or region in which the organization operates. Consumer purchasing power,
the unemployment rate, and interest rates are part of an organization’s economic environment. |
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Term
| legal-political dimension |
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Definition
includes government regulations at the
local, state, and federal levels, as well as political activities designed to influence company
behavior. |
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Definition
that work within the legal political
framework to influence companies to behave in socially responsible ways. |
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elements that occur naturally on earth, including plants, animals, rocks, and natural resources
such as air, water, and climate. |
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Those people and organizations in the environment that acquire goods
or services from the organization are |
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Specifi c competitive issues characterize each industry. Other organizations
in the same industry or type of business that provide goods or services to the same
set of customers are referred to as |
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provide the raw materials the organization uses to produce its
output. A steel mill, for example, requires iron ore, machines, and financial resources |
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represents people in the environment who can be
hired to work for the organization. |
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link and coordinate the organization
with key elements in the external environment |
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occurs when two or more organizations combine
to become one. |
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is a strategic alliance or program by two
or more organizations. |
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| is an object, act, or event that conveys meaning to others |
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is a narrative based on true events
and is repeated frequently and shared
among organizational employees. |
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Term
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is a figure who exemplifies the
deeds, character, and attributes of a
strong culture. |
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| is a phrase or sentence that succinctly expresses a key corporate value |
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emerges in an environment that requires fast response and
high-risk decision making. |
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is suited to organizations concerned with serving specifi c
customers in the external environment but without the intense need for flexibility and
rapid change. |
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emphasizes an internal focus on the involvement and participation
of employees to adapt rapidly to changing needs from the environment |
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uses an internal focus and
a consistency orientation for a stable environment |
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a culture that
(1) is based on a solid organizational mission or purpose, (2) embodies shared adaptive
values that guide decisions and business practices, and (3) encourages individual employee
ownership of both bottom-line results and the organization’s cultural backbone |
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defi nes and uses signals and symbols to influence corporate culture.
Cultural leaders influence culture in two key areas: |
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