Shared Flashcard Set

Details

Test 1 (Chapter 9)
jakemb
12
Business
Undergraduate 4
02/09/2016

Additional Business Flashcards

 


 

Cards

Term
What are the two types of non-comparative scaling techniques?
Definition
continuous & itemized
Term
what is a continuous scale?
Definition
Respondents rate the objects by placing a mark at the appropriate position
on a line that runs from one extreme of the criterion variable to the other (called continuous because they place a mark on a line that runs continuously lol)

ex. reacting to a tv commercial
Term
what is an itemized scale?
Definition
respondents are provided with a scale that has a number or brief description associated with each category, respondents select the category that best describes the object being rated

Commonly used scales: likert, semantic differential, stapel
Term
what is a likert scale?
Definition
very common, respondent indicates a degree of agreement or disagreement with series of statements

I like to shop at sears: strongly disagree, disagree, neither agree nor disagree, agree, strongly agree

ex. measuring attitudes
Term
what is a semantic differential scale?
Definition
a seven point rating scale with end points associated with bipolar labels that have a semantic meaning (bad on left, good on right)

ex: sears is: (powerful_._._._._._._weak)
other answers might be unreliable vs. reliable, modern vs. old-fashioned

ex. learning about brand image
Term
what is a stapel scale?
Definition
a unipolar rating scale with ten categories (numbered -5 to +5, no neutral point) scale is presented vertically

ex. sears: ratings shown vertically +5 down to +1, then the word high quality, then -1 to -5

(+5 means that word describes sears well, -5 means it doesn't describe sears at all)

ex. measuring attitudes
Term
advantages and disadvantages of continuous, likert, semantic differential, and stapel scales
Definition
continuous: easy to construct, hard to score w/o a computer

likert: easy to construct, time consuming

semantic differential: versatile, controversy as to whether the data are interval (wut?)

stapel: easy to construct and can administer over telephone, confusing and difficult to apply
Term
what are the 6 decisions you need to make when designing an itemized scale?
Definition
1) number of categories: greater number of categories = finer discrimination among categories

2) balanced vs. unbalanced: balanced means an equal number of choices in favorable and unfavorable side

3) odd/even number of categories: do you want a middle choice?

4) forced vs nonforced scales: can force an answer in order to go onto next page, can allow no answer or make a "no opinion" option

5) verbal description: will you provide some labeling on the questions?

6) physical form: scales can be horizontal or vertical, can have thermometer scale or smiling face scale
Term
describe the reliability of a scale
Definition
the extent to which a scale produces a consistent result when repeated, extent to which answers are free from random error

might conduct a test-retest reliability test: do a test and then retest it

might conduct an alternative-forms reliability test: require two different forms of a scale to be made
Term
describe the true-score model for reliability of a test
Definition
provides a framework for understanding accuracy of measurement

true score = score of characteristic + systematic error + random error

systematic error: errors that are constant

random error: random changes in respondents or measurement situations
Term
describe test validity
Definition
the extent to which differences in scores reflect TRUE differences among objects on the characteristic being measured, RATHER THAN systematic or random errors
Term
describe test generalizability
Definition
the extent to which a study based on a sample applies to a universe of generalizations
Supporting users have an ad free experience!