Term
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Definition
| increase productivity, quality, reduce costs: Whole Foods 8 teams/store |
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Term
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Definition
Work Teams
project and dev teams
3. parallel teams
4. management teams
5. transnational teams |
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Term
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Definition
| manufacture, assemble, provide service |
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Term
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Definition
| research, new-product dev, expert knowledge |
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Term
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Definition
| task forces, quality, safety teams, study a particular problem |
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Term
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Definition
| coordination for sub-units, monitor overall performance |
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Term
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Definition
| virtual teams communicating via web more often than face2face |
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Term
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Definition
| workers are trained to do all jobs in a unit |
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Term
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Definition
| occurs when individuals believe their efforts are not important |
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Term
| 3 Ways to a Successful Team |
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Definition
Productive
Satisfaction
3. Committed |
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Term
| 7 Ways to Building Cohesiveness and High Performance |
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Definition
Recruit similar attitudes & values
Maintain high standards
Keep the team small
Be a participative leader
Help the team succeed
Present challenges from outside
Tie rewards to team performance |
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Term
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Definition
| are shared beliefs about how people should think and behave |
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Term
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Definition
| are different sets of expectations for how different individuals should behave |
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Term
| 7 Types of Lateral Role Relationships |
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Definition
work flow
service
advisory
audit
stabilization
liaison |
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Term
| 4 Ways to Manage Conflict |
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Definition
Accommodation
Compromise
Competing
Collaboration |
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Term
| Which is the best way to manage conflict? |
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Definition
| Collaboration emphasizes both cooperation and assertiveness. It maximizes the satisfaction of both parties. |
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Term
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Definition
| is a third party who helps settle a conflict between other people |
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