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Supply Chain Management
Ch. 1 - Introduction to Operations and Supply Chain Management
14
Management
09/17/2012

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Cards

Term
The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization’s products or services is called:
a.    the supply chain.
b.    the operations function.
c.    the evoked set.
d.    relationship management.
Definition
B
Term
Which of the following is NOT a flow typically found in a supply chain?
a.    physical
b.    information
c.    monetary
d.    risk
Definition
D
Term
Which of the following is primarily a supply chain management decision?
a.    from whom to purchase materials
b.    how many of each item should be produced
c.    the mix of labor skill and automation
d.    plant location
Definition
A
Term
______________ is an example of an output of the transformation process.
a.    Material
b.    Information
c.    Satisfied customers
d.    Intangible needs
Definition
C
Term
Which of the following statements about the operations function is NOT correct?
a.    Inputs to operations can take many different forms.
b.    Nearly all operations activities require coordination with other business functions.
c.    The outputs of an operations function are always tangible.
d.    Operations management activities are information intensive.
Definition
C
Term
Which of the following statements regarding the supply chain is TRUE?
a.    A second tier supplier is downstream from a first tier supplier.
b.    A first tier supplier is upstream from a second tier supplier.
c.    A first tier supplier is downstream from a second tier supplier.
d.    A customer is upstream from a first tier supplier.
Definition
C
Term
Which of the following lists is in correct supply chain order?
a.    first tier supplier – manufacturer – distributor
b.    distributor – manufacturer – retailer
c.    first tier supplier – second tier supplier – third tier supplier
d.    customer – retailer – distributor
Definition
A
Term
Which of these statements about recent trends in operations and supply chain management is best?
a.    A lower level of competition exists thanks to an increased level of globalization.
b.    The rate of change in markets is actually lower than 10-15 years ago once inflation is factored in..
c.    Managers tend to make decisions with less information than they used to.
d.    Customers demand increased standardization in goods and services..
Definition
C
Term
An electronic commerce system:
a.    is used to transmit information only upstream.
b.    can improve the speed and quality of business communication.
c.    is used to transmit information only downstream.
d.    links everyone in the supply chain except customers.
Definition
B
Term
Which of the following is NOT a trend in operations management?
a.    increased use of electronic commerce
b.    increased globalization
c.    decreased delivery times
d.    decreased customization
Definition
D
Term
Efforts to improve cooperation among firms in the supply chain can be characterized as:
a.    globalization.
b.    domestic focus.
c.    relationship management.
d.    electronic commerce.
Definition
C
Term
The organization that provides national and institutional leadership in purchasing and materials management is:
a.    APICS
b.    ISM
c.    CLM
d.    ASQ
Definition
B
Term
Which job title would most likely be responsible for supervising production in a manufacturing setting?
a.    supply chain manager
b.    production manager
c.    supplier development manager
d.    purchasing manager
Definition
B
Term
Which department is least likely to interact with the purchasing function?
a.    engineering
b.    finance
c.    human resources
d.    operations
Definition
C