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Supervison: Concept & Skill building- Chap 9
Supervison: Concept & Skill building- Chap 9
11
Management
Undergraduate 2
04/24/2012

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Cards

Term
Decision
Definition
A choice from among available alternatives
Term
The Rational Model of decision making
Definition
1. Identify the problem 2. Identify alternative solutions 3. Gather and organzie facts 4. Evaluate alternatives 5. Chose and implement the best alternatives 6. Get feedback
Term
Bounded Rationality
Definition
Choosing an alternative that meets minimum standards of acceptability
1. indentify the problem. 2. choose an alternative solution 3. Does it solve the problem? 4. Implement the solution.
Term
Subjective Rationality
Definition
When the process for arriving at the decision is otherwise raitonal, the numbers used in the process may be subjective and thus not completely accurate (relying on intuition)
Term
Recency Syndrome
Definition
The tendancy to remember more easily those events that have recenently occured.
Term
Sterotypes
Definition
Rigid opinions about categories of people
Term
Guidelines for decision making
Definition
Consider the consequences, respond quickly in a crisis, inform the manager, be decisive yet flexible. avoid decision making traps
Term
Tools for decision making
Definition
Probability Theory: A body of techniques for comparing the consequences of possible deicison in a risk situation. Decision trees: A graph that helps decision makers use probability theory by showing the expected values of decisions in varying circumstances. Decision making software: A computer program that leads the user through the steps of the formal decision-making process.
Term
Groupthink
Definition
- The failure to think independantly and realistically as a group because of the desire to enjoy consensus and closeness.
Term
Brainstorming
Definition
An idea-generating process in which the group members state their ideas, a member of the group records them, and no one ma comment on the ideas until the process is finished.
Term
Creativity
Definition
The ability to bring about something imaginative or new
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