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Supervision: Concept and Skill Building Chapter 10
Supervision: Concept and Skill Building Chapter 10
4
Management
Undergraduate 2
04/25/2012
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Term
Communication
 Definition
The process by which people send and recieve information
Term
Noise
 Definition
Anything that can distort a message by interfering with the communication
Term
Feedback
 Definition
The way the receiver of a message responds or fails to respond to the message
Term
Active listening
 Definition
Hearing what the speaker is saying, seeking to understand the facts and feelings the speaker is trying to convey, and stating what you understand the message to be. m
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