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Spring 2011 Final Exam MGSC290
Chapter 10 Section A
37
Computer Science
Undergraduate 1
04/25/2011

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Cards

Term
Tactical Planning
Definition
Mid-level managers set incremented goals that can be achieved in a year or less. This process is referred to as...
Term
Knowledge Base
Definition
The facts and rules for an expert system are usually derived by interviewing one or more experts, and then incorporated into a ....
Term
Commit or Rollback Strategy
Definition
OLTP uses a ..... to ensure that each transaction is processed correctly
Term
Mission
Definition
Every organization has a goal or a plan that's referred to as its.....
Term
Structured Problem
Definition

An everyday, run-of-the-mill, routine problem is called....

Term
Operational Planning
Definition
low-level managers are responsible for scheduling employees, ordering supplies, and other activities that make day-to-day operations run smoothly. The process is referred to as....
Term
Expert System Shell
Definition
An ... is a software tool containing an inference engine and a user interface that develops use to enter facts and rules for a knowledge base
Term
Managers
Definition
.... determines organizational goals and plans how to achieve those goals
Term
Workers
Definition
.... are the people in an organization who directly carry out the organization's mission
Term
Organization
Definition
an ... is a group of people working together to accomplish a goal
Term
Exception Report
Definition
An... contains information that is outside normal or acceptable ranges 
Term
OLTP System
Definition
A processing system that allows for a real-time in which each transaction is processed as it is entered is often referred to as an.....
Term
Decision Query
Definition
A..... is a question or set of instructions describing data that must be gathered to make a decision
Term
Expert System
Definition
An.... ,sometimes referred to as a knowledge-based system, is a computer system designed to analyze data and produce a recommendation, diagnosis, or decision based on a set of facts and rules
Term
Information System
Definition
An.... collects, stores, and processes data to provide useful, accurate, and timely information, typically within the context of an organization
Term
Interprise Information System
Definition
A large business might require several information systems integrated into an ...... that supports a variety of business activites
Term
Transaction
Definition
In an information system context, a .... is an exchange between two parties that is recorded and stored in a computer system
Term
Unstructured Problem
Definition
An ... requires human intuition as the basis for finding a solution
Term
Semi-Structured Problem
Definition
A .... is less routine than a structured Problem
Term
Strategic Planning
Definition
The emphasis on a long-range and future goals is referred to as......
Term
Organizational Chart
Definition
An .... depicts the hierarchy of employees in an organization
Term
Management Information System
Definition
.... refers to a type of information system that uses the data collected by a transaction processing system, and manipulates the data to create reports that managers can use to make routine business decisions in response to structured problems
Term
Schedule Reports
Definition
....., such as monthly summaries, follow a fixed format and are produced according to a preset timetable
Term
Ad Hoc Report
Definition
An .... is a customized report, generated to supply specific information not available in scheduled reports
Term
Nonprofit Organization
Definition
organizations formed to accomplish political, social, or charitable goals that do not include amassing profit is known as......
Term
External Information
Definition
Other information systems store or provide access to.... generated by sources outside the organization
Term
Executive Information System (EIS)
Definition
A special type DSS, called an...... , is designed to provide senior managers with information relevant to strategic management activites
Term
Knowledge Engineers
Definition
the process of designing, entering, and testing the rules in an expert system is referred to as ....
Term
Internal Information
Definition
Some information systems collect and store .... generated by the organization itself
Term
Batch processing
Definition

Early transaction processing systems, such as banking and payroll applications, used .... to collect and hold a group of transactions until the end of the day or pay period, when the entire batch is processed

Term
Mission Statement
Definition
A .... describes not only an organization's goal, but also the way in which those goals will be accomplished
Term
Online Processing
Definition
In contract to batch processing, most modern transaction processing systems use.....
Term
Detail Reports
Definition
A typical transaction processing system generates ...... which provide a basic record of completed transactions
Term
Precision Report System (DDS)
Definition
A ..... helps people make decisions by directing manipulating data, analyzing data from external sources, generating statistical projections, and creating data models of various scenarios
Term
Summary Reports
Definition
A ..... combines, groups, or totals data
Term
Decision Model
Definition
A .... is a numerical representation of a realistic situation
Term
Business
Definition
Any organization that seeks profit by providing goods and services is called a .....
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