Term
| 4 aspects of communication context |
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Definition
1. Physical (Location/Enviornment, good or bad) 2. Cultural (Common or not factors, sex/religion) 3. Temporal (Time from day or night to year) 4. Social/Psychological (urban/rural/dom/subordinate) |
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Term
| 4 Aspects of Feed Forward |
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Definition
1) To open the channels (opening phrases) 2) Preview the message 3) Altercast (place the other person in your role) 4) Disclaim (Not taking responsiblity for your communication) |
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Term
| What are the 4 types of noise? |
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Definition
1) Physical (noise, lighting, temperature) 2) Physiological (How are you feeling physically, hunger/fatigue) 3) Psychological (emotions, biases) 4) Semantic (word of choice, edu level/acronyms) |
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Term
| What are 3 communication effects? |
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Definition
1) Cognative - Increase awareness 2) Affective - People making fun 3) Psychomotor - Physical or motor response |
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Term
| What is how you read and interpet a communication moment? |
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Definition
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Term
| Why do we read/interpet things differently? |
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Definition
| Stimulus/Response - We are all getting different stimulus and giving different responses |
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Term
| What is a symetrical relationship built on? |
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Definition
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Term
| A relationship based on differences is... |
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Definition
| A complementary relationship |
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Term
| What are the 3 truths of communication? |
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Definition
Inevitable - If you are in the same environment and aware of each other Irreversible - You cannont take back the impact of communication Unrepeatable - You never have the same context (temporal) |
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Term
| The 5 purposes of communtication are... |
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Definition
Pla Help Discover Relate Persuasion |
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Term
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Definition
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Term
| Bypassing is going over someones head what are 2 examples of this? |
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Definition
1) Different words for the same idea 2) Different ideas for the same word |
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Term
| Sexism has 3Ds what are they? |
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Definition
Dismiss - one pronoun to represent both genders Degrades - comparing to food, objects and animals Defines - define vocations by gender |
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Term
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Definition
| Thinking the world should be straight |
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Term
| An example of racism is... |
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Definition
| Using an out of date or antiquated term to refer to races |
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Term
| What is the term when you imply you know everything about a topic |
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Definition
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Term
| What do the terms Always/Never represent? |
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Definition
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Term
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Definition
| Not allowing the meaning of a word to change over time. |
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Term
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Definition
| Speaking in verbal extremes |
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Term
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Definition
| A clearer more objective word |
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Term
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Definition
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Term
Intensional orientation means
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Definition
| You label people based on others experiences |
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Term
| Reserving judgment for yourself about a person is... |
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Definition
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Term
| To use an euphemism is to |
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Definition
| Package an idea verbally so its less offensive to the user |
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Term
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Definition
1) Avoid punishment 2) Financial gain 3) Protect someone 4) Self esteem 5) Affiliation |
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Term
| Sissela Bok gave us what? |
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Definition
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Term
| The 3 rules of gossip are? |
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Definition
1) Observe confidentiality 2) Don't embelish the truth 3) Don't invade ones privacy |
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Term
| In nonverbal comm. what do you call the medium of comm. |
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Definition
| Channels (using your senses) |
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Term
| What are the 8 aspects of paralanguage? |
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Definition
1. volume 2. projection 3. pitch 4. rate 5. rhythm 6. articulation 7. silence/fillers 8. qualities |
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Term
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Definition
| How loudly you speak (adjust it to context/enviroment) |
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Term
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Definition
| How you throw your voice (used by theater performers/TIs) |
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Term
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Definition
| Range from the highs to lows (you want to reflect how you feel) |
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Term
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Definition
| How quickly you produce the sound (avg of 141 wpm but faster is better than slower) |
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Term
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Definition
| The flow of your speech (strive to sound conversational) |
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Term
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Definition
| How clearly you produce sound |
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Term
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Definition
| Silence gives you time to collect your thoughts and gives dramatic effect. Fillers are useless words to fill silence such as "uhhh or like or ummm" |
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Term
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Definition
1. Pleasant/Unpleasent
2. Masculine/Feminine
3. Dialect/Accent |
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Term
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Definition
| Standard American English |
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Term
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Definition
1. Attire 2. Jewlery/Piercing 3. Glasses 4. Cosmetics/Tattoos 5. Automobiles 6. Decor |
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Term
| What are the 4 aspects of attire |
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Definition
1. Dress for the agenda 2. Condition of clothing 3. Colors 4. Style - Trendy/Classic |
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Term
| What does the artifact of jewelery and piercing show |
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Definition
| Social position, religion, location, etc |
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Term
| What are the aspects of the automobile artifact |
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Definition
| Public transportation, limo, convertible |
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Term
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Definition
1. Punctuality - 15 min early to compose non verbal cues 2. Formal - Cultural approch to time 3. Technical - Large org. and sporting events |
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Term
| What is the channel involving body language and body motion? |
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Definition
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Term
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Definition
1. Walk/Posture 2. Illustrators/Emblems 3. Affect Displays 4. Eye Behavior 5. Linkage Cue 6. Regulator |
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Term
| Illustrators demonstrate... |
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Definition
| Size, shape, direction and movment. Assisting in nonverbal comm. |
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Term
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Definition
| nonverbal shorthand (middle finger, thumbs up) |
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Term
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Definition
| Facial expression - showing primary emotions like fear, happiness - aka emotional roadmap |
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Term
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Definition
| Several displays in a short period of time (when caught lying they go from confident to fearful to defensive) |
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Term
| What is a display of emotion so brief the human eye can't see? and how was it first seen? |
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Definition
| Micro-momentary expressions (film) |
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Term
| Eye behavior can vary by culture, for americans you want alot of... |
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Definition
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Term
| Monitoring the size of anothers pupils |
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Definition
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Term
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Definition
| A body motion that leaks info of boredom/distain |
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Term
| A habit that gives a sense of security/comfort |
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Definition
| Adaptor (biting fingernails, fiddling w/ objects and auto-erotisism) |
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Term
| Regulator - A body motion that allows you to _____, ______, _______ the conversation |
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Definition
Control (timepiece gazing) Monitor Maintain |
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Term
| The channel involving spacial relationships |
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Definition
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Term
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Definition
Intimate Personal Social Public |
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Definition
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Term
| The 3 territorial markers |
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Definition
1. Centeral - Place you own on something to mark it as yours 2. Boundry - Shrubs, fences, parking spots 3. Earmarker - Specifically label something of yours |
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Term
| The most violent offense to someone encrouching on your territory |
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Definition
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Term
| Tactile/Haptics/Touch are |
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Definition
| the most powerful of all nonverbal cues |
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Term
| What is the physiological response to touch |
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Definition
| Quickening pulse/breathing, rising skin temp, sweating, pupils, blushing |
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Term
| The 7 criteria of touching |
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Definition
1. Gender - most people feel more comfotable touching the opposite sex 2. Age - Close to your age or older 3. Culture - puritans no like touchy 4. Status - Ranking person makes contact 5. Enviroment 6. Intent 7. Body part you are touching |
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Term
| What are the 4 neutral areas of contact |
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Definition
1. Back of the hand 2. Arm 3. Shoulders 4. Back |
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Term
| The eight types of physical characteristics |
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Definition
1. Gender - once determined you use certian comm. 2. Attractiveness 3. Facial features 4. Skin - condition, marking, color 5. Body hair - location, amount, color, style 6. Teeth - amount, color 7. Olfactory cues - smell 8. Body type - Ecto/Meso/Endo morph |
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Term
| The term that discribes being more comfortable with a similar sonatype and attractivness |
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Definition
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Term
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Definition
Tall, slender, small boned Hyper, paranoid, meticulous, studious |
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Term
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Definition
Average Confident, outgoing |
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Term
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Definition
Shorter, heavyset, big boned Jovial, self degrading, studious |
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