Shared Flashcard Set

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SOC_MOD_2
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37
Other
Professional
10/28/2015

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Term
Knowledge Management is the...
Definition
art of creating, organizing, applying, and transferring knowledge to facilitate situational understanding and decision making.
Term
Between Shared Understanding and knowledge is the...
Definition
Judgement Gap
Term
Information Management
Definition
Science of using systems to capture share information.
Term
2 types of knowledge (defined)
Definition
tacit in your head and explicit captured
Term
Depict the Spiral Model (Complete)
Definition
socialization=tacit to tacit
externalization=tacit to explicit
combination=explicit to explicit
internationalization=explicit to tacit
Term
4 Content Management Functions
Definition
Create
Organize
Apply
Transfer
Term
4 Knowledge Mangement Funcitons
Definition
Create
Organize
Apply
Transfer
Term
Mission Command System (Function)
Definition
Support Commanders Decision Making Process
Collect, create, and maintain relivant info
prepare and communicate directives
establish means to communicate, collaborate, and facilitate
Term
Mission Command (Commanders Tasks)
Definition
Drive operational process
develop teams
inform and influence
determine degree of control
Term
Mission Commmand (Staff Tasks)
Definition
conduct operational process
conduct IM and KM
conduct inform and influence
conduct cyber em activities
Term
Cognitive Heicarchy of Shared Understanding Diagram
Definition
Wisdom
Shared Understanding
Knowledge
Information
Data
Term
Div KM Cell Key personnel
Definition
KMO, Assistant KMO, KMO NCO, Content Management Specialist
Term
KMR Functions
Definition
not a liaison
Advocate
Support
Knowledge Brokering
Term
5 Steps of KM Process
Definition
Assess (KM Strategy), Design Draft (Action Plan), Develop (Action Plan), Pilot(Draft Implementation Plan), Implementation (Implementation Plan)
Term
Why do we do knowledge assessment?
Definition
identify gaps
Term
Two types of Gaps and definition
Perfermance and knowledge Notes sections of slides
Definition
Performance-compares actual, current performance against required performance

Knowledge-difference between what the force performs at the desired effectiveness and what it knows now
Term
trigger event actions
Definition
Contact from key leaders, ask and understand problems, do not offer solutions
Term
Two Key things you are trying to identify during interview
Definition
bottle neck, constants, and issues
Term
Definition of Bottleneck Constraints
Definition
Bottleneck is any resource that is less than adequate
Constraint is anythong that limits performance
Term
KM Action Plan (Where, When, How, Why)
Definition
Similar to OPORD, KM section writes,in the KM process deliverable of design/develop phase, necessary to get everyone on the same page
Term
Why process mapping?
Definition
capture tacit staff processes
preserve organization learning
increase staff situational understanding
accelerate staff integration
Term
Swim Lane Diagram Definition and Why
Definition
Visual Element that distinguishes responsibilities for process steps
Term
2 goals of a KM Plan
Definition
Retain and transfer to new personnel key intellectual property as
members leave the organization.
• Reduce the training time for new personnel to become effective
staff members.
Term
Elivator Speech definition and why
Definition
precise, easy to understand, greed inducing, irrefutable
Term
objective of Content Management
Definition
right people right time right info
Term
Metadata Definition
Definition
data about data
Term
Metrics Definition (MoP/MoE)
Definition
Performance did we do it
Effectiveness is how well we did it
Term
Knowledge Taxonomy
Definition
System of Categorized information, describing ,classifying and naming data
Term
7 Minute Drill and Why
Definition
justifies necessity of a meeting to CoS in 7min or less
completed by B2C2WG
Term
Knowledge management working group and why
Definition
KM Assessment
ensure proper knowledge flow,
assist CoS in implementing processes, create and share knowledge
Term
Battle Rhythm Definition and Why
Definition
Cross functional collaboration for managing time and knowledge
Logical Arrangement of Staff Events
Term
Who owns the Battle Rythm
Definition
CoS
Term
Knowledge Management Definition
Definition
process of enabling knowledge flow to enhance shared understanding, learning, and decision making
Term
Knowledge Definition
Definition
art of creating, organizing, applying, and transferring knowledge for decision making
Term
KM Plan Goals
Definition
assist staff with sharing info
retain/transfer new info to new personnel
reduce training timeline for new personnel
develop, implement, and institutionalize relevant ttps.
Term
Mission Command System Functions
Definition
-Support decision making
-collect, create, and maintain relevant info
-prepare and communicate directives
-establish the means for which commanders collablerate
Term
Mission Command System Compontents
Definition
Personnel
Network
Info systems
process procedures
facilities, equipment
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