Shared Flashcard Set

Details

Shyness and Communication Apprehension
Interpersonal Communication Exam 2
12
Communication
Undergraduate 4
03/01/2010

Additional Communication Flashcards

 


 

Cards

Term
What is Shyness?
Definition

The Behavior of not Communicating

 

  • avoidance of social interaction
  • Inhibition and inability to respond in an engaging way
  • Reluctance to talk, make eye contact, gesture and smile

 

Term
Causes of Shyness
Definition

 

  • Childhood Reinforcement
  • Heredity
  • Skill Deficiencies
  • Social Introversion
  • Ethnic/ Cultural Divergence
  • Communication Apprehension

 

Term
Perceptions of Quiet/ Anxious People
Definition

  • Occupation - Generally lower positions, Lower salary, Lack of promotion
  • Lack of leadership
  • Classroom (No correlation with intelligence, but neg correlation with grades)
  • Less attractive
  • Dating marriage 

Term
Communication Apprehension
Definition

(Internal Feeling) The fear or anxiety associated with either real or anticipated communication with another person or persons

 

 

Term
Trait and State Communication Apprehension
Definition

Trait: When a person experiences anxiety about communicating in all situations

 

State/ Situational: When a person experiences anxiety only in a certain context or with a particular person or group

Term
Types of State Communication Apprehension
Definition

 

  • CA in generalized situations regardless of who is present
  • CA with a given person or group
  • CA witha gives person/group in a given situation

 

Term
Causes of Communication Apprehension
Definition

 

  • Skill Deficiencies
  • Conspicuousness
  • Unpredictable/unfamiliar situations
  • Prior success or failure
  • Learned helplessness
  • Subordinate position
  • Fear of evaluation

 

Term
Effects of Communication Apprehension
Definition

 

  • Communication Avoidance  (Selective Exposure) 
  • Withdrawal (Selective Attention)
  • Communication Disruptions (stutter, forget what to say)
  • Over- Communication (Over Compensate)

 

Term
Treatment for Communication Apprehension
Definition

 

  • Cognitive Restructuring
  • Systematic desensitization Behavior Therapy
  • Skills training

 

Term
Cognitive Restructuring
Definition

Based on the assumption that we have irrational thoughts about ourselves ahd behavior that increase anxiety about communication

 

Thoughts are dealt with rationally in order to restructure the way we think

Term
Systematic Desensitization Behavior Therapy
Definition
subjects patients to anxiety related thought while in a state of deep relaxation  
Term
Skills Training
Definition
Work on skills that are deficient such as presentation style, articulation, etc. 
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