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Ricco's exam 1
Midterm for Ricco's exam1
16
Marketing
Undergraduate 3
04/27/2011

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Cards

Term
Ricco's 6 P's of marketing
Definition
People, Product, Price, Promotion, Place, Plantiff,
Term
Customer Lifetime Value
Definition
theory that represents exactly how much each customer is worth in monetary terms
Term
Macroenvironment vs Microenvironment
Definition
MACRO-demographic,economic, natural, technological, political, cultural MICRO-suppliers, marketing intermediaries, competitors, publics, customers
Term
Basic Market Preference Patterns
Definition
Homogeneous (one big patch)

Diffused (spread randomly)

Clustered (patches) ie fashionistas,
Term
Market Targeting
Definition
Broad------>Narrow
mass marketing->segmented marketing->Niche marketing->individual marketing
Term
Holistic Marketing
Definition
A marketing strategy that is developed by thinking about the business as a whole, its place in the broader economy and society, and in the lives of its customers.
Term
Ricco's 40% rule
Definition
Balancing what the information users would like to have, against what they need and is feasible to get

A well defined problem is half solved
Term
Factors influencing Consumers Behavior
Definition
Cultural, Social, Personal, Psychological
Term
Sensory marketing model
Definition
incorporating senses into the product
Term
Levels of Products and Services
Definition
Augmented product, Actual product, Core customer value
Term
Brand Equity
Definition
is the differential effect that the brand name has on customer response to the product and its marketing
Term
Role of Brands
Definition
Identify the maker, offer legal protection, signify quality, secure price premium
Term
Hypothetical Brand Market Structure
Definition
10% Market Nichers
20% Market followers
30% Market Challengers
40% Market Leader
Term
The long tail
Definition
the 30% extra sales that companies like amazon can sell due to large inventories with few sales of each
Term
Product-Life Cycle
Definition
(see word sheet)
Term
Types of consumer products
Definition
Convenience product (frequent and immediate)
Shopping Product (customer compares price & quality to other products)
Specialty Product (willing to make a special purchase effort)
Unsought Product (not thought of very often)
Consumer Product (bought by person)
Industrial Product (bought by company)
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