Shared Flashcard Set

Details

research
t2
28
Marketing
Undergraduate 4
02/18/2012

Additional Marketing Flashcards

 


 

Cards

Term
callbacks
Definition
attempts to recontact individuals selected for a sample who were not available initially
Term
random digit dialing
Definition
use of telephone exchanges and a table of random numbers to contact respondents with unlisted phone numbers
Term
central location interviewing
Definition
telephone interviews conducted from a central location allowing firms to hire a staff of professional interviewers and to supervise and control the quality of interviewing more effectively
Term

computer-assisted telephone interviewing

(CATI)

 

Definition
technology that allows answers to telephone interviews to be entered directly into a computer for processing
Term
cover letter
Definition
letter that accompanies a questionnaire to induce the reader to complete and return the questionnaire
Term
mixed mode survey
Definition
study that employs any combination of survey methods
Term
pretesting
Definition
screening procedures that involves a trial run with a group of respondents to iron out fundamental problems in the survey design
Term
simple-dichotomy question
Definition
a fixed-alternative question that requires the respondents to choose one of two alternatives
Term
determinent-choice question
Definition
fixed-alternative question that requires the respondent to choose one response from among multiple alternatives 
Term
frequency-determination question
Definition
a fixed-alternative question that asks for an answer about general frequency of occurrence
Term
checklist question
Definition
a fixed-alternative question that allows the respondent to provide multiple answers to a single question by checking off items.
Term
leading question
Definition
a question that suggests or implies certain answers
Term
loaded question
Definition
a question that suggests a socially desirable answer or is emotionally charged
Term
counterbiasing statement
Definition
an introductory statement or preamble to a potentially embarrassing question that reduces a respondent's reluctance to answer by suggesting that certain behavior is not unusual
Term
split ballot technique
Definition
using two alternative phrasings of the same question for respective halves of a sample to elicit a more accurate total response than would a single phrasing
Term
double-barreled question
Definition
a question that may induce bias because it covers two issues at once.
Term
unaided recall
Definition
asking respondents to remember something without providing any clue
Term
aided-recall
Definition
asking the respondent to remember something and giving them a clue to help
Term
order bias
Definition
bias caused by the influence of earlier questions in a questionnaire or by an answer's position in a set of answers
Term
funnel technique
Definition
asking general questions before specific questions in order to obtain unbiased responses
Term
filter question
Definition
a question that screens out respondents who are not qualified to answer a second question.
Term
pivot question
Definition
a filter question used to determine which version of a second question will be asked.
Term
multiple-grid question
Definition
several similar questions arranged in a grid format.
Term
variable piping software
Definition
software that allows variables to be inserted into an Internet questionnaire as a respondent is completing it
Term
error trapping
Definition
using software to control the flow of an internet questionnaire--for example, to prevent respondents from backing up or failing to answer a question
Term
forced answering software
Definition
software that prevents respondents from continuing with an internet questionnaire if they fail to answer a question
Term
preliminary tabulation
Definition
a tabulation of the results of a pretest to help determine whether the questionnaire will meet the objectives of the research.
Term
back translation
Definition
taking a questionnaire that has previously been translated into another language and having a second, independent translator translate it back to the original language
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