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| 1. Cost standards: Established specifications used to measure how much a project or product costs |
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| 2. Grades: Ratings assigned to products that tell to what extent standards were met |
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| 3. ISO 9000: A set of quality-management standards used by millions of organizations worldwide |
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| 4. Product: Marketing element referring to what goods, services, or ideas a business will offer its customers |
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| 5. Quality standards: Established specifications used to measure the degree of excellence of a good or service |
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| 6. Quantity standards: Established specifications used to measure the amount of work produced |
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| 7. Quotas: Specific goals to be met |
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| 8. Standards: Specifications or statements that are used as a basis for comparing or judging goods or services |
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| 9. Time standards: Established specifications that monitor the amount of time needed to complete specific business activities |
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| 10. Trade association: A group of persons in the same industry or geographic area who form a society to solve their common problems |
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