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Purchasing
first test material
33
Business
Undergraduate 4
09/17/2012

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Term
Procurement Primary Responsibilities
Definition
Identifying / selecting suppliers, negotiating contracts

Supply opportunity research
Long-range material forecasts
Boundary scanning

Operational support / follow-up
Expediting orders
Releasing orders

4. Functional administration and support
Term
BUSINESS PROCESS
Definition
is a collection of structured, related
activities that produce a specific service or product or serve a
particular goal for a customer. A process can be visualized with
a flowchart as a sequence of activities.
Term
Objective for Procure-to-Pay (P2P) Process
Definition
Achieve the “best landed cost” position for a specified product quality, quantity and terms & conditions
Term
Procurement Process
Definition
select, requisition, process and pay
Term
Business Process Improvement (BPI)
Definition
attempts to reduce the variation and waste in processes so the desired outcome can be achieved with better utilization of resources.
Term
BPI works by
Definition
defining the organization's strategic goals and purposes
determining the organization's customers (or stakeholders)
aligning the business processes to realize the organization's goals
Term
Four management roles are required to successfully undertake business process improvement
Definition
Business leader, Process owner, Operational manager, process operator
Term
Business Leader
Definition
person responsible to create business plans
Term
Process Owner
Definition
person responsible for process design and its performance results
Term
Operational Manager
Definition
person responsible to put resources in-place to achieve process plans
Term
Process Operator
Definition
person responsible to perform the process work
Term
Process design requirement is to define
Definition
responsibility (may be joint)
accountability (singular)
coordination (two-way)
inform (one-way)
(RACI)
Term
Procedures
Definition
are operating instructions on how to functionally carry out a task
Term
Benefits of a Procedure Manual
Definition
Offers a tool for consistency of action
Provides means of training employees
Allows for documenting “industry-best” practices
Term
Characteristics of Good Policy
Definition
Address the human side systematically
Start at the “TOP”
Involve every organizational layer
Make a formal case for change
Create employee ownership
Communicate the message
Assess the cultural landscape
Address the culture explicitly
Prepare for the unexpected
Speak to the individual
Term
role of purchasing 1
Definition
Designates overall authority of a purchasing department
Sets forth principles and objectives guiding purchasing processes
Term
role of purchasing 2
Definition
Defines the corporate purchasing office duties and responsibilities
Delineates authority and responsibilities between corporate and division purchasing departments
Term
Reciprocity
Definition
Giving preferential treatment to suppliers who are also customers
Can take on a coercive nature
Federal Trade Commission rules
Term
Personal Buying
Definition
Purchasing department buys material to satisfy the personal needs of its employees
“Trade diversion laws” in some states
Exceptions: safety shoes, hats, gloves, special tools
“Gray areas” must be defined and communicated
Term
Purchasing policies define management’s approach to
Definition
role of purchasing
conduct of purchasing personnel
social and minority business objectives
buyer-seller relationships
resolving operating issues
Term
Purchasing Organizational Design
Definition
Enables organization to reach its goals (strategic & tactical)
Includes the structure, division of labor, coordination, control, responsibility and accountability
Address formalized elements of organization
Term
Delegation of Authority
Definition
Company (senior management) must decide who and how supply management will decisions be made
Decision making authority exists on a continuum ranging from total authority at the corporate level to total authority in the hands of operating units
Term
Operational (decentralized design)
Definition
(Action Orientation)

purchase generalists
non-consolidated info
minimal collaboration
targeted efforts
numerous suppliers
opportunistic savings
Term
Tactical (hybrid design)
Definition
(Process Orientation)

sourcing teams
shared information
voluntary participation
team-based priorities
preferred suppliers
sub-optimized savings
Term
Strategic
(centralized design)
Definition
(Directive Orientation)

commodity managers
integrated information
binding decisions
global coordination
strategic alliances
maximized savings
Term
Theory X
Definition
Assume employees dislike and avoid work; the manager must use coercion, threats, and control schemes to motivate the workers
Term
Theory Y
Definition
Assume the employee considers work as natural and enjoys the satisfaction of self-actualization needs and esteem
Term
Theory Z
Definition
Japanese developed approach to motivate workers through a focus on trust, quality, collective decision-making, and cultural values
Term
Operations
Definition
gain insight into supplier performance
internal requirements in cost, quality, delivery, cycle time
capacity, material, and service needs
Term
Engineering
Definition
gain insight into material specifications
evolving product and process technology requirements
new product requirements
Term
Marketing
Definition
gain insight into demand planning requirements
new product ideas promotions and planned demand shifts
Term
Functional Integration Objectives
Definition
become more closely aligned
develop organizational capabilities
improve competitive positioning
Term
Functional Integration Benefits
Definition
Work together on a common problem
Represent different points of view
Require diverse languages, cultures, currencies
Develop common business understanding (ownership)
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