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Public Speaking Final Exam Study Material
Public Speaking Final Exam Study Material
186
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Undergraduate 2
05/04/2010

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Term
Phonemes
Definition
Discrete, recognizable sound units of any culture's oral language - related to our ability to speak as human beings (what separates us from the animals)
Term
Human speech is Bio-Basic
Definition
Biologically based; sculpted into our skeleton, soft tissues and cartilage, and bodily cavities as well as the central and peripheral nervous systems
Term
Speaking
Definition
This refers to the symbolic nature of speech, the symbolic transaction between people and arises out of personal needs, social relationships, and cultural rules for getting along with others
Term
The two types of acts of Public Speaking
Definition
Personal Act - self-expression
Social Act - communication, cultural, collective
Term
Speaking is a culturally governed act
Definition
Traditional rules, expected ways, unconscious ways of understanding the world around us
Term
A speech classroom is
Definition
a laboratory and hence an idea place for trying new behaviors
Term
Why take public speaking?
Definition
Practice new speech techniques on friends in a variety of settings and in the speech classroom - Work on your critical listening skills as well - learn to criticize expertly the speeches of other
Term
Public Speaking is a primary mechanism for
Definition
projecting yourself into public spaces, for bringing people together and for getting them to share perspectives and values so they can recognize who they are and can act together
Term
Orality
Definition
is the social imperative (direct, in-person, spoken connections)
Term
Consumer Imperative
Definition
stresses an active role that receivers of messages play in social communities
Term
Public Speaking enables us to..
Definition
be more sophisticated receivers of public talk (critical listeners)
Term
Intellectual Imperative
Definition
Speech training has always been an important part of a liberal arts education since Isocrates made it central to his training of the orator-statesmen of 4BC Greece. Part of our long-held cultural tradition.
Term
Orality in Social-Political Life was written by
Definition
Walter Ong - Influential Harvard Speech Theorist
Term
The seven Characteristics of Speech Orality
Definition
Speech tends to be - integrative, redundant, traditionalist, concrete, antagonistically toned, participatory, and situational
Term
The Six basic elements in the speech making process
Definition
Interactive process - Speaker - Message - Listener - Feedback - Context
Term
Interactive Process
Definition
Transaction or exchange among people in public settings
Term
Speaker
Definition
source of message, brings individual perspecive
Term
Message
Definition
factual content of speech and attitude or values on the topic
Term
Listener
Definition
Receives and interprets message
Term
Feedback
Definition
Verbal or nonverbal reaction (happens simultaneously with message)
Term
Context
Definition
Physical setting, social expectations, cultural values
Term
Ethos
Definition
How you are looking, ethically to your audience: character
Term
Moral Frames
Definition
Morals, people's beliefs about certain subjects (your speech should consider others' moral frames to be successful)
Term
Ethics
Definition
Credibility or reputation, good sense, good will, and good morals (related to ethos)
Term
Civility
Definition
commitment to a civic life, ethical commitment, to community standards (democracy)
Term
Skyhook Principle
Definition
a higher value (higher moral frame) a higher appeal that will transcend your differences (ex. In a prochoice speech you could emphasize the value of human life as your skyhook to get everyone on your side.)
Term
Ethical responsibilities for speakers
Definition
You must consider how you are looking ethically to your audience - Take into account ethos and moral frames
Term
Ethos in the western world
Definition
Good sense: talking from experience, and knowledge - Good will: to communicate a sense of caring about oneself and the audience members, their needs, status and future, offer views - Good morals: speak in the language of the beliefs and values of listeners to share their visions, fears, hopes and cultural imperatives
Term
Moral basis of public decision making
Definition
Civility: commitment to civic life - To be successful, find some moral frame you share iwth your listeners if you're going to convince them that you have their best interests at heart - to find a shared moral frame you must be true to what you believe
Term
5 things to prepare for your first speech
Definition
Prepare ahead of time - Breathe slowly and deeply - Think about your ideas - Don't let your imagination run wild - Brace yourself for the natural physical symptoms of adrenaline
Term
Audience orientation
Definition
an ability to understand the listener's point of view
Term
Central idea
Definition
(thesis) a statement that captures usually in a single sentence the essence of the information or concept you wish to communicate to an audience
Term
General Purpose
Definition
the primary reason you will speak in public
Term
Specific purpose
Definition
concrete goals you wish to acieve in a particular speech
Term
State apprehension
Definition
refers to the anxiety you feel in particular settings or situations
Term
Trait apprehension
Definition
the level of anxiety as you face any communication situation
Term
Narrowing your topic
Definition
Begin by selecting from something you know about - Consider audience in regard to topic - Think about audience expectations - Generate list of subtopics after you choose your speech
Term
Purpose: Inform
Definition
General purpose is to expand their knowledge of an idea, conept or process. Provide explanations, examples, illustrations, and statistics
Term
Purpose: Persuade
Definition
To influence listener's beliefs and actions
Term
Purpose: Entertain
Definition
Goal is to amuse and divert listeners so they can relax and enjoy themselves - Combines enjoyment with comprehension - Use humor to relax audience
Term
Self confidence results from...
Definition
experience and from understanding the process of communication
Term
Appreciative listening
Definition
focuses on something other than the verbal message. The primary reason is to entertain yourself.
Term
Critical listening
Definition
The most difficult kind because it requires both interpretation and evaluation of the message. Beyond understanding, the message must be interpreted and evaluated for its strengths and weaknesses. You decide to accept or reject ideas and whether to act on the message
Term
Critical Thinking
Definition
The key to listening well. It is the process of consciously examining the content and logic of messages to determine their credibility and rationality. Challenge ideas before accepting them. The quality of ideas is assessed to judge their merits and faults. It is an important feature of the communication process.
Term
Discriminative Listening
Definition
Draw conclusions from the way a message is presented rather than what is said. Understand the meaning behind the message. You're interested in what the speaker really thinks, believes or feels
Term
Empathic and Therapeutic listening
Definition
Intended to provide emotional support for the speaker. It is more common in interpersonal rather than public speaking but does occur in some public situation
Term
External perceptual field
Definition
those things in your physical environment that can distract you
Term
Hearing
Definition
The psychological process of receiving sound waves
Term
Internal perceptual field
Definition
The world of your own thoughts
Term
Listening
Definition
The thinking process whereby people generate meaning from the sounds they hear
Term
Listening for comprehension
Definition
occurs when you want to gain additional information or insights from the speaker. Listening to understand, to comprehend information, ideas and processes
Term
RRA Technique
Definition
Review, Relate, and Anticipate
Term
RRA: Review
Definition
mentally summarize key ideas for each topic the speaker initiates
Term
RRA: Relate
Definition
the message to what you already know, consider how you'd use it in the future
Term
RRA: Anticipate
Definition
what the speaker might say next, use this to focus on the content of the message
Term
Barriers to good listening (5)
Definition
Passive listening - Drifting thoughts (monkey mind) - Physical distractions - Trigger words - Self fulfilling prophecies
Term
Three essential aspects of speech content
Definition
Ideas - Structure - Supporting Materials
Term
Culture
Definition
A Social group's system of meaning
Term
Co-Cultures
Definition
Cultures that co-exist in a society as relatively complete ways of life
Term
Sub-Cultures
Definition
Small groups or cultures within a dominant culture
Term
Multiculturalism
Definition
Recognition that a country possesses several sub-cultures and powerful co-cultures
Term
Value Orientations
Definition
Habitual ways of thinking about positive and negative grounds for human thought and action
Term
Rhetorical Frame
Definition
Conceptual borders that orient you to information in a particular way
Term
Conversation Styles
Definition
Direct/Indirect - Elaborate/Succinct - Personal/Contextual - Instrumental/Affective
Term
Narrative Frames
Definition
Tend to elicit emotional responses from the audience by telling a story that they'll listen to even if parts of it don't directly involve them
Term
Valuative Frames
Definition
Looking at issues as they pertain to ethics, economics, social issues, aesthetics, or working through fundamental differences
Term
Beliefs
Definition
Convictions about what is true and false
Term
Attitudes
Definition
Tendencies to respond positively or negatively to people, objects or ideas
Term
Values
Definition
Basic concepts organizing one's orientation to life
Term
Demographic Analysis
Definition
Study of observable characteristics in groups of people
Term
Strategies for dealing with a hostile audience
Definition
Establish good will, start with areas of agreement - show positive credibility - use good principals of judgement
Term
Segmentation Strategies
Definition
Changing the way you address certain people based on what you think they would be knowledgeable about etc
Term
Plagiarism
Definition
The unacknowledged inclusion of someone else's words, ideas, or data as one's own
Term
Primary Sources
Definition
Eyewitness, first-hand accounts
Term
Secondary Sources
Definition
Accounts based on other sources of information
Term
Using examples and statistics
Definition
Examples create human interest, while statistics provide "reasonable" proof
Term
Audience Centered Patterns
Definition
patterns of organization are based on the ways that your audience thinks, wants, is persuaded by, or is moved by.
Term
Familiarly/Acceptance Order
Definition
begins with what the audience knows or believes and moves on to new or challenging ideas
Term
Associate Coherence
Definition
The connections among parts of your speech
Term
Forecasts
Definition
Previews precede the development of the body of the speech, usually forming part of the introduction
Term
Summary
Definition
Provides coherence in your speech by recapping the ideas that you've covered
Term
Primacy Effect
Definition
people most often remember what they first hear or see
Term
Recency Effect
Definition
what people most recently have seen or heard they will remember
Term
Attention
Definition
ability to focus on one element in a given perceptual field
Term
Factors of Attention (9)
Definition
Activity - Reality - Proximity - Familiarity - Novelty - Suspense - Conflict - Humor - Vital
Term
Written Language
Definition
Language that is scribed
Term
Oral Language
Definition
Language that is spoken verbally
Term
Encoding
Definition
When you put ideas in to words or actions
Term
Oral Style
Definition
Informal, similar to conversation
Term
Written Style
Definition
Formal occasion or weighty topic
Term
Accuracy
Definition
Includes the pursuit of both exactness and comprehensible information
Term
Simplicity
Definition
speaking directly and using words that convey precise concrete meanings
Term
Restatement
Definition
repetition of words or phrases and ideas so as to clarify and reinforce them
Term
Stipulative definition
Definition
designates how a word will be used in a certain context (by 'rich' I mean earns x amount per year)
Term
Negative Definition
Definition
clarifying a term or concept by telling your audience how you are not going to use the concept
Term
Etymological Definition
Definition
derivation of a single owrd
Term
Exemplar Definition
Definition
a familiar example
Term
Contextual Definition
Definition
tells listeners how a word is used in a specific situation
Term
Analogical definition
Definition
means of making technical or abstraction notions easier to understand
Term
Imagery
Definition
consists of sets of sensory impressions evoked in the imagination and memory through language
Term
Affect Displays
Definition
Facial signals of emotion that an audience preserves while scanning you feel about yourself and about them
Term
Conversationality
Definition
the conversational speaker creates a sense of a two way interpersonal relationship even when behind a lectern
Term
Delivery
Definition
A word suggesting the transfer of information and understanding from one person to others
Term
Dialect
Definition
A language used including vocabulary grammar and punctuation that is unique to a particular group or region
Term
Emphasis
Definition
the way in which you accent or attack words
Term
Annunciation
Definition
Refers to the crispness and precision in which you form words
Term
Extemporaneous Speech
Definition
Is one that is prepared in advance and is presented from abbreviated notes
Term
Gestures
Definition
Purposeful and expressive movements of the head shoulders arms hand and other areas of the body to give performative shape to ideas and add emotional intensity to human expressiveness
Term
Proxemics
Definition
The use of space by human beings
Term
3 Generalizations about nonverbal communication
Definition
1. Speakers disclose their emotional state through their nonverbal behaviors - 2. The speakers nonverbal questions enrich the message that comes through words - 3. Nonverbal messages form a reciprocal interaction between speaker and listener
Term
4 things to determine Proxemics
Definition
influences of physical space - formality of the occasion - nature of the material - personal preference
Term
Conventional Gestures
Definition
Physical movements that are symbols with specific meanings assigned by custom or convention (like midfing)
Term
Descriptive Gestures
Definition
Physical movements that describe the idea to be communicated such as showing the size, shape, or location of something (the fish was this big)
Term
Indicator Gestures
Definition
Movements of the hands arms and other parts of the body to express feelings
Term
Scopic Regime
Definition
rule like prescriptions for how one is expected in particular times and place to display information and ideas orally in written forms and visual
Term
Association
Definition
translating central ideas into an analogy so that your listeners will understand
Term
Clarity
Definition
Largely the result of two factors, careful organization and the careful selection of words
Term
Clusters
Definition
grouping of items of information under three five or seven clusters
Term
Information
Definition
is but a collection of facts figures observations and real world inferences until human beings shapre interpret and act on it
Term
Knowledge
Definition
Information that has been given human significance
Term
Types of informative Speeches (4)
Definition
Explanations - Lectures - Demonstrations - Oral Reports
Term
(7) Tips for forming informative speeches
Definition
Create Curiosity - Adapt to what your listeners already know - Use repetitions - Involve your listeners - Choose and appropriate organizational pattern - Use multiple channels - Suggest additional resources
Term
Motive Cluster
Definition
A Group of individual appeals that are grounded in the same fundamental human motivation
Term
Affiliation Motives
Definition
Include the desire to belong to a group or to be well liked or accepted
Term
Achievement Motives
Definition
are related to the intrinsic or extrinsic desire for success, adventure, creativity, and personal enjoyment
Term
Power Motives
Definition
Primarily concern the desire to exert influence over others
Term
The affiliation cluster
Definition
Companionship and affiliation - Conformity - Deference/dependence - Sympathy/generosity - Loyalty - Tradition - Reverence/worship - Sexual attraction
Term
Companionship and Affiliation
Definition
the fear of loneliness or separation from others is strong (birds of a feather flock together)
Term
Conformity
Definition
we fear not only isolation but also being too different from others (AARP - it's for people like you)
Term
Deference or Dependence
Definition
You can be made to feel dependent on either majority rule or extraordinary individuals (nine out of ten doctors recommend...)
Term
Sympathy or generosity
Definition
ex "you could be the parent this child has never known for just a dollar a day"
Term
Tradition
Definition
The call to collective celebration or worship is a strong affiliative appeal especially in times of crisis or stress
Term
The Achievement Cluster
Definition
Acquisition/Saving - Success/Display - Prestige - Pride - Adventure/Change - Perseverance - Creativity - Curiosity - Personal Enjoyment
Term
Acquisition or Saving
Definition
appeals to personal accumulation of wealth
Term
Success or Display
Definition
play off two kinds of success corporate and personal
Term
Perseverance
Definition
we want to believe that continual effort will be rewarded
Term
Creativity
Definition
appeals to creativity are almost always appeal to an inborn talent that seperates you in a good way from everyone else
Term
The Power Cluster
Definition
Aggression - Authority/Dominance - Defense - Fear - Autonomy/Independence
Term
Aggression
Definition
Appeal to power
Term
Defense
Definition
If aggressive actions are viewed as defending ourselves or others they're usually thought to be more ethically justified
Term
Monroe's Motivate Speech Sequence
Definition
1. Attention 2. Need 3. Satisfaction 4. Visualization 5. Action
Term
Attention
Definition
Gain the reader's attention make them want to listen to you
Term
Need
Definition
Showing the need and describing the problem
Term
4 parts of Need
Definition
Statement (the problem), Illustration (examples), Ramification (show extent with examples), Pointing (how effects listener)
Term
Satisfaction
Definition
Satisfying the need: Presenting the solution
Term
5 parts of Satisfaction
Definition
Statement - explanation - Theoretical Demonstration (how solution meets need) - Reference to Practical Experience (success of solution) - Meeting Objections
Term
Visualization
Definition
seeing the results and showing the audience
Term
3 parts of Visualization
Definition
Positive Method (how conditions will improve) - Negative Method (if action not taken) - Method of Contrast (combine positive and negative)
Term
Action
Definition
explicit action (Specific enough so that listeners will know exactly how to implement the new found resolution)
Term
Motive Need
Definition
An impulse to satisfy psychological consideration - pain, lack of food or surroundings that are too hot or cold - or they may come about for socio-cultural reasons, such as when you feel left out of a group
Term
Motivational Appeal
Definition
Either a visualization of a desire and a method for satisfying it or an assertion that an entity, idea, or course of action holds the key to fulfilling a particular motive need
Term
Motive Cluster
Definition
A Group of individual appeals that are grounded in the same fundamental human motivation
Term
Affiliation Motives
Definition
Include the desire to belong to a group or to be well liked or accepted
Term
Achievement Motives
Definition
Related to the intrinsic or extrinsic desire for success, adventure, creativity, and personal enjoyment
Term
Power Motives
Definition
Primarily concern the desire to exert influence over others
Term
Persuasion Motives
Definition
The process of changing thinking or behavior in others. The persuasive speaker seeks to produce change in listener's thinking or behavior through an oral message
Term
Argumentation
Definition
is a process of advancing claims supported by good reasons and allowing others to test those claims and reasons or offer counterarguments
Term
Persuasion
Definition
works largely through emotion
Term
Argumentation acts through...
Definition
reasoning and good reasons
Term
Claims of Fact
Definition
How can the truth or accuracy be measured? Do the facts of the situation fit the criteria?
Term
Claims of Value
Definition
By what standards is something to be judged? How well does the item in question measure up to the standards specified?
Term
Claims of Policy
Definition
Is there a need for such a policy or course of action? Is the proposal practical? Are the benefits greater than its disadvantages? Is the proposal superior to the alternatives?
Term
Types of Evidence
Definition
Rationally relevant evidence (logical evidence)- Motivationally Relevant Evidence (emotional evidence)
Term
Forms of Reasoning
Definition
Examples - Generalization - Sign - Parallel Case - Cause and Effect
Term
Evaluating Arguments
Definition
Effect? - Validity? - Truthful? - Ethical?
Term
Fallacies in Reasoning: Hasty Generalization
Definition
Too little evidence for conclusion
Term
Fallacies in Reasoning: Genetic Fallacy
Definition
Origins "genes"
Term
Fallacies in Reasoning: Appeal to Ignorance
Definition
Double Negatives or Incomplete Information
Term
Fallacies in Reasoning: Bandwagon Fallacy
Definition
Appeal to popular opinion
Term
Fallacies in Reasoning: Sequential Fallacy
Definition
First event caused by a second event that follows
Term
Fallacies in Reasoning: Begging the question
Definition
rephrasing an idea (circular reasoning)
Term
Fallacies in Reasoning: Appeal to authority
Definition
popular non expert testimony
Term
Fallacies in Reasoning: Name calling
Definition
attacks on people
Term
Appeal to authority
Definition
when someone who is popular but not an expert urges the acceptance of an idea or a product
Term
Appeal to ignorance
Definition
manipulating what people do not know
Term
Argument
Definition
an argument is built out of three essential elements that must work together - the claim or proposition you advance - the relevant evidence that you provide in support of that claime 0 and the reasoning pattern that you use to connect the evidence with the claim
Term
Argumentation
Definition
a process of advancing claims supported by good reasons and allowing other to test those claims and reasons or offer counter arguments
Term
Primacy-Recency effects
Definition
place strongest arguments first or last
Term
Sequential Fallacy
Definition
Arises from the assumption that if one event follows another, the first event must have caused the second.
Term
Speeches of Introduction
Definition
arouse curiousity - motivate audience to like and respect the speaker - be brief - emphasize the importance of the speaker's subject - stress appropriateness of subject or speaker - use humor if appropriate
Term
Speech of Courtesy
Definition
Situations - (Welcoming visitors, responding to a welcome, accepting awards, offering toasts) - Purpose - (express gratitude or hospitality, create an aura of good feeling) - Content - (who are you speaking for, present complimentary facts about them, illustrate don't argue)
Term
Speeches to Entertain
Definition
Purpose - (to urge general changes and reform of social practices with humor) - Content - (relate a story, state the main idea, follow with additional stories, restate central point)
Term
Speeches to stimulate
Definition
in which a community asks itself to think seriously about where it's been and where it's going in the face of serious challenges
Term
Community
Definition
A group of people who think of themselves as bonded together whether by blood, locale, nationality, race, culture, religion, occupation, gender, or other shared attributes.
Term
Community based special occasion speeches
Definition
are speeches of introduction, courtesy, entertain, and stimulate
Term
ah! done
Definition
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