Term
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Definition
| the process of guiding the activities of organization members in appropriate directions |
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Term
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Definition
| the process of sharing information with other individuals |
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Term
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Definition
| the person in the interpersonal communication situation who originates & encodes information to be shared with others |
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Term
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Definition
| a message that has been transmitted from one person to another |
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Term
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Definition
| the person or persons with whom the source is attempting to share information |
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Term
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Definition
| an interpersonal communication situation in which the information the source intends to share with the destination & the meaning the destination derives from the transmitted message are the same |
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Term
| Unsuccessful Communication |
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Definition
| an interpersonal communication situation in which the information the source intends to share with the destination & the meaning the destination derives from the transmitted message are different |
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Term
| Communication Macrobarriers |
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Definition
| factors that hinder successful communication in a general communication situation |
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Term
| Communication Microbarrier |
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Definition
| a factor that hinders successful communication in a specific communication situation |
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Term
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Definition
| an individuals interpretation of a message |
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Term
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Definition
| the destinations reaction to a message |
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Term
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Definition
| communication that uses either spoken or written words to share information with others |
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Term
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Definition
| the sharing of information without using words to encode thoughts |
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Term
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Definition
| the passing of information from one individual to another in a series |
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Term
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Definition
| the process of directing the behavior of others toward the accomplishment of some objective |
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Term
| Situational Approach to Leadership |
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Definition
| based on the assumption that each instance of leadership is different & therefore requires a unique combination of leaders, followers, and leadership situations [SL=F(L,F,S,)] |
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Term
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Definition
| is any leadership activity that delineates the relationship between the leader and the leader's followers or establishes well-defined procedures followers should adhere to in performing their jobs |
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Term
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Definition
| is leadership behavior that reflects friendship, mutual trust, respect, & warmth in the relationship between leader & follower |
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Term
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Definition
| the behavior a leader exhibits while guiding organization members in appropriate directions |
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Term
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Definition
| is leader behavior that focuses primarily on the work a subordinate is doing |
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Term
| Employee-Centered Behavior |
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Definition
| is leader behavior that focuses primarily on subordinates as people |
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Term
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Definition
| the idea that successful leaders must change their leadership styles as they encounter different situations |
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Term
| Path-Goal Theory of Leadership |
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Definition
| suggest that the primary activities of a leader are to make desirable & achievable rewards available to organization members who attain organizational goals & to clarify the kinds of behavior that must be performed to earn those rewards |
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Term
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Definition
| is aimed at telling followers what to do & how to do it |
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Term
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Definition
| is aimed at being friendly with followers and showing interest in them as human beings |
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Term
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Definition
| is aimed at seeking suggestions from followers regarding business operations to the extent that followers are involved in making important organizational decisions |
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Term
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Definition
| is aimed at setting challenging goals for followers to reach & expressing & demonstrating confidence that they will measure up to the challenge |
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Term
| Transformational Leadership |
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Definition
| is leadership that inspires organizational success by profoundly affecting followers beliefs in what an organization should be, as well as their values, such as justice & integrity |
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Term
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Definition
| is leadership that instructs followers on how to meet the special organizational challenges they face |
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Term
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Definition
| is leading by showing others how to lead themselves |
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Term
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Definition
| is an approach in leading in which leaders view their primary role as helping followers in their quest to satisfy personal needs, aspirations, and interests |
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Term
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Definition
| an individual who is entrusted with managing the affairs of another |
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Term
| Entrepreneurial Leadership |
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Definition
| is leadership that is based on the attitude that the leader is slef-employed |
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Term
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Definition
| is the inner state that causes an individual to behave in a way that ensures the accomplishment of some goal |
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Term
| Process Theory of Motivation |
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Definition
| an explanation of motivation that emphasizes how individuals are motivated |
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Term
| Content Theory of Motivation |
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Definition
| an explanation of motivation that emphasizes people's internal characteristics |
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Term
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Definition
| an individuals degree of desire to perform a behavior |
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Term
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Definition
| involves negative assumptions about people |
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Term
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Definition
| represents positive assumptions about people |
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Term
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Definition
| an effectiveness dimension that implies managers who use either Theory X or Y |
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Term
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Definition
| moving workers from job to job rather than requiring them to perform only one simple and specialized job over the long term |
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Term
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Definition
| increasing the number of operations an individual performs to enhance the individuals satisfaction in work |
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Term
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Definition
| the process of incorporating motivators into a job situation |
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Term
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Definition
| flexible working hours program |
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Term
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Definition
| focuses on encouraging appropriate behavior by controlling the consequences of that behavior |
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Term
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Definition
| a formal group that is outlined in the chain of comman on an organization chart |
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Term
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Definition
| a formal group of organization members who interact with one another to accomplish |
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Term
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Definition
| a group of individuals charged with performing some type of specific activity & is usually classified as a task group |
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Term
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Definition
| the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions |
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Term
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Definition
| is a collection of individuals whose common work experiences results in the development of a system of interpersonal relations that extend beyond those established by management |
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Term
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Definition
| an informal group that gains & maintains membership primarily because of a common concern members have about a specific issue |
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Term
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Definition
| an informal group that forms in organizations because of the personal affiliation members have with one another |
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Term
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Definition
| a group whose members influence one another toward the accomplishment of an organizational objective |
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Term
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Definition
| a team set up to help eliminate a specified problem within the organization |
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Term
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Definition
| is a team that plans, organizes, influences, & controls its own work situation with only minimal intervention & direction of management |
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Term
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Definition
| is a work team composed of people from different functional ares of the organization, who are all focused on a specified objective |
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