Term
1. You are the project manager for a top-secret software project for an agency of the United
States government. Your mission—should you choose to accept it—is to complete the project
using internal resources. Finding contractors with top-secret clearances takes quite a bit
of time, and waiting for clearances would jeopardize the implementation date. Your programmers
are 80 percent of the way through the programming and testing work when your
agency appoints a new executive director. Slowly but surely your programmers are taken off
this project and reassigned to the executive director’s hot new project. Which of the following
types of project-ending is this?
A. Starvation
B. Extinction
C. Addition
D. Integration |
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Definition
1. D. Integration occurs when resources, equipment, or property are reassigned or redeployed
back to the organization or to another project. |
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Term
2. You are a project manager for Cinema Snicker Productions. Your company specializes
in producing comedy films for the big screen. Your latest project has just been canceled
because of budget cuts. Which of the following statements is true?
A. This project ended due to starvation because the funding was cut off.
B. This project ended due to integration because the resources were distributed elsewhere.
C. This project ended due to starvation because the resources were distributed elsewhere.
D. This project ended due to integration because the funding was cut off. |
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Definition
2. A. Starvation occurs because the project no longer receives the resources needed to
continue. Resources include people, equipment, money, and the like. |
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Term
3. You are a project manager for Cinema Snicker Productions. Your company specializes in
producing comedy films for the big screen. Your latest project has just been completed and
accepted. You’ve been given your next project, which starts right away. Which of the following
statements is true?
A. This project ended due to extinction because it was completed and accepted.
B. This project ended due to integration because it was completed and accepted and the
project manager moved on to a new project.
C. This project ended due to addition because it was completed, accepted, and archived
into the company’s catalog of available films.
D. This project ended due to integration because it was completed and accepted. |
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Definition
3. A. Extinction is the best type of project end because it means the project was completed
successfully and accepted by the sponsor or customer. |
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Term
4. You are a project manager for Dutch Harbor Consulting. Your latest project involves the
upgrade of an organization’s operating system on 236 servers. You performed this project
under contract. You are in the Close Procurements process and know that you should document
and file which of the following?
A. Administrative closure procedures
B. Close Procurements procedures
C. Formal acceptance
D. Product verification |
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Definition
4. C. The project manager is responsible for documenting the formal acceptance of the
work of the contract. This should be done during Close Procurements when projects are
performed under contract or during Close Project or Phase if no work was performed under
contract. In cases where part of the work was performed under contract and part with inhouse
staff, formal acceptance should occur in both of these processes. |
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Term
5. You are a project manager for Dutch Harbor Consulting. Your latest project involves the
upgrade of an organization’s operating system on 236 servers. You performed this project
under contract. You are in the Close Procurements process and have reviewed the contracting
process to identify lessons learned. What is the name of the tool and technique you will
use to perform this function?
A. Procurement audits
B. Performance reviews
C. Performance audits
D. Procurement reviews |
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Definition
5. A. Procurement audits are used to review the procurement process and identify and
document any lessons learned during the procurement process for future reference. |
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Term
6. Your project was just completed. Because of some unfortunate circumstances, the project
was delayed, causing cost overruns at the end of the project. Which of the following statements
is true?
A. You should document the circumstances as lessons learned.
B. You should pay particular attention to archiving the financial records for this project.
C. Your project ended because of starvation because of the cost overruns.
D. You should document the circumstances surrounding the project completion during the
Scope Verification process. |
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Definition
6. A. Lessons learned document the experiences, successes, and failures that occurred
during this project for future reference. There isn’t enough information in the question to
determine whether option B or D is correct. Option C is not correct because the project was
completed. |
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Term
7. Procurement audits review which of the following?
A. The procurement processes from Plan Procurement Management through Close Procurements
B. The procurement processes from Plan Procurement Management through Control Procurements
C. The Plan Procurement Management and Conduct Procurements processes
D. The procurement processes from Plan Procurement Management through Close Project
or Phase process |
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Definition
7. A. According to the PMBOK® Guide, the procurement audit examines the procurement
processes from Plan Procurement Management through Close Procurements. |
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Term
8. As a project manager, you’re responsible for maintaining and ensuring integrity for all of
the following except which one?
A. Personal integrity of others
B. Project management process
C. Personal integrity
D. Product integrity |
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Definition
8. A. You are not responsible for the personal integrity of others, but as project manager you
do have influence over others, such as your project team members. |
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Term
9. You are a project manager working on contract. You’ve performed earned value analysis
and discovered that the project will be completed on time and under the original estimated
amount. This means the profit to your company will decrease as will your personal bonus.
Which of the following should you do?
A. Add activities to the project to increase the cost enough to meet the original estimated
amount.
B. Tell the customer you’re adding requirements to the project that were originally cut
because of cost constraints.
C. Upon completion, inform the customer the project has come in under budget.
D. Bill the customer for the full amount of the contract because this was the original
agreed-on price. |
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Definition
9. C. Integrity means you’ll honestly report project outcomes and status. Your personal gain
should not be placed above the satisfaction of the customer. |
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Term
10. You are a project manager for a manufacturing firm that produces Civil War–era replicas
and memorabilia. You discover a design error during a test production run on your latest
project. Time is a critical constraint on this project. Which of the following is the most
likely response to this problem?
A. Reduce the technical requirements so that the error is no longer valid.
B. Go forward with production and ignore the error.
C. Go forward with production, but inform the customer of the problem.
D. Develop alternative solutions to address the error. |
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Definition
10. D. The best answer to this problem is to develop alternative solutions to address the design
error. Reducing technical requirements might be an alternative solution, but it’s not one
you’d implement without looking at all the alternatives. Ignoring the error and going forward
with production will result in an unsatisfactory product for the customer. |
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Term
11. You are a project manager for a telecommunications firm. You’re working on a
project that entails upgrading technical hardware and equipment. The estimated cost of the
hardware and equipment is $1,725,000. You are reviewing products from three different
vendors. One of the competing vendors invites you to lunch. What is the most appropriate
response?
A. Thank them, but let them know this could be a conflict of interest since you haven’t
made a decision about which vendor you’re going to choose.
B. Thank them, and decline. You know this could be considered personal gain, which
could call your integrity into question.
C. Thank them, and accept. You don’t believe there is a conflict of interest or a personal
integrity issue.
D. Thank them, and decline. You believe this could be a conflict of interest on the part of
the vendor, and you don’t want to encourage that behavior. |
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Definition
11. A. A luncheon date could be considered a conflict of interest prior to awarding a contract to
a vendor. Consider what a competitor of this vendor would think if they spotted you having
lunch together. |
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Term
12. You are a project manager for a telecommunications firm. You’re working on a project that
entails upgrading technical hardware and equipment. The estimated cost of the hardware
and equipment is $1,725,000. You are reviewing products from three vendors. One of the
vendors offers you and your family the use of the company yacht for the upcoming threeday
weekend. What is the most appropriate response?
A. Thank them, and accept. You don’t believe there is a conflict of interest or an integrity
issue at stake.
B. Thank them, and decline. You know this could be considered personal gain, which
could call your integrity into question.
C. Thank them, and accept. Immediately report your actions to the project sponsor so
that your motives are not called into question after the fact.
D. Thank them, and decline. You know this could be considered an integrity issue on the
part of the vendor. |
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Definition
12. B. The best response to this situation is to thank the vendor and decline based on the fact
that this could be considered personal gain on your part. Option D might seem correct,
but remember, you’re not responsible for the integrity of others. It’s often common business
practice for vendors to offer gifts to potential customers. |
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Term
13. You are a project manager working on contract with a company in a foreign country. At the
project kickoff meeting, you are given an expensive-looking gift. The person who presented
this to you said that it is customary in their country to give their business partners gifts.
What is the most appropriate response?
A. Thank them, and decline. Explain that this is considered personal gain, which is unacceptable
in your country.
B. Thank them, and accept. You don’t believe there is a conflict of interest or an integrity
issue at stake.
C. Thank them, and decline. Explain that this is considered a conflict of interest, which is
unacceptable in your country.
D. Thank them, and accept because you know that it would be considered offensive to
decline the gift in their culture. Immediately report the acceptance of the gift to the
appropriate parties at your company so that your actions are not called into question
later. |
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Definition
13. D. The best response in this case is to accept the gift because it would cause great offense to
the other party if you were to decline. Report the gift and the circumstances as soon as possible
to the appropriate parties at your company. |
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Term
14. Life seems to be going very well for your close friend, a project manager, who like you has
PMP® certification. She has taken a trip to France, purchased a new car, and stocked her
wine cellar with a couple dozen expensive bottles of wine, all within the last six months.
After a few cocktails one evening, she tells you her secret. The vendor she’s working with
on the $4 billion project she’s managing has given her all of these items as gifts. Which scenario
is the most appropriate?
A. You tell your friend these gifts probably aren’t appropriate and leave it at that.
B. You and your friend have a long conversation about the gifts, and she decides to return
them (with the exception of the trip) and not accept any more gifts in the future.
C. You’re happy for your friend and say nothing.
D. Your friend doesn’t see a problem with accepting these gifts at all. You know this is a
conflict-of-interest situation and should be reported as an ethical violation. |
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Definition
14. D. This is a conflict of interest situation, and you should report it as a violation of the PMI®
Code of Ethics and Professional Conduct. |
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Term
15. As a project manager, you know that the most important activity to ensure customer and
stakeholder satisfaction is which of the following?
A. Documenting and meeting the requirements
B. Documenting and meeting the performance measurements
C. Reporting changes and updating the project plan and other project documents where
appropriate
D. Reporting project status regularly and in a timely manner |
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Definition
15. A. Documenting the requirements and meeting them is one of the key things you can do to
ensure customer satisfaction. The requirements describe what the customer is looking for,
and the final product is compared against them to determine whether all of the requirements
were met. |
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Term
16. Your upcoming project includes project team members from a foreign country. To make
certain that cultural differences don’t interfere with team performance, thereby affecting
the success of the project, your first course of action is to do which of the following?
A. Provide diversity training to all the team members.
B. Co-locate the project team.
C. Perform team-building exercises.
D. Inform the team members of the organization’s rules and standards. |
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Definition
16. A. The most correct response is to first provide training to your team members to educate
them regarding how to respect and work with others from different cultures. Co-location
might not be possible when you’re working with team members from two different countries.
Team-building exercises are a good idea as well but are not your first course of action. |
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Term
17. You are a contract project manager working with the State of Bliss. Your latest project
involves rewriting the Department of Revenue’s income tax system. One of the key stakeholders
is a huge movie buff, and she has the power to promote you into a better position at
the conclusion of this project. She has discovered that one of her favorite superstars lives in
the State of Bliss and, therefore, must file income tax returns in that state. She asks you to
look up the account of this movie star. What is the most appropriate response?
A. Report her to the management team.
B. Refuse to comply with the request, citing conflict of interest and violation of confidential
company data.
C. Look up the information she has requested. Because the data is considered part of the
project, there is no conflict of interest.
D. You believe that tax records are public information, so you comply with the request. |
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Definition
17. B. The situation presented here requires you to put the interest of the company and the
confidentiality of the data above your own personal interests or those of your stakeholders.
Option D is not the most correct response because it says you believe the information
is public. This implies you haven’t verified whether the data is private or public. Until you
know, treat the data as confidential. In this case, the information is confidential and should
be shared only with those who have a valid reason for using it. |
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Term
18. You are a contract project manager working with the State of Bliss. Your latest project
involves rewriting the Department of Revenue’s income tax system. As project manager,
you have taken all the appropriate actions regarding confidentiality of data. One of the key
stakeholders is a huge movie buff, and she has the power to promote you into a better position
at the conclusion of this project. She’s reviewing some report data that just happens to
include confidential information regarding one of her favorite movie superstars. What is the
most appropriate response?
A. Report her to the management team.
B. Request that she immediately return the information, citing conflict of interest and
violation of confidential company data.
C. Do nothing, because she has the proper level of access rights to the data and this information
showed up unintentionally.
D. Request that she immediately return the information until you can confirm that she
has the proper level of access rights to the data. |
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Definition
18. C. As project manager, it’s your responsibility to make sure the people you will be sharing
data with have the proper permissions to see the data; this question indicated that you did
that. In this case, option D is not correct because it implies that you did not verify ahead of
time that the stakeholder had the proper levels of approval to use the data. |
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Term
19. You are a project manager with several years of experience in project management. You’ve
accepted your first project in a foreign country. You’ve been in the country a week or two
and are experiencing some disorientation. This is known as which of the following?
A. Co-location
B. Diversity shock
C. Global culturing
D. Culture shock |
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Definition
19. D. Culture shock is the disoriented feeling that people might experience when working in a
foreign country. |
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Term
20. You are a project manager for a software manufacturing firm. The project you just finished
created a new software product that is expected to become a number-one seller. All prerelease
of software is handled through the marketing department. A friend of yours, who is a
certified software instructor, asks you for a copy of the software prior to the beta release so
they can become familiar with it. What is the most appropriate response?
A. Decline the request because the software is the intellectual property of the company.
B. Ask them to sign a nondisclosure agreement before releasing a copy of the software.
C. Decline the request because you stand to gain from this transaction by receiving free
training.
D. Because your friend is certified to teach your company’s brand of software, provide
them with a copy of the software. |
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Definition
20. A. The most appropriate response is to deny the request. Software is considered intellectual
property and should not be used for personal gain or given to others without prior consent
from the organization. This question states that the release of the beta software is handled
through the marketing department, so you should not give your friend a copy of the software
outside of this process. |
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