Term
| a ______ is a place when 2 or more people interact dynamically and interdependently and share a common and valued goal, objective or mission. |
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Definition
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Term
1. increased pressure to compete globally
2. downsizing and restructuring
3. products and services are becoming increasingly complex
4. rapidly changing business environments
are all reasons for: |
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Definition
| importance of teams pg 269 |
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Term
T/F
performance management systems should target only individual performance since that is what the employee has the most control over. |
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Definition
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Term
| List the types of teams based on the lowest membership configuration and the least task complexity first. |
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Definition
1. work or service teams
2. project teams
3. network teams |
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Term
| list the 6 steps in order for the performance management process |
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Definition
1. prerequisites
2. performance planning
3. performance execution
4. performance assessment
5. performance review
6. performance renewal and recontracting |
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Term
T/F
in a performance management system it is sufficient to measure and reward overall team performance |
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Definition
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Term
1. teams are really teams
2. make the investment to measure
3. define measurement goals clearly
4. use multi-method approach to measurement
5. focus on process as well as outcomes
6. measure long term changes
These are the: |
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Definition
6 basic principles for including team component in performance management system
pg272-273 |
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Term
T/F
the principles guiding the allocation of reward systems in a team component are the same guiding the allocation of rewards in individual performance only systems |
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Definition
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Term
T/F
To be considered members of the same team, people need to work together, need esch other, and share common goals. |
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Definition
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Term
| ________ groups are groups where members have authority to manage their own tasks and interpersonal process as they carry out their work. |
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Definition
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Term
| __________ teams engage in routine tasks and most members share a similar set of skills. |
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Definition
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Term
| ________ teams are assembled for a specific purpose and are expected to disband as soon as specific tasks are completed. These teams consist of members from different functional areas who may not know each others specialties and are highly dependent on one anothers specific knowledge. |
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Definition
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Term
| _______ teams are teams with members who are not constrained by time or space and members who are not limited by organizational boundaries. Their work is extremely non-routine. |
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Definition
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Term
T/F
Team performance management must consider the type of team in place before performance measures are put in place. |
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Definition
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Term
| 6 basic principles for including team performance in the PM system are: |
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Definition
1. make sure your team is really a team
2. make the investment to measure team performance.
3. Define measurement goals clearly how the data will be used.
4. use multiple-methods to measure
5. focus on process as well as outcome
6. measure long-term changes |
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Term
| What are the 2 prerequisites to the performance management process? |
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Definition
1. know the organizations mission
2. know the job in question
pg 273 |
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Term
| Performance planning involves the creation of a ___________ ___________. |
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Definition
| developmental plan pg 275 |
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Term
| performance planning includes the consideration of ______ and ______ |
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Definition
| results and behavior. pg 275 |
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Term
| __________ teams are solely responsible for performance execution. |
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Definition
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Term
| T/F In a autonomous team the burden is on the team to communicate openly and regularly with its supervisor and to take a proactive role in seeking feedback. |
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Definition
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Term
| T/F In the performance assessment phase all team members must evaluate one another as well as the performance of the overall team, since peer evaluations are a key component of this phase. |
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Definition
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Term
| 3 types of performance that need to be assessed _________, __________, and __________ performance. |
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Definition
task, contextual, and team
pg277 |
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Term
| Team performance can be measured using the following 4 dimensions. |
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Definition
effectiveness
efficiency
learning and growth
team member satisfaction |
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Term
T/F
There should be no more than 30 measures of team performance. |
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Definition
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