Term
| Respect (explain what this means) |
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Definition
| You should be treated with respect. This includes respect for your culture, values and beliefs, as well as your right to personal privacy. |
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Term
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Definition
| No one should discriminate against you, pressure you into something you do not want or take advantage of you in any way. |
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Term
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Definition
| Services should support you to live a dignified, independent life. |
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Term
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Definition
You have the right to be treated with care and skill, and to receive services that
reflect your needs. All those involved in your care should work together for you. |
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Term
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Definition
| You have the right to be listened to, understood and receive information in whatever way you need. When it is necessary and practicable, an interpreter should be available. |
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Term
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Definition
| You have the right to have your condition explained and to be told what your choices are. This includes how long you may have to wait, an estimate of any costs, and likely benefits and side effects. You can ask any questions to help you to be fully informed. |
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Term
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Definition
| It is up to you to decide. You can say no or change your mind at any time. |
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Term
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Definition
| You have the right to have someone with you to give you support in most circumstances. |
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Term
Teaching and Research
(explain what this means) |
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Definition
| All these rights also apply when taking part in teaching and research. |
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Term
Complaints
(explain what this means) |
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Definition
| It is OK to complain – your complaints help improve service. It must be easy for you to make a complaint, and it should not have an adverse effect on the way you are treated. |
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