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Outlook Chapter 1 Study Guide
Study Guide
105
Business
05/14/2008

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Cards

Term
To-Do Bar
Definition
_____ is a feature of Outlook 2007 that integrates tasks, e-mail messages flagged for follow up, and calendar information in a toolbar located adjacent to the Reading Pane.
Term

E-Mail

Definition
A(n) _____ is a convenient way to send information to multiple recipients simultaneously, instantly, and inexpensively.
Term

 To- Do

Definition
The Navigation Pane includes all of the following except _____.
Term

 RSS

Definition

The ___ feeds allow you to recieve cuerrent information from sources that are updated frequently, such as news headings or blogs, withou having to visit the various Web sites.

Term
unopened
Definition
Bold type numbers in parentheses following a folder indicate the number of _____ messages in the folder.
Term

pencil icon

Definition
Small icons that may appear to the right of an e-mail message in the Inbox include all of the following except _____.
Term
open envelope icon
Definition
A(n) _____ indicates a read message.
Term
Message
Definition
_____ list icons appear to the left of a message heading and indicate the status of the message.
Term
Reading
Definition
The _____ Pane contains the text of the selected e-mail message.
Term
no longer displays the message heading in bold type
Definition
When a message heading in the Message pane is double-clicked, Outlook _____.
Term
task
Definition
The To-Do Bar contains a Date Navigator, an appointment list, and a _____ list.
Term
Ribbon
Definition
The _____, located near the top of the Outlook window, is the control center in Outlook.
Term
tab
Definition
When you open a message, the Message window Ribbon displays the Message _____, which contains frequently used commands.
Term
task pane
Definition
A(n) _____ is a window that can remain open and visible while you work in a document.
Term
Quick Access
Definition
The commands on the _____ Toolbar always are available, regardless of the task you are performing.
Term
Office Button
Definition
The _____ is a central location for managing Outlook items.
Term
submenu
Definition
A _____ is a list of additional commands associated with the selected command.
Term
Reply
Definition
The _____ button allows you to answer an e-mail message quickly using the sender’s e-mail address.
Term
Insert
Definition
The New Message Ribbon displays four tabs including Message, _____, Options, and Format Text.
Term
gallery
Definition
A _____ is a set of choices, often graphical, arranged in a grid or list.
Term
XML
Definition
_____ message format is not supported by Outlook.
Term
HTML
Definition
_____ message format is the default format used when you create a message in Outlook.
Term
paper clip
Definition
A(n) _____ icon in a message heading indicates that the message contains a file attachment.
Term

text and/or pictures

Definition
An e-mail signature can contain _____.
Term

either a or b

Definition
To correct errors when entering a message, use the _____.
Term
1/72
Definition
When referring to font size, a point is equal to _____ of one inch in height.
Term
Send
Definition
After typing in the e-mail message, click the _____ button to mail the message.
Term
Arrange By
Definition
To create and apply a view filter, point to _____ on the View menu and then click Custom on the submenu.
Term
message sensitivity
Definition
Setting _____ indicates whether the message is personal, private, or confidential.
Term
Outbox
Definition
After clicking the Send button, Outlook temporarily holds the message in the _____ folder until it delivers the message.
Term
rules
Definition
Using _____, you can have messages automatically forwarded, categorized, or flagged for follow up.
Term
Medium (64 to 100 KB)
Definition
Large messages are grouped by all of the following sizes except _____.
Term
Unread Mail
Definition
The Search Folders folder includes a group of three folders including the Categorized Mail folder, the Large Mail folder, and the _____ folder.
Term
View
Definition
The _____ menu is used to choose which fields are displayed on a business card.
Term

New Contact

Definition
To create a contact list, click the _____ button on the Standard toolbar.
Term
Print
Definition
clicking the _____ button while displaying a list of contacts will result in Outlook making a hard copy of the contacts on the list.
Term

Bcc

Definition
If you do not want those listed in the To box of your mail message to know you sent a copy to someone else, send a blind copy by adding the name to the _____ text box.
Term
hyperlink
Definition
Outlook automatically creates a _____ when you type a Web page address or an e-mail address in the text box of a Contact window.
Term
Save As
Definition
To save a contact list as a text file, click the _____ command on the File menu.
Term
Activities
Definition
To display a list of all related items for a contact, click the _____ tab.
Term

unwanted messages

messages of unknown origin

Definition
The Junk E-mail folder is the destination folder for _____.
Term

messges for follow up

large messages

unread messages

Definition
The Search Folders folder is actually a group of folders that is used to group messages easily as _____.
Term

color

alignment

numbers

bullets

Definition
Formatting attributes include changing _____ in the document.
Term

right-clicking the file, clicking Copy on the shortcut meny, then clicking in the Outlook message, and then clicking Paste on the Edit menu

clicking the Insert tab on the Ribbon and then clicking the Attach File button

dragging a file from any folder on your computer to a message

Definition
Outlook allows files to be inserted into a message by _____.
Term
having replies to your messages automatically forwarded 
    saving sent messages in a location of your choice 
    searching online for unknown e-mail addresses 
    delaying delivery of a message until a specified date and time
Definition
Along with setting importance and sensitivity, Outlook offers several delivery options including _____.
Term

True

Definition
Microsoft Office Outlook 2007 can be used to keep track of your contacts and organize your busy schedule.
Term
True
Definition
In the latest version of Outlook, the Instant Search feature lets you find your information no matter which folder it is in.
Term
False
Definition
An e-mail Subject line is an optional field. It is not necessary or important to include it.
Term
True
Definition
In the Inbox – Microsoft Outlook window, the Standard toolbar contains buttons specific to Outlook.
Term
False
Definition
The Deleted Items folder contains a set of folders associated with the communications tools of Outlook Mail.
Term
False
Definition
The Drafts folder retains copies of messages that have been sent.
Term
Definition
Term
True
Definition
The Sent Items folder retains copies of messages that have been sent.
Term
True
Definition
Folders can contain e-mail messages, faxes, and files created in other Windows applications.
Term
False
Definition
An exclamation point icon to the right of a message in the Inbox message pane indicates that the message has a low priority and can be ignored.
Term
True
Definition
The closed envelope icon is one of several icons that appear to the left of the message heading.
Term
True
Definition
The To-Do Bar keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place.
Term
False
Definition
Double-clicking the closed envelope icon in any heading opens the e-mail message and displays the text of the message in the same window.
Term
False
Definition
Each time you open a message, the Ribbon appears the same way as it did at the initial installation of the software.
Term
True
Definition
An Enhanced ScreenTip is an on-screen note that provides the name of the command, available keyboard shortcut(s), a description of the command, and, sometimes, instructions for how to obtain help about the command.
Term
False
Definition
When presented with a dialog box, you make selections while you continue to work in the document.
Term
False
Definition
Plain Text Format supports the inclusion of pictures and basic formatting, such as text formatting, numbering, and bullets.
Term
True
Definition
Deleting a message removes the e-mail message from the Inbox folder.
Term
True
Definition
The paper clip icon in a message heading indicates that the message contains a file attachment.
Term
True
Definition
If your computer does not have Excel installed, then you cannot view an Excel file attachment.
Term
True
Definition
A variety of signatures can be added to Outlook as needed.
Term
True
Definition
To compose an e-mail message, the e-mail address of the recipient must be known.
Term
False
Definition
Outlook only allows users to attach a text file to a message.
Term
False
Definition
In the Contacts folder, the default view is Address Cards.
Term
True
Definition
To help manage contacts, the contact list can be categorized and sorted in several ways.
Term
False
Definition
Really Fast News (RFN) feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites.
Term
False
Definition
Outlook’s default message format is RTF, which allows you to customize text with numbering, bullets, alignment, signatures, and linking to Web pages.
Term
False
Definition
The Follow Up flag can be assigned one of eight different flags.
Term
False
Definition
Categorized Mail messages are messages to which you have assigned a category; they are sorted alphabetically.
Term
False
Definition
In addition to entering the e-mail address by typing the e-mail address, an e-mail address can be entered using the folder list.
Term
Electronic mail
 E-mail
Definition
_________________________ is the transmission of messages and files over a computer network.
Term
[image] Inbox - Microsoft Outlook window
Definition
The _________________________, shown in the accompanying figure, is divided into four panes: the Navigation Pane, the Inbox message pane, the Reading pane, and the To-Do Bar.
Term
[image] navigation pane
Definition
In the accompanying figure, the _________________________ is set up to help you navigate while using any of the components in Outlook.
Term
deleted items folder
Definition
In the accompanying figure, the _________________________ is a folder that holds messages that have been deleted.
Term
message pane
Definition
In the accompanying figure, the Inbox _________________________ lists the contents of the folder selected in the Mail Folders pane.
Term
reading pane
Definition
In the accompanying figure, the _________________________ contains the text of the selected e-mail message.
Term
To-Do Bar
Definition
In the accompanying figure, the _________________________ keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place.
Term
Ribbon
Definition
The _________________________, located near the top of the Outlook window, is the control center in Outlook.
Term
Enhanced ScreenTip
Definition
When you point to a command on the Ribbon, all or part of the command glows and a(n) _________________________ appears on the screen providing information about the command.
Term
Office Button
Definition
The _________________________ is a central location for managing Outlook items. When you click it, Outlook displays a menu containing a list of commands.
Term
key tip badge
Definition
If you prefer using the keyboard instead of the mouse, you can press the ALT key on the keyboard to display a(n) _________________________, for certain commands.
Term
live preview
Definition
If you prefer using the keyboard instead of the mouse, you can press the ALT key on the keyboard to display a(n) _________________________, for certain commands.
Term
e-mail signature
Definition
Most galleries support _________________________, which is a feature that allows you to point to a gallery choice and see its effect in the document — without actually selecting the choice.
Term
format
Definition
You can _________________________ an e-mail message to enhance the appearance of the message.
Term
message importance
Definition
In the accompanying figure, setting the _________________________ will indicate to the recipient the level of importance you have given to the message.
Term
 message sensitivity
Definition
In the accompanying figure, setting the _________________________ indicates whether the message is personal, private, or confidential.
Term
delivery options
Definition
In the accompanying figure, Outlook offers several ________________________, which include automatically forwarding replies, delayed delivery, and saving messages in a location of your choice.
Term
contacts
Definition
People with whom you communicate for school, business, or personal reasons are your _________________________.
Term
contact list
Definition
With the Outlook Contacts component, it is possible to create and maintain important contact information in a(n) _________________________, which is stored in the Contacts folder.
Term
Outlook Help
Definition
With the Outlook Contacts component, it is possible to create and maintain important contact information in a(n) _________________________, which is stored in the Contacts folder.
Term
closed envelope icon
Definition

      Messages that have not been opened or have not been marked as read.
Term
 Categorized Mail
Definition
Messages to which you have assigned a category.
Term
Large Mail
Definition
Messages containing very large file attachments.
Term
Plain Text
Definition
Understood by all e-mail programs. The most likely format to make it through a virus-filtering program.
Term
open envelope with arrow pointing right
Definition
Message has been forwarded.
Term
Unread Mail
Definition
Message has not been read.
Term
paper clip icon
Definition
Message contains an attachment.
Term
open envelope with arrow pointing left
Definition
Message has been replied to.
Term
open envelope icon
Definition
Message has been read.
Term
exclamation point icon
Definition
Message is high priority.