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| The collective brainpower of shared knowledge of a workforce… IC=CompetencyxCommitment |
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| The ability to use technology and commitment to stay informed on the latest technological advancements |
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| Worldwide interdependance of resources flows, product markets, and business competition |
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| Set of moral standards of what is "good" and "right" in ones behavior |
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| Describes differences in gender, race, age, ethnicity, religion, sexual orientation, and able-bodiness of employees |
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| The display of negative, irrational attitudes towards members of diverse populations |
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| Actively denies minority members the full benefits of organization membership |
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| An invisable barrier limiting career advancement of women and minorities |
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Definition
| Operates with a core group of full-time employees supported by people who work on contracts and part-time |
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| The ability to understand ones self, exercise iniative, accept responsibility, and learn from experience |
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| A collection of people working together to achieve a common purpose |
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| Transforms resource inputs from the environment into product outputs |
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| The quality and quantity of work performance, with resource utilization considered |
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| Performance Effectiveness |
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Definition
| An output measure of task or goal accomplishment |
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| An important measure of resource cost associated with goal accomplishment |
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| A person who supports and is responsible for the work of others |
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Definition
| Supposed to make an organization run right |
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Definition
| Oversee the work of large departments or divisions |
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Definition
| Give the performance of the organization as a whole, or one of its major parts |
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| Report to middle managers and supervise nonmanagerial workers |
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Definition
| Directly contribute to producting organizations goods or services |
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| Use special tactical expertise to adivise and support line workers |
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| Responsible for one are such as finance, marketing, production… |
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| Responsible for complex, multifunctional units |
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Definition
| Overall human quality of experiences in the workplace |
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| A manager in a public on non-profit organization |
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Definition
| Requirement to show performance results to a supervisor |
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| Occurs when a board of directors holdss top management accountable for organizations performance |
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Definition
| View of organization shows customers at the top being served by workers who are being served by managers |
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Term
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Definition
| Planning, Organizing, Leading, Contolling. The use of resources to accomplish these performace goals |
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| Process of setting objectives and determining what should be done to accomplish them |
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| Process of assigning tasks, allocating resources, and coordinating work activities |
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| The process of arrousing enthusiam and inspiring efforts to achieve goals |
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| The process of measuring performance and taking action to ensure desired result |
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| Develop action priorities for accomplishing goals and plans |
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Definition
| The process of creating positive relationships with people who can help advance agendas |
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Definition
| Capacity to get things done with the support and help from others |
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Definition
| Change in behavior that results from experience |
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Definition
| Ability to translate knowledge into action that results in desired performance |
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Definition
| Ability to use expertise to perform a task with proficiency |
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Definition
| (Interpersonal Skill) Ability to work well in cooperation with other people |
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Definition
| Ability to manage ouselves and our relationship efficiently |
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Definition
| Ability to think analytically to diagnose and solve complex problems |
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Definition
| Ability to think systematically and identify cause-effect patterns in data and events |
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