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| Organizational culture is the set of shared values, beliefs, and norms that influence the way employees think, feel, and behave towards each other and towards people outside of the organization. |
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| The organization's culture does little to control the way employees perceive and respond to their environment. |
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| Shared cultural values provide a common reference point and smooth interactions among organizational members. |
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| The cultural values of an organization are often evident in the stories, ceremonies, and language found in the organization. |
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| Stories about organizational heroes must be true because they provide important clues about cultural values and norms. |
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| Individual ethics are the personal moral values that people use to structure their interactions with other people. |
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| Because personal ethics influence how a person will act in an organization, the culture of an organization is strongly affected by the people who are in a position to establish its ethical values. |
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| In adaptive cultures, employees often receive rewards linked directly to their performance and to the performance of the company as a whole. |
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| Individuals within an organization know that any action that harms others is not acceptable. |
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| Research suggests that people who believe they have little at stake are the ones most likely to act unethically. |
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| Whistle-blowing occurs when an employee informs an outside organization or person about an organization's illegal or unethical behaviors. |
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| Which of the following is NOT a component of organizational culture? |
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| The top terminal value of a company is profitability. Founders and managers will MOST LIKELY encourage employees to have what instrumental value? |
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| __________ are standards or styles of behavior that are considered acceptable or typical for a group of people. |
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| Employees __________ an organization's values and its specific norms when they learn to behave according to their organization's specific values and norms without realizing they are doing so. |
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| The ability of an organization's culture to motivate employees and increase its effectiveness is directly related to the way in which |
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members learn the organization's values
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| Awards dinners, newspaper releases, and employee promotions are examples of __________. |
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| Which of the following does NOT make a major contribution to a company's culture? |
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company's clients and vendors
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| __________ are the moral values that a group of similarly trained people develops to control their behavior. |
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| An inert organization would be best characterized as _________. |
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| All of the following are common instrumental values in a company with an inert culture EXCEPT __________. |
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| Hofstede's model of national culture asserts that __________ countries allow social and economic inequalities to persist. |
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| Ethical values and rules do all of the following EXCEPT __________. |
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| minimize the organization's chances of hiring the best job applicants |
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| __________ occurs when an employee informs an outside person or organization about his or her organization's illegal or unethical behaviors. |
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| What is organizational culture? |
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| set of shared values, beliefs, and norms that influence the way employees think feel, and behave towards one another and toward people outside the organization |
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