Term
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Definition
A pleasant emotion which is experienced due to met expectations on the job
How you feel about your job and what you think about your job |
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Term
| What satisfies employees? |
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Definition
Pay
Promotion
Supervisor
Coworkers
Work itself |
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Term
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Definition
| are those things that people consciously or subconsciously want to seek or attain |
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Term
| Job Satisfaction reflects |
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Definition
| what you feel and think about your job. these feelings can be rational or emotional |
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Term
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Definition
Mild in intensity
Last for an extended period of time
Not explicitly directed at or caused by anything |
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Term
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Definition
Intense
Last for only a few minutes
Clearly directed at (and caused by) someone or some circumstance
Emotions are always about something!!!! |
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Term
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Definition
| Need to manage emotions to complete job duties successfully |
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Term
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Definition
| One person can “catch” or “be infected by” the emotions of another person |
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Term
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Definition
Energetic forces
Internal and external to the employee
Initiates work-related effort
Determines direction, intensity, and persistence
Job performance = Motivation + Ability |
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Term
| Commonly studied needs in Organizational Behavior |
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Definition
Existence: The need for food, shelter, safety and protection needed for human existence
Relatedness: the need to develop long-term, lasting interpersonal relationships
Control: the need for one to be able to predict and control one's future
Esteem: the need to hold a high evaluation of oneself and to feel effective and respected by others
Meaning: the need to perform tasks that one cares about and appeal to one's ideals and sense of purpose. |
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Term
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Definition
Cognitive process that employees go through when deciding how to respond
Employee behavior is directed
Toward pleasure
Away from pain |
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Term
| What determines the answers to the expectancy questions? |
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Definition
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Term
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Definition
The belief that a person has the capabilities needed to succeed
How do I arrive at such beliefs?
Past accomplishments – I did it before.
Vicarious experiences – I saw Susie do it.
Verbal persuasion – My teacher said, “You can do it!”
Emotional cues – I believe that I can do it. |
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Term
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Definition
Extrinsic motivation
Motivation that is controlled by some contingency that depends on task performance
Intrinsic motivation
Motivation that is felt when task performance serves as its own reward |
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Term
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Definition
Goals are the primary drivers of the intensity and persistence of effort
Specific and difficult goals= Higher performance |
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Term
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Definition
Motivation depends on:
Your own beliefs and circumstances
What happens to other people
We keep score of what we get versus what others get |
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