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Organizational Behavior_CH 7
Chapter 7
18
Business
Undergraduate 3
04/28/2010

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Cards

Term
Perception
Definition
Process of interpreting one's enviornment
Term
Attention
Definition
Being conscously aware of something or someone
Term
Cognitive Categories
Definition
Mental depositories for storing information
Term
Schema
Definition
Mental pictures of an event or object
Term
Script
Definition
a mental picture of an event
Term
Implicit Cognition
Definition
any thought or belief that is automatically activated without conscious awareness
Term
Stereotype
Definition
Beliefs about the characteristics of a group
Term
Sex-role stereotype
Definition
beliefs that appropriate roles for men and women
Term
Micro-aggressions
Definition
Biased thoughts, attitudes, and feelings that exist at an unconscious level.
Term
Stereotype threat
Definition
The predicament in which members of a social group (e.g., African americans, women) must deal with the possibility of being judged or treated stereotypically, or of doing something that would confirm the stereotype.
Term
Self-Fulfilling prophecy
Definition
someone's high expectations for another person result in high performance
Term
Galatea Effect
Definition
An individual's high self-expectations lead to high performance.
Term
Golem Effect
Definition
loss in performance due to low leader expectations
Term
Causal Attributions
Definition
Suspected or inferred causes or behavior
Term
Internal Factors
Definition
Personal characteristics that cause behavior
Term
External Factors
Definition
Enviornmental characteristics that cause behavior
Term
Fundamental attribution bias
Definition
ignoring enviornmental factors that affect behavior
Term
Self-serving bias
Definition
taking more personal responsibility for success than failures
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