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Organizational Behavior CH 16
Organizational Goals and Structures
23
Management
04/22/2009

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Cards

Term
Organizational or Corporate Culture
Definition
The system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its members
Term
External Adaptation
Definition
Reaching goals: The tasks to be accomplished, the methods to be used to achieve those goals, and the methods of coping with success and failure
Term
Internal Integration
Definition
Deals with the creation of a collective identity and with ways of working and living together
Term
Subcultures
Definition
Groups with unique patterns of values and philosophies that are consistent with the dominant culture of the larger organization or social system
Term
Countercultures
Definition
Groups where the patterns of values and philosophies outwardly reject those of the larger organization or social system
Term
Sagas
Definition
Embellished heroic accounts of the story of the founding of an organization
Term
Rites
Definition
Standardized and recurring activities used at special times to influence the behaviors and understanding of organizational members
Term
Rituals
Definition
Systems of rites
Term
Cultural Symbol
Definition
Any object, act, or event that serves to transmit cultural meaning
Term
Organizational Myth
Definition
An unproven and often unstated belief that is accepted uncritically
Term
Management Philosophy
Definition
A philosophy that links key goal-related issues with key collaboration issues to come up with general ways by which the firm will manage its affairs
Term
Organizational Development
Definition
The application of behavioral science knowledge in a long-range effort to improve an organization's ability to cope with change in its external environment and increase its problem-solving capabilities
Term
Action Research
Definition
The process of systematically collecting data on an organization, feeding it back for action planning, and evaluating results by collecting and reflecting on more data
Term
Organizational Development Interventions
Definition
Activities initiated to support planned change and improve work effectiveness
Term
Survey Feedback
Definition
The collection of data via questionnaires from organization members or a representative sample of them
Term
Confrontation Meeting
Definition
Helps determine how an organization may be improved and start action toward improvement
Term
Structural Redesign
Definition
Involves realigning the structure of the organization or major subsystem in order to improve performance
Term
Collateral Organization
Definition
Involves a representation set of members in periodic small-group, problem0solving sessions
Term
Team Building
Definition
Designed to gather and analyze data on the functioning of a group and implement changes to increase its operating effectiveness
Term
Process Consultation
Definition
Helps a group improve on such things as norms, cohesiveness, decision-making methods, communication, conflict, and task and maintenance activities
Term
Intergroup Team Building
Definition
Helps groups improve their working relationships with one another and experience improved group effectiveness
Term
Role Negotiation
Definition
Means of clarifying what individuals expect to give to receive from one another in their working relationships
Term
Job Redesign
Definition
The process of creating long-term congruence between individual goals and organizational career opportunities