Term
|
Definition
| Maximum rate of output for a process, measured in units of output per unit of time |
|
|
Term
|
Definition
| Electronic networking strategies that include e-commerce and also internal processes such as production, inventory management, human resources and finance |
|
|
Term
|
Definition
| Manufacturing that is environmentally conscious and ideally more profitable; sometimes referred to as "sustainability" |
|
|
Term
|
Definition
| Involves planning and control of all types of inventories i.e. forecasting demand, purchasing materials, fulfilling sales orders |
|
|
Term
|
Definition
| Philosophy and set of practices orginally developed at Toyota that seeks to eliminate waste; also known as lean manufacturing |
|
|
Term
|
Definition
| Management of the transformation process that converts labor, capital, materials, information, and other inputs into products and services for customers |
|
|
Term
| Operations Performance Metrics |
|
Definition
| Variables that are use for setting targets and evaluating the operations function. Firms make it a practice to having at least one metric from each of these categories: Better (a quality related metric), Faster (a time related metric, and Cheaper (a cost related metric) |
|
|
Term
|
Definition
| The activities required to manage the flow of materials, information, peolpe, and money from the suppliers' suppliers to the customers' customers. Is also the integration of and coordination between a number of traditional business functions, including purchasing, operations, transportation/distribution/logistics, marketing/sales, and information systems |
|
|
Term
|
Definition
| The degree to which people and/or organizational units share the same goals. Two or more people or organizational units are said to be "aligned" when working towards common goals. Alignment is usually driven by reward systems i.e. Sales teams forecast demand higher than actual demand to avoid running out of stock and losing sales |
|
|
Term
|
Definition
| A set of business strategies for competitiveness in a turbulent business environment. Companies that successfully embrace agile manufacturing principles can sometimes achieve the following: New markets for niche, customized products and services, long-term relationsips with customers, faster concept-to-cash time, turning change in markets to opportunity |
|
|
Term
| Business Process Outsourcing |
|
Definition
| The practice of outsourcing non-core internal functions to third parties; abbreviated BPO |
|
|
Term
|
Definition
| Skills that enable an organization to differentiate its products and services from its competitors; nearly synonymous with distinctive competence |
|
|
Term
|
Definition
| The ability to change (adapt) quickly and efficiently in response to a change in the internal or external environment. Different types of flexibility include: Volume, mix, customization, and new product development |
|
|
Term
|
Definition
| A set of policies for using the firm's resources to support the business unit's strategy for gaining competitive advantage. Usually defined in terms of operations objectives of cost, quality, flexibility, and service |
|
|
Term
| Order Qualifier/Order Winner |
|
Definition
| A basic screening criterion that permits a firm's products to be considered as possible candidates for purchase. An order qualifier keeps an organization's products and services in the running whereas an order winner closes the sale |
|
|
Term
|
Definition
| The business function responsible for (1) selecting suppliers, (2) negotiating contracts, and (3) ensuring the reliable supply of materials for the firm |
|
|
Term
|
Definition
| A customer-interface strategy that postpones one or more value-adding activities in the supply chain until after the customer order has been received |
|
|
Term
|
Definition
| A casual map that shows the relationship between the critical elements of the organization's business system |
|
|
Term
| New Product Development (NPD) |
|
Definition
| The process of generating new product concepts, creating the designs, and bringing new products and services to market; also called product development |
|
|
Term
|
Definition
| (NPD1) The front-end activities that precede the new product development in order to generate, evaluate, and select concepts to be starting into the new product development process. Clearly, organizations want to only start ideas into new product develop that have high probability of market and fin success |
|
|
Term
|
Definition
| (NPD 2) The process of translating product specifications into specific designs that can be manufactured and brought to market |
|
|
Term
|
Definition
| (NPD3) The process of managing a new product through pilot production, production ramp-up, and product launch into channels of distribution |
|
|
Term
|
Definition
| The degree to which parts are used in many different products |
|
|
Term
| Computer Aided Desing (CAD) |
|
Definition
| A combination of hardware and software that enables engineers and architects to desing everything from furniture to airplanes |
|
|
Term
|
Definition
| A systematic approach to the integrated, simultaneous design of products and their related processes, including manufacture and support |
|
|
Term
| Critical to Quality (CTQ) |
|
Definition
| Key measureable characteristics of a product or process that require performance standards or specification limits to satisfy the customer (internal or external) requirements; also called Key Process Output Variable (KPOV) |
|
|
Term
| Design for Manufacturing (DFM) |
|
Definition
| A set of methodologies and principles that can be used to guide the desing process so that product fabrication and assembly will have low cost, low assembly time, high labor productivity, low manufacturing cycle time, low work-in-process inventory, high conformance quality, low manufacturing ramp-up time, and short time to market |
|
|
