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OB Chap 16
cultivating org culture
18
Business
Graduate
11/10/2012

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Term
org culture
Definition
routine ways of comm
norms shared
dominant values
phil the guides management policy
Term
org culture values
Definition
collective beliefs, assumptions, and feelings about whether things are normal and good
Term
shared beliefs
Definition
including norms, are more visible and easier to change then values
Term
culturals symbols
Definition
words, sland, gestures that carry a particular meaning in culture
Term
external adaptation and survival
Definition
how org will find a niche and cope with its contantly changing external enviro
Term
internal integration
Definition
establishment and maintenence of effective working relationships among memebers. address issues of:
language/concepts
group and team boundaries
power and status
rewards/punishment
Term
indicators of culture
Definition
what pay attention to, measure, control
ways leaders react to critical incidence
role modeling
allocating rewards
recruitment
org rites
Term
changing culture hard bc
Definition
give employees org identity
provides stability
helps focus employee behavior
Term
changing the culture needs
Definition
understanding of old culture
providing support
using effective subculture to model
not attacking culture head on
vision of new culutre as guiding
may take time
Term
beurocratic culture
Definition
fomality, rules. stand operating procedures, hieracrhical
Term
clan culture
Definition
loyalty, tradition, flexible, self managment, social influence
Term
entreprenurial culture
Definition
high levels of risk and creativty
Term
market culture
Definition
achievement of measurable and demanding goals, financial market based
Term
culture and performance
Definition
sig impact on long term eco perf
determin success failure
can be made more performance enhancing
Term
socialization
Definition
process of older memebers transmit younger social skills and knowledge needed
Term
org socialization
Definition
systematic process bring new employees into culture
Term
psychological contract
Definition
personal overall set expectations regarding what they will contribue t the org and what org will provide in return
Term
socialization process
Definition
select carefully
chalenging early work processes
on job training
measure results
adherence to values
reinforce folklore
consistant role models
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