Shared Flashcard Set

Details

NURSING - Chapter 21(Textbook)- Communication
Key Terms - Fundamentals of Nursing (6th ed)
27
Nursing
Undergraduate 1
08/28/2009

Additional Nursing Flashcards

 


 

Cards

Term
assertive behaviors
Definition
behaviors that give the ability to stand up for oneself and others using open, honest and direct communication
Term
body language
Definition
nonverbal communication
Term
channel
Definition
term used in communication theory to denote the medium selected to convey the message; the channel may target any of the receiver's senses
Term
cliche
Definition
a stereotyped, trite or pat answer
Term
communication
Definition
process of sharing information; process of generating and transmitting meaning
Term
empathy
Definition
intellectually identifying with how another person feels
Term
feedback
Definition
verbal and nonverbal evidence that the message is received and understood
Term
helping relationship
Definition
interaction that sets the climate of movement of the participants toward common goals
Term
horizontal violence
Definition
anger and aggressive behavior between nurses or nurse-to-nurse hostility
Term
interpersonal communication
Definition
communication that occurs between two or more people with a goal to exchange message
Term
interviewing technique
Definition
communication skills specifically designed to gather and validate information
Term
intrapersonal communication
Definition
communication techniques or self talk to enhance positive interaction with the patient and family
Term
language
Definition
prescribed way of using words; a means to express thoughts and feelings
Term
message
Definition
term used in communication theory to denote the actual physical product of the source or encoder (eg, a speech, interview, phone conversation, chart)
Term
noise
Definition
factors that distort the quality of a message and interfere with the communication process
Term
nonverbal communication
Definition
exchange of information without the use of words
Term
organizational communication
Definition
process of communication that involves individuals and groups to achieve established goals
Term
professionalism
Definition
a way of being/commitment to secure the interests and welfare of those entrusted to one's care
Term
rapport
Definition
feeling of mutual trust experienced by people in satisfactory relationship
Term
receiver (decoder)
Definition
term used in communication theory that specifies the person/object to which the message is directed
Term
semantics
Definition
study of the meaning of words
Term
small-group communication
Definition
communication that occurs when two or more nurses interact with two or more individuals allowing the members to achieve a goal through communication
Term
source (encoder)
Definition
term used in communication theory to specify the one who prepares and sends a message to the receiver
Term
stimulus
Definition
agent, act or other influence capable of initiating a response by the nervous system
Term
therapeutic touch
Definition
an alternative therapy that involves using one's hands to consciously direct an energy exchange from the practitioner to the patient to facilitate healing or pain relief
Term
verbal communication
Definition
exchange of information using words
Term
group dynamics
Definition
study of a group's characteristics and ways of functioning
Supporting users have an ad free experience!