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MIS
final
173
Management
Undergraduate 4
12/05/2011

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Cards

Term
acceptable use policy (AUP)
Definition
a policy that a user must agree to follow to be provided acces, view or perform when operating a system
Term
accessibility
Definition
refers to the varying levels that define what a user can access, view or perform when operating a system
Term
adminstrator access
Definition
unrestricted access to the entire system
Term
adware
Definition
software, while purporting to serve come useful function and often fulfilling that function, also allows intrnet advertiser to display advertisements without the consent of the computer user
Term
anti-spam policy
Definition
simply tates that email users will not send uncolicited emails
Term
antivirus software
Definition
scans and serches hard drives to prevent detect and remove known viruses, adware, spyware
Term
application programming interface (API)
Definition
a set of routines, protocols, and tools for building software applications
Term
asynchronous communication
Definition
communication syuch as email in which the message and the response do not occur at the same time
Term
authentication
Definition
a method for confirming users' identities
Term
authorization
Definition
the process of providing a user with permission including access levels and abilities such as file access, hours of access, and amount allocated storage space
Term
availablilty
Definition
refers to the time frames when the system is operational
Term
backup
Definition
an exact copy of a system's information
Term
bandwidth
Definition
the maximum amount of data that can pass from one point to another in a unit of time
Term
biometrics
Definition
the identification of a user based on a physical characteristic, such as fingerprint, iris, face, voice or handwriting
Term
black hat hacker
Definition
breaks into other people computer systems and may just look around or may steal and destroy information
Term
blog or web blog
Definition
an online journal that allows users to post their own comments, graphics, and video
Term
bluetooth
Definition
wireless PAN techonology that transmits signals over short distances between cell phones, computers, and other devices
Term
broadband
Definition
a high-speed internet connection that is always connected
Term
business community planning (BCP)
Definition
details how a company recovers and restores critical business operations and systems after a disaters or extended disruption
Term
business model
Definition
a plan that details how a company creates, delivers, and generates revenues
Term
business to business (B2B)
Definition
applies to business buying from and selling to each other over the internet
Term
business to consumer (B2C)
Definition
applies to any business that sells its products or services directly to consumers online
Term
capacity planning
Definition
determines future enviornmental infrastructure requirments to ensure high-quality system performance
Term
certificate authority
Definition
a trusted 3rd party, such as VeriSign, that validates user idenities by means of digitial certificates
Term
clickstream data
Definition
exact pattern of a consumer's navigation through a site
Term
client
Definition
a computer designed to request information from a server
Term
cloud computing
Definition
refers to the use of resources and applications hosted remotely on the internet
Term
cold site
Definition
a separate facility that does not have any computer equipment but is a place where employees can move after a disaster
Term
collective intelligence
Definition
collaborating and tapping into the core knowledge of all employees, partners, and customers
Term
confidentiality
Definition
the assurance that messages and information remain available only to those authorized to view them
Term
consumer to business (C2B)
Definition
applies to any consumer who sells a product or service to a business on the internet
Term
consumer to consumer (C2C)
Definition
appilies to customers offering goods and services to each other on the internet
Term
content filtering
Definition
occurs when organizations use software that filters content, such as emails, to prevent accidental or malicious transmission of unauthorized information
Term
copyright
Definition
the legal protection afforded and experssion of an idea, such as a song, book, video game
Term
corporate social responsibility
Definition
companies' acknowledged responsilibty to society
Term
counterfeit software
Definition
software that is manufactured to look like the real thing and sold as such
Term
cracker
Definition
hacker with criminal intent
Term
crowdsourcing
Definition
refers to the wisdom of the crowd
Term
cyberterrorists
Definition
seek to cause harm to people or to destroy critical systems or information and use the internet as a weapon of mass destruction
Term
data center
Definition
a facility used to house managment information systems and associated components, such as telecommunications and storage systems
Term
digital certificate
Definition
a data file that identifies individuals or organizations online and is comparable to a digitial signature
Term
disaster recovery cost curve
Definition
charts (1) the cost to the company of the unavailabity of information and techonology (2) the cost to the company of recovering from a disaster over time
Term
disaster recovery plan
Definition
detailed process for recovering information or a system in the event of a catastrophic disaster
Term
disintermediation
Definition
occurs when a business sells direct to the customer online and cuts out the intermediary
Term
disruptive technology
Definition
a new way of doing things that intitally does not meet the needs of existing customers
Term
domain name system (DNS)
Definition
converts IP address into domains, or identifying labels that use a variety of recognizable naming conventions
Term
downtime
Definition
refers to a period of time when a system in unavailable
Term
dumpster diving
Definition
looking through people's trash, another way hackers obtain information
Term
dynamic scaling
Definition
means that the MIS infrastructure can be automatically scaled up or down based on requirements
Term
ebusiness
Definition
includes ecommerce along with all activies related to internal and external business operations such as servicing customer accounts, collaborating with partners, and exchanging real time information
Term
ebusiness model
Definition
a plan that details how a company creates, delivers, and generates revenues on the internet
Term
ecommerce
Definition
the buying and selling of goods and services over the internet
Term
ediscovery (or electronic discovery)
Definition
refers to the ability of a company to identify, search, gather, seize or export digitial information in responding to a litigation, audit, investigation, or information inquiry
Term
egovernment
Definition
involves the use of stratgies and techonlogies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen - consumer within all branches of the government
Term
email privacy policy
Definition
details the extent to which emails messages may be read by others
Term
emergency notification service
Definition
an infrastructure built for notifying people in the event of an emergency
Term
employee monitoring policy
Definition
states explicitly how, when, and where the company monitors its employees
Term
encryption
Definition
scrambles information into an alternative form that requires a key or password to decrypt
Term
enterprise architect
Definition
a person grounded in techonology, fluent in business, and able to provide important bridge between MIS and the business
Term
eshop (estore or etailer)
Definition
an online version of a retail store where customers can shop at any hour
Term
ethical computer use policy
Definition
cotains general principles to guide computer user behavior
Term
ethics
Definition
the principles and standards that guide our behavior toward other people
Term
ewaste
Definition
refers to discard, obolete, or broken electronic devices
Term
explicit knowledge
Definition
consists of anything that can be documented, archived, and codified, often with the help of IT
Term
extranet
Definition
an extension of an intranet that is only available to authorized outsiders, such as customers, partners, or suppliers
Term
failback
Definition
occurs when the primary machine recovers and resumes operations, taking over the secondary server
Term
firewall
Definition
hardware and or software thta guard a private network by analyzing incoming and outgoing information for the correct markings
Term
folksonomy
Definition
similar to taxonomy expect that crowdsourcing determines the tags or keyword-based on classification system
Term
global positioning system (GPS)
Definition
a satellite based navigation system providing extremely accurate position, times and speed information
Term
hackers
Definition
experts in technology who use their knowledge to break into computers and computer networks, either for profit or movtivated by the challenge
Term
hactivists
Definition
have philosophical and political reasons for breaking into systems and will often deface the website as a protest
Term
hypertext markup language (HTML)
Definition
links documents allowing users to move from one to another simply by clicking on a hot spot or link
Term
hypertext transport protocol (HTTP)
Definition
the internet protocol web browsers use to request and display web pages using universal resource locaters
Term
identity theft
Definition
the forging of someone's identity for the purpose of fraud
Term
information
Definition
data converted into a meaningful and useful context
Term
information compliance
Definition
the act of conforming, acquiescing, or yielding information
Term
information ethics
Definition
govern the ethical and moral issues arising from the development and use of information technologies, as well as the creation, collection, duplication, distribution and processing of information itself (with or without the aid of computer techonolgies)
Term
information governance
Definition
a method or system of government for information management or control
Term
information management
Definition
examines the organizational resource of information and regulates its definitions, uses, value, and distribution ensuring it has the types of data/information required to function and grow effectively
Term
information privacy policy
Definition
contains general principles regarding information privacy
Term
information reach
Definition
measures the number of people a firm can communicate with all over the world
Term
information richness
Definition
refers to the depth and breadth of details contained in a piece of textual, graphic, audio or video information
Term
information security
Definition
a broad term encompassing the protection of information from accidental or intentional misuse by persons inside or outside an organization
Term
information security plan
Definition
details how and organization will implement the information security policies
Term
information security policies
Definition
identify the rules required to maintain information security, such as requiring users to logoff before leaving for lunch or meetings, never sharing passwords with anyone and changing passwords every 30 days
Term
information techonology monitoring
Definition
tracks people's activities by such measures as number of keystrokes, error rate, and number of transactions processed
Term
insiders
Definition
legitimate users who purposely or accidentally misuse their access to the enviornment and cause some kind of business affecting incident
Term
intelletual property
Definition
intangilble creative work that is embodied in physical form and includes copyrights, trademarks, and patents
Term
interactivity
Definition
measures advertising effectiveness by counting visitor interactions with the target ad, including time spent viewing the ad, number of pages viewed, and number of repeat vistors to the advertisement
Term
intermediaries
Definition
agents, software, or businesses that provide a trading infrastructure to bring buyers and seller together
Term
internet
Definition
a massive network that connects computers all over the world and allows them to communicate with one another
Term
internet cable connections
Definition
provides internet access using a cable television company's infrasture and a special cable modem
Term
internet service provider (ISP)
Definition
a company that provides access to the internet for a montly fee
Term
internet use policy
Definition
contains general principles to guide the proper use of the internet
Term
intranet
Definition
a restricted network that relies on internet techonlogies to provide an internet-like enviornment within the compayn for information sharing, communications, collaboration, web publishing, and the support of the business process
Term
intrusion detection software (IDS)
Definition
features a full-time montioring tools that search for patterns in network traffic to identify intruders
Term
knowledge managment (KM)
Definition
involves capturing, classifying, evaluating, retriving, and sharing information assets in a way that provides context for effective decisions and actions
Term
knowledge management system (KMS)
Definition
supports the capuring, organization, and siemination of knowledge (know-how) throughout an organization
Term
local area network (LAN)
Definition
connects a group of computers in proximity such as in an office building, school, or home
Term
location based services (LBS)
Definition
applications that use location information to provide a service
Term
long tail
Definition
referring to the tail of a typical sales curve
Term
mail bomb
Definition
sends a massive amount of email to a specific person or system that can cause that user's server to stop functioning
Term
mash up editor
Definition
WYSIWYGs of What You See Is What You Get
Term
mass customization
Definition
the ability of an organzation to tailor its products or services to the customers' specifications
Term
microblogging
Definition
the practice of sending brief posts (140 to 200 characters) to a personal blog, either publicly or to a private group o subscribers who can read the posts as ims or text messages
Term
mobile business (mbusiness or mcommerce)
Definition
the ability to purchase goods and services through a wireless internet-enabled device
Term
modem
Definition
a device that enables a computer to transmit and receive data
Term
network access points(NAPs)
Definition
traffic exchange points in the routing hierarchy of the internet that connects NSPs
Term
network convergence
Definition
the efficient coexistance of telephone, video, and data communication within a single network, offering convenience and flexibility not possible with separate infrastructures
Term
network effect
Definition
describes how products in a network increases in value to users as the number of users inscreases
Term
nonrepudiation
Definition
a contractual stipulation to ensure that ebusiness participants do not deny (repudiate) their online actions
Term
open source
Definition
refers to any software whose source code is made available for free for any thrid party to review and modify
Term
open system
Definition
consists of non propriertary hardware and software based on publicly known standards that allows thrid parties to create add-on products to plug into or interoperate with the system
Term
paradigm shift
Definition
occurs when a new radical form of business enters the market that reshapes the way companies and organization behave
Term
peer to peer (P2P)
Definition
a computer network that relies on the computing power and bandwith of the participants in the network rather than a centralized server
Term
personalization
Definition
occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person, say by tailoring its website to individials or groups based on profile information, demographics, or prior transactions
Term
pharming
Definition
reroutes requests for legitimate websites to false websites
Term
phishing
Definition
a technique to gain personal information for the purpose of identity theft, usually by means of fraudlent emails that look as though they came from legitimate sources
Term
pirated software
Definition
the unauthorized use, duplication, distribution, or sale of copyrighted software
Term
podcasting
Definition
converts audio broadcast to a digital music player
Term
privacy
Definition
the right to be left alone when you want to be, to have control over your personal possessions, and not to be observed without your consent
Term
protocol
Definition
a standard that specifies the format of data as well as the rules to be followed during transmission
Term
public key encryption (PKE)
Definition
uses two keys: a public key that everyone can have and a private key for only the receipent
Term
real simple syndication (RSS)
Definition
a web format used to publish frequently updated works, such as blogs, news headlines, audio and video in a standardized format
Term
reintermediation
Definition
steps are added to the value chain as new players find ways to add value to the business process
Term
reputation system
Definition
where buyers post feedback on sellers
Term
satellite
Definition
a space station that orbits the earth receiving and transmitting signals from earth based stations over a wide area
Term
script kiddies or script bunnies
Definition
find hacking code on the internet and click and point their way into systems to cause damage or spread viruses
Term
secure hypertext transfer protocol (SHTTP or HTTPS)
Definition
a combination of HTTP and SSL to provide encryption and secure identification of an intranet server
Term
secure sockets layer (SSL)
Definition
a standard security technology for establishing an encrypted link between a web server and a browser, ensuring that all data passed between them remains private
Term
semantic web
Definition
a component of Web 3.0 that describes things in a way that computer can understand
Term
server
Definition
a computer dedicated to providing information in response to requests
Term
smart card
Definition
a device about the size of a credit card, containing embedded technologies that can store information and small amounts of software to perform some limited pro
Term
smart grid
Definition
delivers electricity using two way digital techonology
Term
smart phones
Definition
offer more advanced computing ability and conectivity then basic cell phones
Term
social engineering
Definition
hackers use their social skills to trick people into revealing aaccess credentials or other valuable information
Term
social media
Definition
refers to website that rely on user participation and user contributed content
Term
social media policy
Definition
outlines the corpoarte guidlines or pinciples governing employee online communications
Term
social network
Definition
the practice of expanding your business and or social contacts by constructing a person network
Term
social networking analysis (SNA)
Definition
maps group contacts identifying who knows eahc other and who works together
Term
software
Definition
the set of instructions the hardware executes to carry out specific tasks
Term
software as a service (SaaS)
Definition
delivers applications over the cloud using a pay per use revenue model
Term
source code
Definition
contains instructions written by a programmer specifying the actions to be performed by computer software
Term
spam
Definition
unsoliciated emails
Term
spyware
Definition
a special class of adware that collects data about the user and transmits it over the internet without the user's knowledge or permission
Term
SSL certificate
Definition
an electronic document thta confirms the identity of a website or server and verifies that a public key belongs to a trustworthy individual or company
Term
streaming
Definition
a method of sending audio and video files over the internet in such a way that the user can view the file while it is being transmitted
Term
sustainable MIS disposal
Definition
refers to the safe disposal of MIS assets at the end of their life cycle
Term
sustainable MIS infrastructure
Definition
identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption
Term
sustainable "green" MIS
Definition
describes the production, management, use, and disposal of techonology in a way that minimizes damage to the enviornment
Term
sustaining technology
Definition
produces an improved product customers are eager to buy, such as faster car or larger hard driver
Term
tacit knowledge
Definition
the knowledge contained in people's heads
Term
tag
Definition
specific keywords or phrases incorporated into website content for means of classification or taxonomy
Term
taxonomy
Definition
the scientific classication of organisms into groups based on similarities of the structure or orgin
Term
tokens
Definition
small electronic devices that change user passwords automatically
Term
transmission control protocol/internet protocol (TCP/IP)
Definition
provides the techinical foundation for the public internet as wel as for large number of private networks
Term
unavailable
Definition
when a system is not operating or cannot be used
Term
universal resource locator (URL)
Definition
the address of a file or resource on the web such as www.apple.com
Term
usability
Definition
the degree to which a system is easy to learn and efficient and satisfying to use
Term
utility computing
Definition
offers a pay per use revenue model similar to a metered service such as gas or electricity
Term
virtual private network (VPN)
Definition
companies can establish direct private network links among themselves or create private, secure internet access, in effect a "private tunnel" within the internet
Term
virtualization
Definition
creates multiple virtual machines on a single computing device
Term
virus
Definition
software written with malicious intent to cause annoyance or damage
Term
voice over IP (voIP)
Definition
uses IP techonology to transmit telephone cals
Term
warm site
Definition
a separate facility with computer equipment that requires installation and configuration
Term
web 1.0
Definition
refers to the world wide web during its first few years of operations between 1991 and 2003
Term
web 2.0
Definition
the net generation of internet use, a more mature distinctive communications platform charachterized by new qualities such as collaboration, sharing and free
Term
web browser
Definition
allow users access to the WWW
Term
white hat hackers
Definition
work at the request of the system owners to find system vulnerablities and plug holes
Term
wide area network (WAN)
Definition
spans a large geogrpahic area such as a state, province, country
Term
wiki
Definition
collaborative Web page that allows users to add, remove, or change content, which can be easily organized and reorganized as required
Term
wireless fidelity (WiFi)
Definition
means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves
Term
WWW
Definition
world wide web, provides access to internet information through documents including text, graphics, audio and video files that use a special formatting language called HTML
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