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MIS 180 Final
Chapter 8
43
Business
Undergraduate 1
12/12/2011

Additional Business Flashcards

 


 

Cards

Term
Ethics
Definition

The principles and standards that guide our behavior toward other people.

 

Ethics are rooted in history, culture, and religion.

Term
Actions in ethical dilemmas determined by:
Definition

Your basic ethical structure

 

The circumstances of the situation

Term
Your basic ethical structure determines what you consider to be:
Definition

Minor ethical violations

 

Serious ethical violations

 

Very serious ethical violations

Term
Circumstances of the Situation
Definition

1. Consequences of the action or inaction.

 

2. Society's opinion of the action or inaction.

 

3. Likelihood of effect of action or inaction.

 

4. Time to consequences of action or inaction.

 

5. Relatedness of people who will be affected by action or inaction.

 

6. Reach of result of action or inaction.

Term
Intellectual Property
Definition
Intangible creative work that is embodied in physical form.
Term
Copyright
Definition
Legal protection afforded by an expression of an idea.
Term
Fair Use Doctrine
Definition
May use copyrighted material in certain situations (e.g. the creation of new work or, within certain limits, for teaching purposes).
Term
Pirated Software
Definition
The unauthorized use, duplication, distribution, or sale of copyrighted software.
Term
Privacy
Definition
The right to be left alone when you want tobe, to have control over your own personal possessions, and not to be observed without your consent.
Term
Dimensions of Privacy
Definition

Psychological: To have a sense of control.

 

Legal: To be able to protect yourself.

Term
Key Logger (Key Trapper) Software
Definition
A program that, when installed on a computer, records every keystroke and mouse click.
Term
Screen Capture Programs
Definition
Capture screen from video card.
Term
Hardware Key Logger
Definition
Hardware device that captures keystrokes moving between keyboard and motherboard.
Term
Event Data Recorders (EDR)
Definition
Located in the airbag control module and collects data from your car as you are driving.
Term
An E-Mail is stored on many computers...
Definition
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Term
Identity Theft
Definition
The forging of someone's identity for the purposes of fraud.
Term
Likelihood of Identity Theft by Age Group
Definition

19 and under: 2%

 

20-29: 16%

 

30-39: 21%

 

40-49: 23%

 

50-59: 20%

 

60-69: 8%

 

70 and over: 9%

Term
Phishing (carding, brand spoofing)
Definition

A technique to gain personal information for the purpose of identity theft.

 

NEVER

- Reply without question to an e-mail asking for personal information.

- Click directly on a Web site provided in such an e-mail.

Term
Pharming
Definition

Rerouting your request for a legitimate Web site.

- Sending it to a slightly different Web address.

- Or by redirecting you after you are already on the legitimate site.

 

Pharming is accomplished by gaining access to the giant databases that Internet providers use to route Web traffic.

 

It often works because it's hard to spot the tiny differene in the Web site address.

Term
Privacy and Employees
Definition

Companies need information about their employees to run their business effectively.

 

As of March 2005m 60% of employers monitored employee e-mails.

 

70% of Web traffic occurs during work hours.

 

78% of employers reported abuse.

 

60% of employees admitted abuse.

Term
Cyberslacking
Definition

Misuse of company resources

 

Visiting inappropriate sites.

 

Gaming, chatting, stock trading, social networking, etc.

Term
Reasons for Monitoring
Definition

Hire the best people possible.

 

Ensure appropriate behavior on the job.

 

Avoid litigation for employee misconduct.

Term
Consumers want businesses to:
Definition

Know who they are, but not to know too much.

 

Provide what they want, but not gather information on them.

 

Let them know about products, but not pester them with advertising.

Term
Cookie
Definition

A small file that contains information about you and your Web activities, which a Web site places on your computer.

 

Handle cookies by using:

- Web browser cookie management option.

- Buy a program that manages cookies.

Term
Spam
Definition

Unsolicited e-mail from businesses advertising goods and services.

 

Gets past spam filters by:

- Inserting extra characters

- Inserting HTML tags that do nothing.

- Replying usually increases, rather than decreases, amount of spam.

Term
Adware
Definition
Software to generate ads that installs itself when you download another program.
Term
Spyware (sneakware, stealthware)
Definition
Software that comes hidden in downloaded software and helps itself to your computer resources.
Term
Trojan Horse Software
Definition

Software you don't want inside software you do want.

 

Some ways to detect Trojan Horse software:

- AdAware

- The Cleaner

- Spyware Doctor

- www.spychecker.com

Term
Web Log
Definition
One line of information for every visitor to a Web site.
Term
Clickstream
Definition
Records information about you during a Web surfing session such as what Web sites you visited, how long you were there, what ads you looked at, and what you bought.
Term
Anonymous Web Browsing (AWB)
Definition
Hides your identity from the Web sites you visit.
Term
Privacy and Government Agencies
Definition

About 2,000 government agencies have databases with information on people.

 

Government agencies need information to operate effectively.

 

Whenever you are in contact with government agency, you leave behind information about yourself.

Term
Government Agencies Storing Personal Information
Definition

Law enforcement

- NCIC (National Crime Information Center)

- FBI

 

Electronic Surveillance

- Carnivore or DCS-1000

- Magic Lantern (software key logger)

- NSA (National Security Agency)

- Echelon collects electronic information by satellite

Term
Government Agencies Storing Personal Information
Definition

IRS

 

Census Bureau

 

Student loan services

 

FICA

 

Social Security Administration

 

Social Service Agencies

 

Department of Motor Vehicles

Term
Health Insurance Portability and Accountability Act (HIPAA)
Definition
Protects personal health information.
Term
Financial Services Modernization Act
Definition
Requires that financial institutions protect personal customer information.
Term
Security and Employees
Definition

Attacks on information and computer resources come from inside and outside the company.

 

Computer sabotage costs about $10 billion per year.

 

In general, employee misconduct is more costly than assaults from outside.

Term
Hackers
Definition
Knowledgeable computer users who use their knowledge to invade other people's computers.
Term
Computer Virus (Virus)
Definition
Software that is written with malicious intent to cause annoyance or damage.
Term
Worm
Definition
Type of virus that spreads itself from computer to computer usually via e-mail.
Term
Denial-of-Service (DoS) Attack
Definition
Floods a Web site with so many requests for service that it slows down or crashes.
Term
Computer Viruses Can't
Definition

Hurt your hardware

 

Hurt any files they weren't designed to attack

 

Infect files on write-protected media

Term
Security Measures
Definition

1. Anti-virus: detects and removes or quarantines computer viruses.

 

2. Anti-spyware and anti-adware software.

 

3. Spam protection Software: Identifies and marks and/or deletes Spam.

 

4. Anti-phising Software: Lets you know when phishing attempts are being made.

 

5. Firewall: Hardware and/or software that protects a computer or network from intruders.

 

6. Anti-rootkit Software: Stops outsiders taking control of your machine.

 

7. Encryption: Scrambles the contents of a file so that you can't read it without the decryption.

 

8. Public Key Encryption (PKE): An encryption system with two keys: a public for everyone and a private one for the recipient.

 

9. Biometrics: The use of physiological characterstics for identification purposes.

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