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| Social workers' primary goal is to help people in need and to address social problems. |
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| Build on positive aspects and client’s strengths |
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| Generate new ways for the client to talk about themselves. |
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| Help the client bring new ways of thinking and being into action. |
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| story ----> ? ----> Re-story -----> ? |
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Definition
Possitive Asset Search
Action |
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| critical skill in helping clients to talk and explore options |
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| describe basic of listening |
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| Four skills of attending behavior |
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Definition
(three V's + B)
Visual
Vocal
Verbal
Attentive and Authentic Body Language |
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| look at people when you talk to them |
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| tone and speech rate indicate how you feel about another person |
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| stick with the client’s story |
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| Attentive and Authentic Body Language |
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| book suggests that you face client and lean slightly forward. Additionally, it recommends that you have an expressive face, and use facilitative, encouraging gestures. Be yourself |
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| to reduce interviewer talk time and encourage client to tell her/his story |
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Allows client time to think or reflect.
Allows interviewer time to refocus interview |
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| feedback to the client the essence of what has been said. Saying things back to the client so they know you are listening |
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Term
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Definition
a variety of verbal and nonverbal means that the counselor or therapist can use to prompt clients to continue talking.
Head nods, phrases such as “uh-huh”, Restatements, and appropriate smiling and interpersonal warmth. |
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Term
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Definition
similar to paraphrasing, but are used to clarify and distill what the client has said over a longer period of time.
Can be used to begin or end and interview
Used to clarify complex issues
Paraphrasing EVERYTHING we talked about before |
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Term
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Definition
degree to which an individual has adopted the norms or standard way of behaving in a given culture
Due to the unique family, community, and part of the country in which an individual is raised, no two people will be acculturated to general standards in the same way. |
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| Techniques of Reflecting Feelings |
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Definition
Sentence stem.
Feeling label or emotion.
Context or brief paraphrase.
Tense of the reflection (present).
Check-out |
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| sensorimotor emotional orientational |
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Definition
The clients emotions are intertwined in their communication.
Clients express their emotions very openly through their behaviors and actions |
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Definition
This style clearly names the different types of emotions that a client may be experiencing.
For example, you feel ___ when you get poor grades. |
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| Abstract Formal-Operational Emotional Style |
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Client more abstract in the reflection of emotions, which allows them to not experience different emotions.
Clients are able to verbally express emotions without truly showing them. |
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| Abstract Dialectic/Systemic Emotional Style |
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Definition
Clients who are skilled at expressing themselves emotionally and they also express different feelings depending on the context of the situation.
Therefore, they express different emotions to the same event based on the context of the situation. |
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