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MGMT - Final
Chapter 4, 7-12
72
Management
Undergraduate 4
12/06/2014

Additional Management Flashcards

 


 

Cards

Term
Knowlege Economy (CH 4)
Definition
an economy where wealth is created through the effective management of knowledge workers instead of by the efficient control of physical and financial assets
Term
Intellectual Capital (CH 4)
Definition

the difference between the market value and the book value of the firm, including assets such as reputation, employee loyalty and commitment, customer relationships, company values, and the experience and skills of employees.  

 

= Market value of firm - Book value of the firm 

Term
Human Capital (CH 4)
Definition
The individual capabilities, knowledge, skills, and experience of a company's employees and managers
Term
Social Capital (CH 4)
Definition
the network of friendships and working relationships between talented people both inside and outsife the organization
Term
Explicit Knowledge (CH 4)
Definition
knowledge that is codified, documented, easily reporiduced, and widely distributed
Term
Tactic Knowledge (CH 4)
Definition
Knowledge that is the mind of employees and is based on their experiences and backgrounds
Term
Intellectual Property Rights
Definition
Intangible property owned by a firm in the forms of patents, copyrights, trademarks, or trade secrets.
Term
Diamond of national advantage (CH 7)
Definition
a framework for explaining why countries foster successful multinational corporations, consisting of four factors - factor endowments; demand conditions; related and supporting industries; and firm strategy, structure, and rivalry
Term
Factor endowment (national advantage) (CH 7)
Definition
a nation's position in factors of production
Term
Demand Conditions (national advantage) (CH 7)
Definition
the nature of home-market demand for the industry's product or service
Term
Related and suporting industries (national advantage) (CH 7)
Definition
the presence, absense, and quality in the nation of suplier industries and other related industries that suply services, support, or technology to firms in the industry value chain
Term
Firm strategy, structure, and rivalry (national advantage) (CH 7)
Definition
the conditions in the nation governing how companies are created, organized, and managed, as well as the nature of domestic rivalry
Term
Motivations for International Expansion - Increase Market Size (CH 7)
Definition

increase the size of potential markets for a firm's products and services 

 

China and India because ranks of middle class have increased 

Term
Motivations for International Expansion - Arbitrage opportunities (CH 7)
Definition
an opportunity to profit by buying and selling the same good in different markets.
Term
Take advantage of arbitrage opportunities
Definition

second advantage of national expansion 

firm can buy where it is cheap and sell where capital is expensive 

more variable to larger firm's - buy in bulk

Term
Extend a Product's Life Cycle
Definition
of a product - it is in maturity stage in a firm's home country but that has greater demand potential elsewhere
Term
Political Risk (CH 7)
Definition
potential threat to a firm's operations in a country due to ineffectiveness of the domestic political system
Term
economic risk (CH 7)
Definition
potential threat to a firm's operations in a country due to economic policies and conditions, includinh propety rights laws and enforcement of those laws
Term
Management Risk (CH 7)
Definition
potential threat to a form's operations in a country due to the problem that managers have making decisions in the contect of foreign markers
Term
International strategy (CH 7)
Definition
strategy based on firm's diffusion and adaptation of the parent companies' knowledge and expertise to foreign markets, used in industries where the pressures for both local adaptation and lowering costs are low
Term
global strategy (CH 7)
Definition
strategy based on firm's centralizion and control by the corporate office, with the primary emphasis on controlling costs, and used in industries where the pressure for local adpatation is low and the pressure for lowering costs is high
Term
Multidomestic strategy (CH 7)
Definition
a strategy based on firms' differentiating their products and services to adpat to local markets, used in industries where the pressure for local adaptation is high and the pressure for lowering costs is low
Term
Transnational Strategy (CH 7)
Definition
strategy based on firm' optimizing the tradeoffs associated with efficiency, local adaptation, and learning, used in industries where the pressures for both local adaptation and lowering costs are high
Term
Ragionalization
Definition
increasing international exchanging of goods, services, money, people, ideas, and information; and the increasing similarity of culture, laws, rules, and norms within a region such as Europe, North American, or asia
Term
Tading Blocs (CH 7)
Definition
groups of countries agreeing to increase trade between them by lowering trade barriers
Term
Exporting (CH 7)
Definition
producing goods in one country to sell to residents of another country
Term
licensing (CH 7)
Definition
a contractual arrangement in whicha company receives a royalty oe fee in exchange for the right to use its trademark. patent, trade secret, or other valuable intellectual property
Term
Franchising (CH 7)
Definition
a contractual arrangement in which a company receives a royalty ir fee in exchange for the rights to use its intellectual propert; it usually involves a longer time period that licensing and includes other factors, such as monitoring of operations, training, and advertising
Term
Wholly Owned Subsidiary (CH 7)
Definition

a business in which a multinational company owns 100 percent of the stock 

 

Pros and Cons ?

Term
entrepreneurship (CH 8)
Definition
the creation of new value by an existing organization or new venture that involves the assumptions of risk
Term
Family Business (CH 8)
Definition

a family business, broadly defined, is a privately held firm in which family members have some degree of control over the strategic directions of the firm and intend for business to remain within the family

 

comprise 80-90% of all business enterprises in the U.S.

Term
Opportunity Recognition (CH 8)
Definition
the process of discovering and evaluating changes in the business environment, such as a new technology, sociocultural trends, or shifts in consumer demand, that can be exploited
Term
Attractive (CH 8)
Definition
the opportunity must be attractive in the marketplace; there must be market demand for the new product or service
Term
Achievable (CH 8)
Definition
the opportunity must be practical and physically possible
Term
Durable (CH 8)
Definition
the opportunity must be attractive long enough for the development and deployment to be successful; that is, the window of opportuntiy must be open long enough for it to be worthwhile
Term
value creating (CH 8)
Definition
the opportunity must be potentially profitable; that is, the beneficial must surpass the cost of development by a significant margin
Term

Financial Resources (CH 8)

Angel Investors

Definition
private individuals who provide equirt investments for seed capital during the early stages of a new venture
Term
venture capitalists (CH 8)
Definition
companies organized to place their investors' finds in lucrative business opportunities
Term
entrepreneurial leadership
Definition
leadership appropriate for new ventures that requires courage, belief in ones convictions, and energy to work hard even in difficult circumstances; and embody vision, dedication and drive, and commit to excellence.
Term
entreneurial strategy (CH 8)
Definition
a strategy that enables a skilled and dedicated entrepreneur, with a viable access to sufficient resources, to successfully launch a new venture
Term
poineering new entry (CH 8)
Definition
a firm's entry into an industry with a radical new product or highly innovative service that changes the way busness is conducted
Term
imitative new entry (CH 8)
Definition
a firm's entry into an industy with products or services that capitalize on proven market successes and that usually has a strong marketing orientation
Term
adaptive new entry (CH 8)
Definition
a firm's entry in an industry by offering a product or service that is somewhat new and sufficiently different to create value for customers by capitalizing on current market trends
Term
New competitive action (CH 8)
Definition
acts that might provoke competitors to react, such as new market entry, price cutting, imitating successful products, and expanding production capacity
Term
threat analysis (CH 8)
Definition
a firm's awareness of its closest competitors and the kinds of competitive actions they might be planning
Term
strategic actions (CH 8)
Definition

major commitments of distinctive and specific resources to strategic initiatives 

 

entering new markets 

new product introductions 

changing production capacity 

mergers/alliances 

Term
tactical actions (CH 8)
Definition

refinements or extensions of strategues usually involving minor resource commitments 

 

price cutting (or increases)

Product/service enhancements 

Increased marketing efforts 

New distribution channels 

easy

Term
Informational control (CH 9)
Definition
a method of organizational control in which a firm gathers and analyzes information from the internal and external environment in order to obtain the best fit between the organization's goals and stategic environment
Term
Behavioral control (CH 9)
Definition
a method of organizational control in which a firm influences the actions of employees through culture, rewards, and boundries
Term
corporate governance (CH 9)
Definition

the relationship among various participants in determining the direction and performance of corporations.  the primary participants are 

1. shareholders

2. management

3. the board of directors 

Term
agency theory (CH 9)
Definition
theory of the relationship between principals and their agents, with emphasis on two problems: (1) the conflicting goals of principals and agents, along with the difficulty of principals to monitor the agents, and (2) the different attitudes and preferencs toward risk and principles and agents
Term
board of directors (CH 9)
Definition

a group that has fiduciary duty to ensure that the company is run consistently with the long0term interest sof the ownders, or shareholders, of a corporation and that acts as an intermediary between the shareholders and management 

 

1. Select, regularly evaluatie, and if neccessary, replace the CEO.  Determin management compensation.  Review succssion planning.  

2.  Review and, where appropriate, approve the financial objectives, major strategies, and plans of the corporation. 

3. Provide adviceand councel to top management 

Term
simple organizational structure (CH 10)
Definition
an organizational form in which the owner-manager makes most of the decisions and controls activities, and the staff serves as an extension of the top exectutive
Term
functional organization structure
Definition

an organizational form in which the major functions of the firm, such as productuon, marketing, R&D, and accounting, are group internally 

 

know advantage and disadvantage

Term
divisional structure (CH 10)
Definition

an organiztional form in which products, projects, or product markets are grouped internally 

 

adv and dis 

Term

matrix organizational structure (CH 10)

 

Definition
an organizational form in which there are multiple lines of authority and some individuals report to at least two managers
Term
modular organization (CH 10)
Definition
an organization in which nonvital functions are outsourced, which uses the knowledge and expertise of outside suppliers while retaining strategic control
Term
virtual organization (CH 10)
Definition
a continaully evolving network of independent companies that are linked together to share skills, costs, and access to one another's markets
Term
leadership (CH 11)
Definition
the process of transforming organizations from what they are to what the leader would have them become
Term
setting a direction (CH 11)
Definition
a strategic leadership activity of strategy analysis and strategy formulation
Term
designing the organization(CH 11)
Definition
a strategic leadership activity if building structures, teams, systems, and organizational processess that facilitate the implementation of leader's vision and strategies
Term
excellent and ethical organizational culture (CH 11)
Definition
an organizational focused on core competencies and high ethical standards
Term
integrative thinking(CH 11)
Definition
a process of reconciling opposing thoughts by generating new alternatives and creative solutions rather than rejecting one thought in favor of another
Term
Salience (CH 11)
Definition
take stock of what features of the decision you consider relevant and important.
Term
Casuality (CH 11)
Definition
make a mental map of the casual relationships between the features, that is, how the various features are related to one another
Term
architecture (CH 11)
Definition
use the mental map to arrange a sequence of decisions that will lead to a specific outcome
Term
resolution (CH 11)
Definition
make your selection.
Term
barriers to change (CH 11)
Definition
characteristics of individuals and organizations that prevent a leader from transforming an organization
Term
wested in the status quo (CH 11)
Definition
a barrier to change that stems from people's risk aversion
Term
potential Downside to social capital
Definition
groupthink - a tendency in an organization for individuals not to question shared beliefs
Term
dynamic capabilities (CH 4)
Definition
a firm's capacity to build and protect a competitive advantage, which rests on knowledge, assets, competencies, complementary assets, and technologies. Dynamic capabilities include the ability to sense and seize new opportunities, generate new knowledge, and reconfigure existing assets and capabilities
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