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Details

MGMT Decision Making
Block 3 MGMT Chapter 5
10
Business
Undergraduate 3
02/23/2013

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Cards

Term
Personality and Decision Criteria
Definition

Green = $, Time

Yellow = Fun!, Peace

Red = Effort, idealism

Blue = logic, security

Term
Advantages of Group Decision Making
Definition

- Increased acceptance

- Greater pool of knowledge

- Different perspectives

- Greater comprehension

- Training ground

Term
Disadvantages of Group Decision Making
Definition

- Social pressure

- Minority domination

- Logrolling

- Goal displacement

- " groupthink"

Term
What is groupthink?
Definition

Conformity to group opinion by withholding one's own opinions in order to appear to be in agreement

 

Internal pressures prevent the group from openly evaluation all alternatives

 

Most likely:

- The group is insulated from different ideas

- the group leader stifles discussions

- there is no established procedure for defining and exploring alternatives

- group members have similar backgrounds and experiences (lack of diversity)

Term
Does Nominal group technique avoid groupthink?
Definition
No, least effective of the three decision making practices
Term
uWhat is Nominal Group Technique?
Definition

Decreases negitive group behaviors by having group members wrk individually

- begin with "quiet time"

- members write out ideas

- Ideas are the posted to the group

- advantages/disadvantages are discussed

- members individually reflect on discussion

- ideas are the ranked by the group

Term
Dephi Technique
Definition

1.Select a panel of experts

2.create a questionnaire of open-ended questions

3.Compile and summarize expert responses into written report

4.Experts list their reasons agreeing/ disagreeing with report

5.Repeat steps 3 & 4 until consensous is reached

Term
Four Rules of Electronic Brainstorming
Definition

1. The more ideas, the better

2. all ideas are acceptable

3. Use others' ideas to create more ideas

4. criticism or evaluation of ideas is not allowed

Term
Electronic Brainstorming
Definition
A modification of traditional brainstorming using computers to manage the process
Term
Advantages of Electronic Brainstorming
Definition

- Overcomes production blocking

- Technology allows everyone to record their ideas as they are created

- No ideas lost "waiting your turn" to speak

- Overcomes evaluation apprehension

- anonymity creates free expession

- avoids "groupthink" most

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