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MGMT 405
Chapter 10
54
Management
Undergraduate 3
12/12/2012

Additional Management Flashcards

 


 

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Term
Human Resource Management
Definition
the process of attracting, developing and maintaining a talented and energetic workforce
Term
Discrimination
Definition
occurs when someone is denied a job or a job assignment for reasons not job relevant
Term
Equal employment opportunity
Definition
the right to employment and advancement without regard to race, gender, religion, color, or national origin
Term
Affirmative action
Definition
an effort to give preference in employment to women and minority group members
Term
Bona fide occupation qualifications
Definition
Are EEo exceptions justified by individual capacity to perform a job
Term
Equal Employment Opportunity Commission (EEOC)
Definition
Has the power to file civil lawsuits against organizations that do not provide timely resolution of any discrimination charges lodged against them
Term
The Americans With Disabilities Act of 1990
Definition
Prevents discrimination against people with disabilities
Term
The Age Discrimination in Employment Act of 1967
Definition
Amended in 1978 and 1986, protects workers against mandatory retirement age
Term
The family and Medical Leave Act of 1993
Definition
Protects workers who take unpaid leaves for family matters from losing their job or employment status
Term
Sexual harassment
Definition
Occurs as behavior of a sexual nature that affects person's employment situation
Term
Comparable Worth
Definition
Holds that persons performing jobs of similar importance should be paid at comparable levels
Term
Independent Contractors
Definition
Hired on temporary contracts and are not part of the organization's official workforce
Term
The Equal Pay Act of 1963
Definition
Provides men and women in the same organization should be paid equally for doing equal work in terms of required skills, responsibilities and working conditions
Term
Strategic human resource planning
Definition
Analyzes staffing needs and identifies actions to fill those needs
Term
3 Steps in the Recruitment process
Definition
1. Advertisement of a job vacancy

2.Preliminary contact with a potential job candidate

3. Initial screening to identify all qualified applicants
Term
External Recruitment
Definition
Job candidates are sought from outside the hiring organizations
Term
Internal recruitment
Definition
Job candidates are sought from inside the hiring organization
Term
Realistic Job Previews
Definition
Provide all pertinent information about a job and the organization
Term
The Selection Process
Definition
1. Completion of a formal application

2. Interviewing

3. Testing

4. Reference Checks

5. Physical Exam

6. Final analysis and decision to hire or reject
Term
Assessment Center
Definition
Examines candidates handling of simulated job situations
Term
Socialization
Definition
the process of systematically changing the expectations, behaviors, and attitudes of a new employee
Term
Orientation
Definition
makes new employees familiar with their jobs, co-workers, and organizational context
Term
Training
Definition
provides opportunities to acquire and improve job skills
Term
Job Rotation
Definition
Allows people to spend time working in different jobs and thus expand the range of job capabilities
Term
Coaching
Definition
Occurs when an experienced person gives technical advice to someone else
Term
Apprenticeship
Definition
a work assignment as an understudy or assistant to someone who already has the desired job skills
Term
modeling
Definition
when someone demonstrates through personal behavior what is expected of others
Term
Mentoring
Definition
occurs when senior employees coach and advise newer ones
Term
Management development
Definition
a special form of off-the-job training to improve a person's knowledge and skill in management and leadership
Term
Performance appraisal
Definition
The process of formally evaluating performance and providing feedback
Term
Graphic Rating Scale
Definition
uses a checklist of traits or characteristics to evaluate performance
Term
Narrative Technique
Definition
Uses a written essay approach to describe a person's performance
Term
Behaviorally Anchored Rating System (BARS)
Definition
uses a specific description of actual behaviors to rate various levels of performance
Term
Evaluation Purpose
Definition
intended to let people know where they stand relative to performance objectives and standards
Term
Development Purpose
Definition
intended to assist in their training and continued personal development
Term
Critical-incident Technique
Definition
Involves keeping a running log of effective and ineffective job behaviors
Term
Multiperson comparison
Definition
Compares one person's performance with that of others
Term
Career Planning
Definition
The process of systematically matching goals and capabilities with opportunities
Term
Rank Ordering
Definition
All persons being rated are arranged in order of performance achievement with the best performer at the top and the worst on the bottom
Term
Paired comparisons
Definition
each person is formally compared to every other person and rated as either their superior or weaker member of the pair
Term
forced distribution
Definition
each person is placed into a frequency distribution that requires that a certain percentage fall into specific performance classifications
Term
work-life balance
Definition
This deals with how people balance demands of work with their personal and family needs
Term
Promotion
Definition
movement to a higher level position
Term
Transfer
Definition
movement to a different job at similar levels of responsibility
Term
Retirement
Definition
the ending of a career that most people look forward to until it is close at hand
Term
Termination
Definition
the involuntary and permanent dismissal of an employee
Term
Base Compensation
Definition
salary or hourly wage paid to an individual
Term
Fringe Benefits
Definition
Nonmonetary forms of compensation
Term
Flexible benefits
Definition
Also known as "cafeteria benefits" allows employees to choose a range of benefit options
Term
Labor Union
Definition
an organization to which workers belong and that deals with employers on their collective behalf
Term
Collective Bargaining
Definition
The Process of negotiating, administering, and interpreting a labor contract
Term
Taft-Hartley Act of 1947
Definition
Protects employers from unfair labor practices by unions and allows workers to decertify unions
Term
Wagner Act of 1935
Definition
Protects employees by recognizing their rights to join unions and engage in union activities
Term
Civil Service Reform Act Title VII of 1978
Definition
Clarifies the rights of government employees to join and be represented by labor unions
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