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Definition
| Planning is one of the four functions of management. It includes defining the goals of the organization and establishing its strategy. |
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Term
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Definition
| is used for acceptable standards of behavior that are shared by a group's members. |
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Term
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Definition
| is the underlying ability, used or not, that a person has to influence the thoughts or actions of another person. |
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Term
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Definition
o Legitimate- Position
o Charismatic- Communicating desire to achieve a vision; inspiring others
o Referent: Liking, respect
o Coercive- Punishment
o Expert: Knowledge and expertise
o Reward: Reward
o Informational: Insider info |
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Term
| Leadership Roles (Blanchard) |
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Definition
o Directing: The leader provides specific instructions and closely supervises task accomplishment
o Coaching : The leader continues to direct and closely supervise task accomplishment, but also explains decisions, solicits suggestions, and supports progress
o Supporting: The leader facilitates and supports subordinates’ efforts toward task accomplishment and shares responsibility for decision making with them
o Delegating : The leader turns over responsibility for decision making and problem solving to subordinates |
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Term
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Definition
| The "glue" that holds the team together |
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Term
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Definition
| Clear Objectives, available info, possible future outcomes |
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Term
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Definition
| Clear Objectives, incomplete available info, incomplete outcomes |
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Term
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Definition
| No clear objectives, unknown info and outcome |
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Term
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Definition
| behaviors involve structuring the roles of subordinates, providing them with instructions, and behaving in ways that will increase the performance of the group. |
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Term
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Definition
o Clarify task and role requirements
o Provide structure and rewards
o Meet subordinates’ social needs |
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Term
| Transformational Leadership |
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Definition
o Broadens and elevates subordinates’ interests
o Promotes awareness and acceptance of a shared vision
o Moves employees to pursue the best interests of the organization |
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Term
| 4 I's Transformational Leader |
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Definition
o Idealized Influence
Serving as a role model
o Inspirational Motivation
Encouraging subordinates to challenge processes and impart meaning to work
o Intellectual Stimulation
Fostering subordinates’ sense of creativity and innovation
o Individual Consideration
Attending and responding to individual needs |
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Term
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Definition
| Process of identifying problems and opportunities and resolving them |
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Term
| 8 Steps in Decision Making Model |
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Definition
o Identify Problem
o Identify criteria
o Weight criteria
o Develop alternatives
o Analyze alternatives
o Select alternative
o Implement solution
o Evaluate decision quality |
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Term
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Definition
| 2 or more people working together |
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Term
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Definition
| intact social system complete with boundaries and differentiated roles among members...[with] one or more tasks to perform, resulting in discernable and potentially measurable group products...within an organizational context |
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Term
| Stages in Group Development |
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Definition
| Forming, Storming, Norming, Performing, Adjourning |
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Term
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Definition
| Members begin to become acquainted and try out behaviors; basic norms are establishes. Slow evolution to….. |
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Term
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Definition
| Members struggle to set group goals, patterns of behavior and there is a competition for leadership. Rapid transformation to….. |
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Term
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Definition
| Members develop sense of cohesion and settle into their roles. Slow evolution to…. |
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Term
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Definition
| Now, the work gets done, tasks are accomplished |
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Term
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Definition
| This stage occurs only if the group will dissolve or disband |
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Term
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Definition
| An organization is a social entity, comprised of two or more individuals who coordinate their work to achieve a goal of the organization. An organization also has boundaries, which basically means that we can identify who is a member of an organization and who is not. It is also relatively enduring. |
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