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MGMT 1 - Chapter 9
Production and Operations Management
12
Management
Undergraduate 4
03/21/2012

Additional Management Flashcards

 


 

Cards

Term

Manufacturing in the US

(overview of production and operations management)

 

- Years and increase in US output?

-World leading Manufacturer?

-Top6 US states for exports?

-Top 10 Manufacturers?

-US Economy Manufacturing or service Based?

Definition

- 2001-2009 US outbuse rose 4% each year

 

- US still world's leading manufacturer (25%)

 

-6 States: CA, TX, Ohio, Michigan, NY, Illinois

 

- Exxon, Chevron, Conoco Phillips, Gen.Electirc,Gen Motors, Ford motor, Valero Energy, Hewlett Packard, IBM, Proctor and gamble

 

- US no longer manufacturing based, 85% now services

Term

 

 

 

 

The "Green" Movement

-Green Economy

Definition

- Movement improves the economy

 

- Green economy - worth more than 200 billion annually

- Consumers like products that "all natural" | "grown local"

 

 

Term

Vocab: (Production and Operations)

 

-Production

 

-Production Management

 

-Operations Management

Definition

 

- Production:creation of goods using land, labor, capital, entrepreneurship and knowledge (FOP)

 

- Production Management: all the activities managers do to help firms creat firms

 

- Operations Management: specialized area in management that converts or transforms resources into goods and services

-(inventory management, quality control, production shecduling, follow up)

Term

Production Process

 

-The production process

 

-Form Utility

 

-Process Manufacturing

Definition

- Production Process: inputs (land, labor, capital, entrepreneurship, knowledge) -> production control (planning, routing, scheduling, dispatching, follow up) -> outputs (goods, services, ideas)

 

-form utility: value producers add to materials in the creation of finished goods and services

 

-process manufacturing: part of production that physically or chemically changes materials

Term

Procution -

 

Assembly Process (2 parts)

Definition

 

-1 Continuous process: long production runs turn out finished goods over time

 

-2 Intermittent Process: production runs are short and the producer adjusts machines frequently to make different products

Term

Production Developments which make US companies more competitive

 

- 4 parts

Definition

1 -CAD: Computer-aided design

 

2 -CAM: Computer aided manufacturing

 

3 -Lean Manufacturing

 

4 - Mass customization

 

Term

1 -CAD: Computer-aided design

 

2 -CAM: Computer aided manufacturing

 

3 -Lean Manufacturing

 

4 - Mass customization

 

Definition

1. CAD: use of computers in the design of products

 

2. CAM: use of computers in the manufacturing of products

 

3. Lean Manufacturing: using less of everything than in mass production

-take half the human effort, half defects in finished products, requred one third the engineering effort, use half the floor space, and carry 90% less inventory

 

4. Mass Customization: tailoring products to meet the needs of a large number of individual customers

-more manufacturers are learning to customize - exist in the service sector too

Term

Operations Management

 

- operation management

 

- facility location

Definition

- Operations management: planning helps solve problems like facility location, facility layout, materials requirement planning, purchasing, inventory control, and quality control

 

-facility location: process of selecting a geographic location for a company's operations

 

 

 

-operations management on the internet - sometimes businesses outsource engineering design and manufacturing to other companies (often these relationships are managed through the internet)


-(telecommuting: working from home via computer and modem)

Term

Operation Management

 

-Facility Layout

 

(Assembly line layout)

(Modular layout)

(Fixed position layout)

(process layout)

Definition

-Facility Layout: physical arrangement of resources, including people, to most efficiently produce goods and provide services

-depends on process performed: Service: help customers find products | Manufacturing: improve efficiency

 

-Assembly: workers do only a few tasks at a time

 

-Modular: teams of workers produce more complex units of the final product

 

-Fixed position: allows workers to congregate around the product (building a house would mean everyone comes to the house site to built it - architect, painting contractor, finish carpentry, plastic contractor, electric contractor, etc)

 

-Process layout: similar equipment and functions are grouped together

Term

Operation Management Control

 

- MRP

 

- ERP

 

- Purchasing

 

- JIT

Definition

 

-MRP: Materials requirement planning: computer based operations management system that uses sales forecasts to make sure parts and materials are available when needed

 

-ERP: Enterprise Resource planning: new version of MRP, combines computerized functions into a single integrated software program using a single database

 

-Purchasing: function that searches for high quality material resources, finds the best suppliers and negotiaties the best price for goods and servies (internet has transofrmed purchasing)

 

- JIT: Just in Time Inventory Control: process in which a minimum of inventory is kept and parts, suppliers and other needs are delivered just in time to go on the assembly line

 

Term

Operations Management

 

-Quality Control

 

(Six sigma quality)

 

(statistical quality control)

 

(Statistical process control)

 

(ISO 9000, and 14000)

Definition

- Quality Control: consistently producing what the customer wants while reducing errors before and after delivery

 

(Six sigma quality) - quality measure that allows only 3.4 defects per million opportunities

 

(statistical quality control) -process used to continually monitor all phases of the production process

 

(Statistical process control) - process testing statistical samples of product components at each stage of production (during process = less needed at end)

 

(ISO 9000, and 14000) - ISO: international organization for standardization; 9000- common name to quality management and assurance standards; 14000- best practices for managing an organization's impact on enviornment

Term

(Operations) Project Management

 

-PERT

 

-Critical path

 

-Gantt Chart

Definition

-PERT: Program Evaluation and Review Technique: a method for analyzing the tasks involved in completeing a given project and estimating the time needed

 

-Critical Path: sequence of tasks that takes the longest time to complete

 

-Gantt Chart: bar graph that shows what projects are being worked on and how much has been completed

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