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Marketing: Chapter 7
Lamb Hair McDaniel
9
Marketing
Undergraduate 1
10/17/2011

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Cards

Term
Business Marketing
Definition
The marketing of goods and services to individuals and organizations for purposes other than personal consumption
Term
Stickiness
Definition
A measure of a Website's effectiveness; calculated by multiplying the frequency of visits times the duration of a visit times the number of pages viewed during each visit
Term
Strategic Alliance
Definition
A cooperative agreement between business firms
Term
Keiretsu
Definition
A network of interlocking corporate affiliates
Term
Reciprocity
Definition
The practice of business purchasers choosing to buy from their own customers
Term
Buying Centers
Definition
All those persons in an organization who become involved in the purchase decision
Term
New Buy
Definition
A situation requiring the purchase of a product for the first time
Term
Modified Rebuy
Definition
A situation where the purchaser wants some change in the original good or service
Term
Straight Rebuy
Definition
A situation in which the purchaser reorders the same goods or services
without looking for new information or investigating other suppliers
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