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Marketing Test 2
Professor Royer
47
Marketing
Undergraduate 4
10/19/2011

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Cards

Term
Activities Performed by intermediaries
Definition
Marketing Information
Marketing Exchange
Facilitating Exchanges
Promotion
Price
Physical distribution
Term
Marketing information (Intermediaries)
Definition
analyze sales DATA and other information in DATAbases and INFOrmation systems
Term
Marketing management (Intermediaries)
Definition
establish strategic and tactical plans for developing customer relationships and organizational productivity
Term
Facilitating Exchanges (Intermediaries)
Definition
Choose product assortments that match the needs of customers and cooperate with channel members to develop partnerships.
Term
Promotion (Intermediaries)
Definition
set promotional objectives and coordinate advertising, personal selling, sales promotion, publicity, and packaging
Term
Price (Intermediaries)
Definition
establish pricing policies and terms of sales
Term
Physical distribution (Intermediaries)
Definition
manage transportation, warehousing, materials, handling, inventory control, and communication
Term
What are the 4 P's of the marketing mix?
Definition
Price
Position
Product
Promotion
Term
How do marketing channels influence price?
Definition
price policies and terms of sales are established by the marketing channel intermediaries.
Term
How do marketing channels influence product?
Definition
Product is being distributed from the producers to the consumers within the supply chain
Term
How do marketing channels influence promotion?
Definition
Promotional objectives are set by marketing channel intermediaries. They also coordinate advertising, personal selling, sales promotion, publicity, and packaging.
Term
What are the activities performed by an intermediary?
Definition
They are Middlemen that link production to other intermediaries or ultimate consumers through contractual arrangement or through the purchase and resale of products
Term
Pretest
Definition
an evaluation performed before the campaign begins. Evaluates effectiveness of one or more elements of the message by referring to a consumer jury of potential buyers
Term
Posttest
Definition
an evaluation of advertising effectiveness after the campaign. Evaluated through different methods based on goal of advertising. For sales, find figures before and after ads.
Term
What are the types of consumer surveys?
Definition
Recognition
Unaided Recall
Aided Recall
Term
Recognition Consumer Survey
Definition
Individuals are shown advertisement and asked if they recognize it
Term
Unaided recall consumer survey
Definition
individuals are asked to identify ads without any clues
Term
aided recall consumer survey
Definition
individuals are shown certain products to refresh their memories
Term
public relations
Definition
communication efforts used to create and maintain favorable relations between an organization and its stakeholders
Term
publicity
Definition
communication about the organization and/or its products transmitted through mass media at no charge
Term
What is the purpose of publicity?
Definition
To enhance the image of the entire organization
Term
Sales promotions
Definition
an activity and/or material intended to induce resellers or salespeople to sell a product or consumers to buy it
Term
coupon disadvantages
Definition
fraud
mis-redemption
expensive for manufacturers
losing value
brand loyalty diminished not enough of item in stock
Term
limitations of promotions (not coupons)
Definition
rebates- too complicated
free samples- most expensive
cents-off offer- lowers product image
Term
types of possible sales promotions
Definition
written price reductions to buy specific product
coupons, point-of-purchase materials
demonstrations
consumer contests
free sample
consumer contests
consumer games
sweepstakes
Term
advertising
Definition
paid non-personal communication about an organization and its products transmitted to a target audience through mass media
Term
what is the difference between advertising and promotion?
Definition
advertising is non-personal
promotion is personal
Term
Types of Psychological Pricing
Definition
Customary
Odd-Even
Multiple-Unit
Bundles
Everyday low prices
Reference
Prestige
Term
Reference Pricing
Definition
moderate pricing positioned next to a more expensive brand
Term
Bundles Pricing
Definition
packaging multiple products to be sold at a single price
Term
Multiple-unit Pricing
Definition
packaging together two or more identical products to be sold at a single price
Term
Everyday low prices
Definition
pricing products low on a consistent basis
Term
odd-even pricing
Definition
ending the price with a certain number to influence the buyers' perceptions
Term
Customary pricing
Definition
price on the basis of tradition
Term
Prestige Pricing
Definition
setting prices at a high level to convey prestige
Term
Price Competition
Definition
emphasize price as an issue and matching or beating competitors' prices
Term
What must a firm do to price compete effectively?
Definition
be the low-cost seller
rely on standardized products
frequent price changes
provide flexibility
Term
Nonprice Competition
Definition
factors other than price are used to distinguish the product form competing brands.
emphasizes distinctive product features, quality, promotion, packaging, etc. The distinction must be effective.
Term
Factors that affect pricing decisions
Definition
Costs
Channel member expectations
Customer interpretation and response
Competition
Organizational and marketing objectives
Other marketing mix variables
Legal and regulatory issues
Pricing
Term
Objectives when setting prices
Definition
Survival
Status quo
Profit
Cash flow
Return on Investment
Market Share
Term
Survival
Definition
adjusts price levels so the firm can increase sales volume to match organization expenses
Term
Profit
Definition
identify price and cost levels that allow the firm to maximize profit
Term
Return on investment
Definition
identify price levels that enable the firm to yield targeted ROI
Term
market share
Definition
adjust price levels so the firm can maintain or increase sales relative to competitors' sales
Term
cash flow
Definition
set price levels to encourage rapid sales
Term
status quo
Definition
identify price levels that help stabilize demand and sales
Term
product quality
Definition
set prices to recover research and development expenditures and establish a high quality image
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