Shared Flashcard Set

Details

Marketing Research
Test #2
59
Marketing
Undergraduate 3
02/16/2011

Additional Marketing Flashcards

 


 

Cards

Term
Measurement
Definition
assignment of number's to the attribute of objects based on a set of rules
Term
measuring the attributres of obj's, not the obj's themselves
Definition
measure johns income, not john
Term
3 basic rules of any number set
Definition
R1: follow a rank order, R2: intervals are comparable, R3: absolute magnitudes are compareable
Term
types of scales
Definition
4 types of scales used to mearue attributes of objects: nominal, ordinal, interval, ratio
Term
nominal scale
Definition
#'s assigned to obj's or classes of obj's solely for the purpose of identification, used to categorize data
Term
ordinal scales
Definition
measurement in which numbersare assigned to data on the basis of some order of objects, imply rank ordering
Term
data from ordinal scales can best be represented by reporting the ___?
Definition
median
Term
median?
Definition
the middle value after ordering the data
Term
what is missing in ordinal scale
Definition
differences are nto equal, and ordering is relative, so they do not tell us enough
Term
interval scale
Definition
intervals between #'s tell us how far apart the objects are w/ respect to the attribute, so differences can be comparable
Term
interval scales
Definition
contains all feature of the ordinal scale, intervals btw data points on the scale are =, there is an arbitrary zero point
Term
reporting interval scales
Definition
most commonly used measure is MEAN
Term
mean?
Definition
avg of all values=sum/#ofelements
Term
ratio scales
Definition
all powers of those mentioned as well as a meaningful absolute zero or orgin
Term
ratio
Definition
measurement that has a natural, or absolute 0.. meaning attribute does not exist
Term
ratio
Definition
#'s imply rank ordering; intervals are comparable; absolute magnitues are comparable
Term
reporting ratio scales...best way?
Definition
geometric mean & harmonic mean
Term
geometric mean
Definition
multiple n numbers and take their nth root
Term
harmonic mean
Definition
divide n by the sum of reciprocals of n numbers
Term
levels of measurement
Definition
(lower) nominal->ordinal->interval->ratio (higher)
Term
the measurement problem
Definition
hypothetical construct, conceptual definition, operational definition
Term
hypothetical construct
Definition
a concept used in theoretical models to explain how things work...things cannot be seen but useful in theoretical explanation
Term
conceptual definition?
Definition
definition a constuct in terms of other constucts
Term
operational definition?
Definition
descirces how a constuct is to be measured
Term
errors in measurement?
Definition
systematic/constatnt error OR response (random) error
Term
systematic error (constant error)
Definition
constant bias in the measurements, caused by faults in the measurement instrument or process
Term
response error
Definition
errors due to temporary aspects of the person or measurment situation which affects measurement in irregular ways
Term
validity of measurement inplies...?
Definition
measureing what we like to measure without error
Term
reliability of a scale...
Definition
problems measureing the same thing over time ex:height
Term
reliability of a scale
Definition
hope the question we ask can measure the same level each time
Term
reliability
Definition
ability of a measure to obtain consistent scores for the same obj, trait, or construct (across time ,across diff evaluators, or accross the items)
Term
after determining research design (exploratory/descriptive/causal)...then?
Definition
identify data types and sources
Term
secondary data
Definition
info that has been collectd for some other purpose other than the one at hand
Term
primary data
Definition
info that has been gathered specifically for the research objectives at hand
Term
secondary data: using it is...
Definition
advantageous for saving time/money AND disadvantages for fitting the problem and higher accuracy
Term
what might the problems of fit w secondary data?
Definition
diff units of measurement, diff class definition, age of data
Term
uses of secondary data....
Definition
to help problem forumulation; solve the problem completely; suggest what kind of further data should be collected; provide comparative data; SUGGESTION=BEGIN WITH IT
Term
types of secondary data?
Definition
1.interval secondary data 2.external secondary data
Term
internal secondary data
Definition
data that originates within the organization for whcih the research is being done
Term
external secondary data
Definition
data that originates ourside of the organization for which the reserach has been done
Term
primary data
Definition
data never been gathered, adv: find data you need to suit your purpose; disadv: usually more costly and time consuming that collecting secondary data; collect after scondary data is collected
Term
secondary data (balancing act)
Definition
inexpensive, can be secured quickly, may not fit the price, unknown accuracy
Term
assessing the accuracy of secondary data...
Definition
determine primary source...go for it when possible (b/c it exploains the process of data collection, and beware of advocacy research
Term
determine primacy of source
Definition
primary source: originates the data &&& secondary source: takes the data from the primary source
Term
advocacy research (beware)
Definition
aims to support a proposition as opposed to finding the truth about an issue
Term
assessing accuracy
Definition
evaluate the ability of supplying organization to collect date; chick if details of data collection process is provided; examine the details
Term
method of accessing/collecting data
Definition
primary data (collecting data through methods such as telephone/mail/online/facetoface, quantitative and observation studies and focus groups-qualitative)AND secondary datat (through sources such as the internet and library)
Term
primary data collection
Definition
communication (involves questioning respondents) and observation (involves recording of relevant facts or behaviors, oberver may be a person or mechanical device)
Term
communication
Definition
versatility, speed, cost
Term
obervation
Definition
accuracy, objectivity
Term
methods of administering questionaries
Definition
personal interviews, telepone interviews, mail questionarie, internet based questionaries
Term
personal intervies PROs?
Definition
response rate high, collect detailed responses, opportunity for clarication
Term
personal interview CONs
Definition
interview bias, slow, costly
Term
telephone interviews PROs
Definition
reasonable response rate, relatively fast, opportunity for clarification
Term
telephone interview CONs
Definition
not suited for detailedd surveys, hard to reach a representative sample, interview bias, relatively expensive
Term
mail questionaries PROs
Definition
assures anonymity of the respondent, not subject to interviewer bias, low cost
Term
mail questionaire CONs
Definition
no opportunity for clarification, relatively slow, response rate is low
Term
internet based questionaire PRO
Definition
fast, inexpensive, not subject to interviewer bias
Term
internet base questionarie COn
Definition
no opportunity for clarification, very low respsonse rates, potentially nonrepresentative samples
Supporting users have an ad free experience!