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Marketing Chapter 7
Test Questions
44
Marketing
12th Grade
12/17/2010

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Term
True or False: A market segment must be defined by its demographic characteristics
Definition
True
Term
True or False: Each segment of a market presents a viable market opportunity for a business.
Definition
True
Term
True or False: In order to compete effectively with other businesses, marketers must create a unique image of their product or service in the consumer’s mind.
Definition
True
Term
True or False: In today’s economy, price competition must be used with direct competitors.
Definition
False
Term
True or False: Marketers do not need to know how consumers are using their products, as long as they are using them.
Definition
True
Term
True or False: An example of indirect competition would be competition between a bowling alley and a video arcade.
Definition
False
Term
True or False: The type of competition that stresses convenient location or ample parking is called attribute competition.
Definition
False
Term
Market segmentation
Definition
The process of dividing a large group of consumers into subgroups based on specific characteristics and common needs.
Term
Mass marketing
Definition
Directs a company's marketing mix at a large and heterogeneous group of consumers.
Term
Geographic segmentation
Definition
Dividing consumers into markets based on where they live.
Term
Demographics
Definition
The descriptive characteristics of a market such as age, gender, race, income, and educational level
Term
Psychographics
Definition
People's interests and values
Term
Product usage
Definition
How frequently consumers use products and the quantity of product used.
Term
Benefit segmentation
Definition
Divides consumers into group depending on specific values or benefits they expect or require from the use of a product or service.
Term
Market opportunity
Definition
An identified market with excellent potential based on careful research.
Term
Market potential
Definition
The total revenue that can be obtained from the market segment.
Term
Market share
Definition
The portion of the total market potential that each company expects in relation to its competitors
Term
Market position
Definition
The unique image of a product or service in a consumer's mind relative to similar competitive offerings.
Term
Consumer perceptions
Definition
The images consumers have of competing goods and services in the marketplace.
Term
Direct competition
Definition
Competition in a market with businesses that offer the saem type of product or service.
Term
Indirect competition
Definition
Occurs when a business competes with other companies offering products that are not in the same product category but that satisfy similar customer needs.
Term
Price competition
Definition
Rivalry among businesses on the basis and value
Term
Non-price competition
Definition
Occurs when businesses decide to emphasize factors of their marketing miz other than price.
Term
Market intelligence
Definition
The process of gaining competitive marketing information.
Term
Trade shows
Definition
Exhibitions where companies associated with an industry gather to showcase their products.
Term
A mass market is ___ than a market segment.
Definition
Larger
Term
Age, income, education, and gender are examples of
Definition
Demographics
Term
____ segmentation is based on the value customers expect to receive from using a product or service.
Definition
Benefit
Term
True or False: All market segments present a market opportunity.
Definition
False
Term
The market _____ is the total revenue that can be obtained from the market segment.
Definition
potential
Term
The market _____ is the total revenue that can be obtained from the market segment.
Definition
potential
Term
Another name for a product feature is a(n)
Definition
attribute
Term
When pork developed an image as “the other white meat,” the method of positioning was
Definition
Product classification
Term
Which of the following is not one of the areas that typically affects the selection of a positioning strategy?
Definition
Pricing
Term
True or False: The most important influence on a company’s positioning decision should be the actions of competitors.
Definition
True
Term
When a supermarket offers prepared meals for consumers to purchase on the way home from work, restaurants would view that as
Definition
Indirect competition
Term
The newspaper ads featuring weekly specials at supermarkets are examples of
Definition
Price competition
Term
True or False: A negative effect of competition is that consumer usually end up paying higher prices for products and services
Definition
False
Term
Which of the following is not a typical business response to competition?
Definition
Reduce the variety of product choices
Term
True or False: Because businesses using the marketing concept thoroughly understand the needs of a target market, there is little need to gather information about competitors.
Definition
False
Term
Which of the following mix elements can be changed very quickly by a competitor?
Definition
All can be changed very quickly
Term
True or False: An example of a change in competitive position is the entry of a new competitor into the market.
Definition
True
Term
Marketing ______ is the process of gaining competitive market information.
Definition
intelligence
Term
Which of the following is an unethical source of competitive information?
Definition
Information gathered from searching the trash of a competitor
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