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Marketing CH11
Marketing CH11
47
Marketing
Undergraduate 4
03/08/2013

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Cards

Term
new product
Definition
new to the world
to the market
producer
seller
or combination
Term
New to the world
discontinuous innovations
Definition
entirely new product
represent smallest category of new products
Term
new product lines
Definition
not previously offered
allow it to enter an established market
Term
example of new product lines
Definition
moleskines first products were simple back black covered journals, expanded into pens, travel bags
Term
additions to existing product lines
Definition
new products that supplement a firms established line
Term
example of addition to existing product line
Definition
nintendo added WII U which is a new controller
Term
Improvements or revisions of existing products
Definition
new and improved product may be significantly or only slightly changed
Term
example of improvements or revisions of existing products
Definition
PG new dry max technology for pampers swaddlers and cruisers diapers
Term
repositioned products
Definition
existing products targeted at new markets or market segments, or ones repositioned to chnage the current markets perception of the product or company which may be done to boost declining sales
Term
example of repositioned products
Definition
spanish leather goods brand loewe repositioned the product for simplicity with a leather version of a brown paper shopping bag without tassel
Term
lower priced products
Definition
refers to products that provide performance similar to competing brands at a lower price
Term
example of lower price
Definition
hp office jet with scanner, copier, and printer, fax
Term
innovation
Definition
product perceived as new by a potential adopter, doe snot matter if new tot he world or some other category of new product, it is an innovation in this context
Term
diffusion
Definition
process by which the adoption of an innovation spreads
Term
5 categories of diffusion process
Definition
innovators
early adopters
early majority
late majority
laggards
Term
innovators
Definition
the first 2.5%
eager
obsessed
higher incomes
more active outside well educated
venturesome
Term
early adopters
Definition
13.5%
adopt early in the product's life cycle
group norms and values
more oriented to local community
opinion leaders
respect of others is a dominant characteristic
Term
early majority
Definition
34%
weighs the pros and cons
more likely to collect more information
unlikely to be opinion leaders
diffusing new ideas
major characteristic deliberateness
Term
late majority
Definition
next 34%
most of the friends have already adopted it
rely on group norms
adoption stems from pressure to conform
word of mouth communication
major characteristic is skepticism
Term
laggards
Definition
final 16%
do not rely on group norms
independent
relies heavily on the past
suspicious of new products
Term
5 product characteristics used to predict and explain the rate of acceptance and diffusion
Definition
complexity
compatibility
relative advantage
observability
trialability
Term
complexity
Definition
degree of difficulty
more complex the product the slower is its diffusion
Term
compatibility
Definition
degree which the product is consistent with existing values and product knowledge
incompatible products diffuse more slowly than compatible products
Term
relative advantage
Definition
degree which product is perceived as superior to existing subsitutes
ipod can replay more songs than a cd
Term
observability
Definition
degree to which the benefits or other results of using the product can be observed by others and communicated to target customers

fashion items and automobiles are highly visible and more observable than personal items
Term
trialability
Definition
the degree to which a product can be tried on a limited basis
it easier to try new toothpaste than a car
Term
2 types of communication aid diffusion process
Definition
word of mouth
communication from marketers to consumers
Term
word of mouth communication
Definition
speeds diffusion
Term
the diffusion model helps guide marketers in developing and implementing promotion strategy
Definition
True
Term
PLC
Product life cycle
Definition
familiar concepts in marketing
useful marketing management diagnostic tool
general guide for marketing planning in various life cycle stages
Term
PLC concept
Definition
used to analyze a brand, a product form, or a product category
Term
PLC Form
Definition
usually longer than the plc for any one brand
Term
product category
Definition
longest life cycles
includes all brands that satisfy a particular type of need such as shaving products, passenger automobiles or soft drinks
Term
PLC concept does not ______
Definition
tell managers the length of a products life cycle or its duration in any stage
does not dictate marketing strategy
Term
PLC concept is
Definition
tool to help marketers forecast future events and suggest appropriate strategies
Term
introductory stage
Definition
plc represents the full-scale launch of a new product into the market place
Term
Example of PLC introductory stage
Definition
computer databases for personal use
room deodorizing air conditioning filters
wind powered home electric generators
high failure rate
little competition
frequent modification
limited distribution
Term
Why are marketing costs so high during the introductory stage?
Definition
High dealer margins
advertising expenses
production costs
research and development costs
Term
Do sales in the introductory phase increase fast or slow?
Definition
slow
Term
What determines the length of the introductory phase?
Definition
product characteristics
advantages over substitute products
educational effort
management commitment
Term
What is the promotional strategy during the introductory phase?
Definition
developing product awareness
informing consumers about the product category potential benefits
Term
Product Life Cycles Stages
Definition
Introductory Stage
growth stage
maturity stage
decline stage
Term
growth stage
Definition
sales grow at increasing rate, and many competitors enter the market, and large companies may start to acquire small pioneering firms
Term
growth stage characteristics
Definition
profits rise
emphasis switches from primary demand promotion to aggressive brand advertising and communication
distribution becomes a major key to success
Term
maturity stage characteristics
Definition
sales increase at a decreasing rate
new users cannot be added indefinitely
saturation
longest stage of the plc
service and repair assume more of a role
niche marketers start to enter the and narrow the market segment
Term
decline stage
Definition
a long run drop in sales is indication
rate of decline is governed by how rapidly consumer tastes change or substitute products are adopted
Term
strategies in decline stage
Definition
eliminate all nonessential marketing expenses and let sales decline as more and more customers discontinue purchasing the products
organized abandonment
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