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Marketing 302
Exam 4
88
Marketing
Undergraduate 3
04/08/2009

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Term
Price
Definition
The money or other considerations exchanged for the ownership of use of a product
Term
Price Marketing
Definition
1) Attempts to match or beat competitors prices 2) Firm should be low cost producers 3) For standardized products 4) May change prices frequently
Term
Differentiation marketing
Definition
Marketer emphasizes factors other that the price to distinguish the product. Builds customer loyalty. Company must be able to distinguish brand with features difficult to copy by competitors.
Term
Pricing Objectives
Definition
Profit, Market Share, ROI, cash flow, status quo, survival
Term
What makes a demand curve elastic/inelastic
Definition
Unique product, substitute awareness effect, Difficult comparison test, price-quality effect, inventory effect, sunk investment effect, end benefit effect (expenditure to total cost), shared cost effect, Total expenditure effect (expenditure to total income)
Term
Substitute awareness effect
Definition
if people are unaware of a substitute for a product, that product becomes more inelastic.
Term
Price-Quality effect
Definition
if people think that a product is of high quality, they are willing to pay a higher price for that product.
Term
Inventory Effect
Definition
If people can store a product, they will be more price sensitive.
Term
Sunk Investment Effect
Definition
eg Gillete Razors and their blades, electric toothbrushes and heads, or printers and cartridges.
Term
End Benefit effect (expenditure to total cost)
Definition
If an expenditure is relatively small as compared to the total cost of a purchase, people will be less price sensitive.
Term
Shared Cost Effect
Definition
When people share costs, they are less price sensitive
Term
Total Expenditure Effect (expenditure to total income)
Definition
If an expenditure is relatively low as compared to total income, people will be less price sensitive.
Term
Demand Based Pricing
Definition
-based on the level of demand for a product

-high price when demand is high and low price when demand is weak.
Term
Cost based pricing
Definition
Adding a dollar amount or % to cost of product
Term
Cost Plus Pricing
Definition
total coast and adding specific amount (dollar or %) to cost. Usually used for business products (eg goverment) because hard to predict cost.
Term
Markup Pricing
Definition
adding a fixed % to cost. markup as % of cost or markup as % of sale price
Term
Competition Based Pricing
Definition
Price is influenced more by competitors prices than by costs and revenue. Can choose the price, below, above or at same level as competitors. Helps firms acheive objectives of increasing sales or market share.
Term
Target-cost pricing
Definition
Talk to customers to find out what price can be charged. You then work backward to find out what the product has to cost to allow the company to make an acceptable margin. The company then works with suppliers to reach appropriate target costs to keep components within an overall cost budget.
Term
Pricing Strategies
Definition
new product pricing, product mix pricing, promotional pricing, discriminatory pricing, and psychological pricing.
Term
New Product Pricing
Definition
Skimming and penetration pricing
Term
Skimming Pricing
Definition
set the highest initial price that customers desiring the product are willing to pay
Term
Penetration Pricing
Definition
set a low initial price to appeal immediately to the mass market
Term
Product Mix Pricing
Definition
Product Line Pricing, Optional Feature Pricing, Captive Product pricing, product bundling pricing.
Term
Promotional Pricing
Definition
Loss leader pricing, special even pricing, cash refund rebate, low interest financing
Term
Loss leader pricing
Definition
charge less for one item to increase store traffic
Term
Discriminatory Pricing
Definition
Flexible Price Policy, customer segment pricing, location pricing, time pricing
Term
Flexible-price policy
Definition
setting different prices for products instead of setting one price for all buyers
Term
Time Pricing
Definition
done to shift demand and level it out. eg movie theater pricing.
Term
Customer Segment Pricing
Definition
giving different prices to different segments. eg senior discounts or business discounts
Term
Location Pricing
Definition
Charging different prices at different locations. eg an airport McDonald's
Term
Psychological pricing
Definition
Influence customer's perception of price. Includes: Multi-unit pricing, EDLP, odd-even pricing, prestige pricing.
Term
Multi-Unit Pricing
Definition
selling two or more units for a single price
Term
Odd-even pricing
Definition
odd price = sale, even price = upscale
Term
Prestige Pricing
Definition
high price to give quality image
Term
Discounts and Allowance for Business Markets
Definition
trade (functional) discounts, quality discounts, cash discounts, seasonal discounts, trade-in allowances, promotional allowance, geographical pricing.
Term
FOB factory
Definition
Price of merchandise at the factory, before shipment
Term
Uniform Geographic Pricing
Definition
Charging the same price regardless of geographical location
Term
Zone Pricing
Definition
Pricing based on transportation costs within major geographical zones
Term
Base point pricing
Definition
pricing that combine factory price and freight charges from the base point nearest the buyer
Term
FOB destination
Definition
producer absorbs the cost of shipping
Term
Marginal Analysis
Definition
What happens to costs and revenues when production or sales volume is changed by one unit. Marginal Cost and marginal revenue
Term
Breakeven Analysis
Definition
point at which costs of producing a product equals the revenue made from selling the product.
Term
Problems with decreasing prices
Definition
Low quality trap, fragile market share trap (you don't get brand loyal people, you only borrow market share), shallow pocket trap.
Term
Strategic Planning
Definition
Develop an overall strategy for long run survival and growth
Term
Why form a strategic plan?
Definition
Make management think systematically, better coordination of company effort, set goals and objectives to shoot for, set performance standards (benchmarks)
Term
Strategic Planning Process
Definition
Define a Mission, set company goals and objectives, define a corporate strategy, define a strategic business units (SBU) strategy, plan a marketing strategy.
Term
Mission Statement
Definition
A broad description of the firm's objectives and the scope of activities it plans to undertake. It is a guideline for organization's decision making for short and long run. It provides common understanding of the organization's purpose. It establishes general boundaries for activities and should be market oriented.
Term
Goals and Objectives
Definition
Supporting goals and objectives to guide the company (benchmarks). They measure how well the organization's mission is being accomplished.
Term
Corporate Strategy
Definition
The overall plan that integrates the strategies of all the businesses within the corporation.
Term
Strategic Business Unit (SBU)
Definition
A profit center that is self supporting in terms of sales, markets, production, and other resources. Could be a company division, a product line, or sometimes a single product or brand.
Term
Portfolio Analysis
Definition
Tool by which management identifies and evaluates the various businesses that make up the company. BCG Matrix, and GE Matrix.
Term
BCG Growth Matrix
Definition
vertical axis-annualized rate at which the various markets are growing (industry attractiveness) horizontal axis-market share relative to largest competitor (business strength).
Term
Star
Definition
high growth market, dominant market share. Requires additional resources for continued growth.
Term
Cash Cow
Definition
Low growth, dominant market share. Generates surplus resources for allocation to other SBU's.
Term
Dog
Definition
Low/declining market, subordinate market share. Has diminishing prospects and represents a drain on the profits.
Term
Question Mark
Definition
High growth market, low market share. Represents a high risk/cost opportunity requiring a large commitment of resources to build market share.
Term
Intensive Growth
Definition
growth occurring when current products and/or current markets have the potential for increasing sales. Market penetration, market development, product development
Term
Market penetration
Definition
An intensive growth strategy that has a Present market, present product
Term
Market Development
Definition
An intensive growth strategy that has a New Market, present product
Term
Product Development
Definition
An intensive growth strategy that has a Present Market, New Product
Term
Diversified growth
Definition
New market, new product
Term
Harvesting
Definition
Retain product, retain market, but resources are diminished
Term
Pruning
Definition
Eliminate Product, Retain Market
Term
Retrenchment
Definition
Retain Product, Eliminate Markets
Term
Divestment
Definition
Eliminate Product, Eliminate Markets
Term
Implementation Phase
Definition
Developing Schedules, Executing Marketing Program
Term
Control Phase
Definition
Comparing results with plans to identify deviations (what is happening and why is it happening?). Acting on Deviations (Exploit a positive difference, correct a negative deviation.
Term
International Marketing
Definition
The activities performed across national boundaries. Concepts are the same, planning and control of marketing activities can differ due to difference in environment (context)
Term
Decisions in International Marketing
Definition
Assess the global marketing environment. Deciding whether to go international. Decide which markets to enter. Decide on global marketing program.
Term
International Trade System (Various Trade Restrictions)
Definition
tariff, non-tariff trade barriers, quota, embargo, exchange rate, soft currency (values of currency fluctuates often)
Term
Barter
Definition
direct exchange for goods
Term
Compensation Deal
Definition
Receive some % in cash and rest in product
Term
Buyback Arrangement
Definition
seller sells plant, equipment or technology and agrees to accept as partial payment products manufactured with the equipment supplied.
Term
Counter-Purchase
Definition
Seller receives full payment in cash but agrees to spend substantial amount of money in that country within a stated period of time.
Term
Regional Trade Alliances
Definition
Free trade zones (NAFTA, EU)
Term
Subsistence Economies
Definition
A subsistence economy is an economy in which a group attempts to produce no more output per period than they must consume in that period in order to survive, but do not attempt to accumulate wealth or to transfer productivity from one period to the next.
Term
Industrializing Economies
Definition
Country formerly classified as less developed, but which is becoming rapidly industrialized. The first wave of countries to be identified as newly industrializing included Hong Kong, South Korea, Singapore, and Taiwan. China, Russia and India would be now classified as such.
Term
Industrialized Economies
Definition
eg US, Japan, Germany, Korea etc.
Term
Political/Legal Environment
Definition
Attitude towards international buying, government bureaucracy, political stability.
Term
Global Marketing Entry Strategies
Definition
Exporting (direct and indirect), licensing (franchising), Joint Venture, Direct Investment.
Term
Profit Potential for global market entry strategies
Definition
1)Direct Investment 2)Joint Venture 3)Licensing 4)Exporting
Term
Financial Commitment and risk for global market entry strategies.
Definition
1)Direct Investment 2)Joint Venture 3)Licensing 4)Exporting
Term
Type of Marketing Strategy for a International Firm
Definition
Standardized extension of home country marketing strategy
Term
Type of Marketing Strategy for a Multinational Firm
Definition
Customized multidomestic marketing strategy
Term
Type of Marketing Strategy for a transnational firm
Definition
flexible standardization, global Marketing Strategy
Term
Price Dumping
Definition
a firm sells a product in a foreign country below its domestic price or below its actual cost.
Term
Gray Market
Definition
situation where products are sold through unauthorized channels of distribution. Also called parallel importing.
Term
Transfer Pricing
Definition
Pricing of goods and services that are sold to controlled entities of the same organization.
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