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Marketing 3000 Week 2&4
Marketing Lecture Notes
12
Marketing
Undergraduate 3
09/13/2010

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Term
The Immediate Environment
Definition
Partners+Company+Competition-->all effect Consumers(Immediate Environment)
Term
Macroenvironmental Factors
Definition
Culture+Political/Legal+Economic+Demographics+Social Trends+Technology-->all effect consumers
Term
Analyze the Market Environment
Definition
-$40 Billion diet industry
-increased consumption of health and diet products
-businesses responding to the demand in a variety of ways
ex)"low carb" trend, healthier fast food options, 24/7 gyms, shape up shoes, shake weight
Term
Three Phases of a Strategic Marketing Plan
Definition
1). Mission 2). Environmental Analysis(e.g. SWOT) 3). Segmentation, Targeting, Positioning
-poorly executed plan=failure
ex) disposable diapers made diff. for males/females didnt catch on-->remade with unisex=success
Term
Step One: Defining the Mission and/or Vision
Definition
2 questions answered:
1) In which industries/business should be operate?
2) What is our sustainable competitive advantage?

MADD mission statement: The mission of MAD is to stop drunk driving, support the victims of this violent crime and prevent underage drinking
Term
Porter's Five Forces Model
Definition
Michael Porter's analysis on if an industry is profitable
Term
Industry Competitiveness
Definition
Intensity of Current Competitors
-low intensity=higher profitability
-Industry has low intensity when few firms are competing
Ex) commercial aircraft--profitable, industry with low # of competitors: OIL, wrist watch industry-->a lot of companies=not very profitable
Term
Availability of Substitutes
Definition
Customers can choose different product as a substitute
-Few or No substitutes=higher profitability
-Examples of few/no substitutes: gas, propriety drugs, electricity
-Examples of many substitutes: fresh vegetables, technological products(from past or future technologies), substitute for beer--hard liquor, wine
Term
Threat of Potential Entrants
Definition
High Barriers to Entry=HIgher Profitability
High Barriers to Entry exist when
-high capital requirements
-economies of scale are present
-high product differentiation(ex: wristwatch industry)
-network externalities (technological or learning curve)--ex)software, lemonade stand, internet companies that sell things, ebay

Example of Barriers: Automobile Industries
Example of network barrier: Word Processing Software
-if I enter an industry where there is no barrier to entry, if I think it is profitable, then others will see it too
Term
Supplier Buyer Power
Definition
Lower Bargaining Power of Suppliers/Buyer=Higher Profitability
-Lower Bargaining Power when...high number, low information
-Low supplier power example--computer industry(hard disk drives)
-Low buyer power example--medical services (patients)


-# of employees goes down, hurts profitability
-availability can lower price (cars)
Term
Boston Consulting Group growth-share matrix
**look in book**
Definition
*Star: high growth rate industry—4g phones
-assuming that the iphone 4g is market leader, it would be a ‘star” because it’s a market share leader in a high growth industry

*Question Mark: HTC Sprint Phone
-invest in question marks

*Dog: laundry detergent—low growth
-if you have a low market share product in low growth industry(dog)
-dogs can still make $

*Cash Cow: coca cola
-use cash from your cow to invest in question marks
-ex)disani—take money from vitamin water and invest in Bacardi or something to make it a star
Term
What is Sustainable Competitive Advantage?
Definition
an advantage versus competition that can be maintained consistently over time


Ex) McDonalds—sustainable comp adv: cheap price and good quality, good distribution, recognizable, customer loyalty
-They say: service. (not their food, operational efficiencies, not global expansion)
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