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Marketing 240
Chapter 13
28
Marketing
Undergraduate 2
03/16/2008

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Term
advertising
Definition
nonpersonal communication paid for by an identified sponsor using mass media to persuade them
Term
product advertising
Definition
an advertising message that focuses on a specified good or service
Term
institutional advertising
Definition
an advertising message that promotes the activities, personality, or point of view of an organization or company
Term
advocacy advertising
Definition
a type of public service advertising provided by an organization that is seeking to influence public opinion on an issue because it has some stake in the outcome
Term
advertising campaign
Definition
a coordinated, comprehensive plan that carries out promotion objectives
Term
limited-service agency
Definition
an agency that provides one or more specialized services, such as media buying or creative development
Term
full-service agency
Definition
an agency that provides most or all of the services needed to mount a campaign, including research, creation of ad copy and art, media selection, and production of the final messages
Term
advertising appeal
Definition
the central idea or theme of an advertising message
Term
unique selling proposition (USP)
Definition
an advertising appeal that focuses on one clear reason why a particular product is superior
Term
pretesting
Definition
research method that seeks to minimize mistakes by getting consumer reactions to ad messages before they appear in the media
Term
copy testing
Definition
marketing research method that seeks to measure the effectiveness of ads by determining whether consumers are receiving, comprehending, and responding to the ad according to plan
Term
media planning
Definition
the process of developing media objectives, strategies, and tactics for use in an advertising campaign
Term
aperture
Definition
the best place and time to reach a person in the target market group
Term
media schedule
Definition
the plan that specifies the exact media to use and when to use it
Term
advertising exposure
Definition
the degree to which the target market will see an advertising message place in a specified area
Term
impressions
Definition
the number of people who will be exposed to a message placed in one or more media vehicles
Term
reach
Definition
the percentage of the target market that will exposed by the media vehicle
Term
frequency
Definition
the average numebr of times a person in the target group will be exposed to the message
Term
gross rating points (GRPs)
Definition
a measure used for comparing the effectiveness of different media vehicles (average reach x frequency)
Term
cost per thousand (CPM)
Definition
a measure used to compare the relative cost-effectiveness of different media vehicles that have different exposure rates; the cost to deliver the message to 1000 people or homes
Term
continuous schedule
Definition
steady stream of advertising throughout the year
Term
pulsing schedule
Definition
varies the amount of advertising throughout the year based on when the product is likely to be in demand
Term
flighting
Definition
extreme form of pulsing, in which advertising appears in short, intense bursts alternating with period of little to no activity
Term
posttesting
Definition
research conducted on consumers' responses to actual advertising messages they have seen or heard
Term
unaided recall
Definition
research technique conducted by telephone survey or personal interview that asks where a person remembers seeing an ad during a specified period
Term
aided recall
Definition
technique that uses clues to prompt answers from people about advertisements they might have seen
Term
attitudinal measures
Definition
technique that probes a consumer's beliefs or feelings about a product before and after being exposed to messages about it
Term
sales promotion
Definition
programs designed to build interest in or encourage purchase of ap roduct during a specified period
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