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Marketing 240
Chapter 16
10
Marketing
Undergraduate 2
03/16/2008

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Term
retailing
Definition
the final stop in the distribution channel by which goods and services are sold to consumers for their personal use
Term
wheel-of-retailing hypothesis
Definition
a theory that explains how retail firms change, becoming more upscale as they go through their life cycle
Term
retail life cycle
Definition
a theory that focuses on the various stages that retailers pass through from introduction, growth, maturity, and decline
Term
future of retailing
Definition

demographics

technology

globalization 

Term
merchandise mix
Definition
total set of all products offered for sale by a retailer, including all product lines sold to all consumer groups
Term
merchandise assortment
Definition
the range of products sold
Term
merchandise depth
Definition
number of different product lines available
Term
merchandise depth
Definition
variety of choices available for each specified product line
Term
atmosherics
Definition
the use of color, lighting, scents, furnishings, and other design elements to create a desired store image
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