Shared Flashcard Set

Details

Mark110
Chapter 5
10
Marketing
Undergraduate 1
10/25/2007

Additional Marketing Flashcards

 


 

Cards

Term
Consumer Behavior
Definition
The actions a person takes in purchasing and using products and services, including the mental and social processes that precede and follow these actions.
Term
Purchase Decision Process
Definition
The stages a buyer passes through in making choices about which products and services to buy.
Term
Blog
Definition
A website that contains an online personal journal that contains reflections, comments, and often hyperlinks provided by the writer.
Term
Evaluative Criteria
Definition
Factors that represent both the objective attributes of a brand you use to compare different products.
Term
Consideration Set
Definition
The group of brands that a consumer would consider acceptable from among all the brands which he or she is aware of.
Term
Cognitive Dissonance
Definition
Feeling of postpurchase anxiety.
Term
Involvement
Definition
The personal, social, and economic significance of the purchase to the consumer.
Term
Situational Influences
Definition
Have an impact of your purchase decision process: (1) the purchase task, (2) social surroundings, (3) physical surroundings, (4) tempral effects, (5) antecedent states.
Term
Motivation
Definition
The energizing force that causes behavior that satisfies a need.
Supporting users have an ad free experience!